I enjoyed everything about this overnight stay. Very creative room decor, pleasant staff, excellent…read moreprice. If you're traveling to or through Florence, OR it's a delightful place to stay.

I made a reservation here for 6 days and the morning before I was to check in, my grandfather died…read moreand I needed to cancel the reservation. I explained the situation to the hotel manager and told her I was happy to pay the fee for the first night, but would like a refund at least for the rest of my 6 day stay. The hotel manager refused to approve any sort of refund due to this situation. Beware of booking a stay here because they have poor company values and clearly will take advantage of any opportunity to screw you over if it means they get to pocket a couple extra bucks.

We had such a great stay at the Best Western Pier Point Inn! We had never stayed here before, so we…read moreweren't quite sure what to expect, but we were really happy with our choice and would absolutely stay here again. We arrived a little early and figured we'd ask if there was any chance of checking in early. We got lucky, and Lorenzo at the front desk was so nice and accommodating. He was genuinely happy to help us, which was such a great first impression. After heading out for our activities for the day, we came back to fresh-baked cookies in the lobby! Adam offered us some and was also incredibly friendly and welcoming. He really seemed to go above and beyond to make sure we were comfortable and had everything we needed. The staff here really stood out during our stay. The hotel itself was clean, the beds were comfortable, and having both a pool and hot tub was a huge plus. The breakfast was also WAY better than the typical hotel continental breakfast. They actually have a full made-to-order breakfast, which was such a nice surprise! Between the amenities, breakfast, comfortable rooms, and especially the wonderful staff, we had a great experience. Definitely a place we'd stay again next time we're in Florence!

This is one of the most bizarre and gross rooms we ever stayed in. We had high hopes since its on…read morethe river and our room was supposed to have a view--a tree blocked it. Make sure you check when booking, if it matters to have a room with a view. The room itself--first the toilet was so low to the ground, my husband was uncomfortable and when you sit down the toilet paper roll is up above your head. The floor was cleaned with the wrong cleaner as it was thick and sticky, our shoes, feet etc stuck to it and I had to bring a wet towel to bed to clean my feet from it. The smell was gross, not sure what it was--just gross. Everything is old in the room, and the internet did not work for us, and I contacted the desk and they never got back to me. The room felt dirty and subpar, surprised this was a Best Western.

Awesome experience!!!! Rented the kayaks for the day and got to be immersed in a beautiful…read morelandscape where dunes meet the forest. The water was extremely calm and we saw many creatures in their natural habitat. We didn't make it all the way to the beach, but if we were there earlier we would want to try that. Next time! Definitely recommend this experience if you're in the area.

The only words to describe the Yurt rental is "magical". Okay, I could probably come up with more…read morelike "amazing" or "private oasis" but you get the point. I am on a 5 week road trip/camping trip with my kids and we have been camping all over the PNW and CA. This has been my favorite stop of the trip and had I known it was going to be this magical, I would've booked a week instead of 3 days. The check in process was amazing. They give you the code and you go to your Yurt which is away from everyone else at the campground. You have your own little dock, backyard, outdoor cooking area, sunroom with a shower, and the Yurt itself is like a home/suite-like hotel room but in a Yurt. After a long day of driving, being able to just go to your room and walk right in, especially with young kids in the car, is such an added bonus. I've literally felt like I've had the place to myself these last few days and it's heavenly. Being away from it all means my kids aren't bothering anyone when they're out playing at 6:00 in the morning, and we've been sleeping like logs by 9:00 because it's so quiet --aside from the relaxing sound of water and birds. I'm pretty sure this is my new favorite place. It's so much better than the website depicts and I am absolutely staying here again. I imagine this place books up rather quickly. I got lucky and booked it 7 months ago with no problems. You can kayak (included) to Siltcoos lake OR the ocean. The added gate to keep kids in and away from the dock is such a thoughtful touch and kept my anxiety at bay knowing my twins wouldn't wander off.

Update: I did get refunded 3 nights of the 4 and was told they would look into the things that I…read moretold them. I appreciate that they responded back.

Thank you woahink suites your a life saver! God bless…read moreThis is one of the most amazing places I've ever been in my life and the dock on the water is perfect for a swim not much muck super clean water living water

Sara was amazing. Walked in looking for a room and she assisted providing all the important answers…read moreand then giving the opportunity to view the difference between a Riverside a.k.a. view room and a non-view room. That brief tour made all the difference and made a difficult decision really easy: Riverview room all the way! The rooms on the first floor were right on the river with a fantastic view from the bed. The rooms were spacious and very clean. Very clean which added to the sense of comfortability. Booked for four nights and reactivated a Wyndham account from 2017 to enjoy member benefits. Free parking to save the trouble and headache which is great. And extremely close to the best coffee shop on the river, plus a couple of excellent restaurants including Mari's Kitchen and the Books n Bears bookshop.

Freshly painted room was bright and functional. Quality wise resembling a cheap Home Depot remodel…read more Cabinetry looked as if someone's unsupervised child punched numerous thumbtack holes in it. Refrigerator made rhythmic groaning sounds throughout the night. Headboard looked as if same child took to it with a sharp object. Bathroom was clean and bed was comfortable. Nice view from riverside unit. No designated handicap parking or ramp to lower floor rooms. OK if you need a quick one night stay. Close to quaint waterfront shops. About $50 overpriced for what you get.

A decent night's stay despite the highway location. Had all the things one needs for a good…read moreovernight, comfy bed, quiet room (as long as the window is closed), decent tv selection, nice hot shower with good shower head placement (hubby is tall). Bonus: rooms all come with a mini fridge (that was also quiet) and real glass glasses. Solid B.

Rating not for amenities (no sauna, pool etc.), but for having a clean room at a good price. TV…read moreand wifi of course. Sound machine (ocean, river and other background sounds) provided not needed as we were there 'off season'. I suppose the traffic noise from US101 ,in the summer, could be a bother but things slow down at night. The motel is within easy walking distance from 'old town' with great food (checkout "Waterfront Depot') and shops. Definitely on my list of good places.

Romantic Evening with my husband for his bday was a great success. I mentioned to the staff of our…read morecelebration and they left us treats in the room, so thoughtful! Internet worked well for us and we enjoyed the quiet, sound proof room and close to nearby restaurants location. We did have to start and stop the water filling of the hot tub in our room in order to have a full tub of hot water but that was a minor inconvenience and I would stay here again. It's a small motel and I can highly recommend room #12 which is kinda of on its own. I'd recommended calling ahead and letting them know arrival time and ask for heat to be turned on, our room was cool when we got there and took while to heat up.

awful! no Internet for 3 days!…read morelots of problems, no solutions! not a priority to resolve server issues! told us to call provider instead of resolution! broken shelf on shower floor very dangerous! poor management although most of staff was helpful and restaurant personnel was superb!

On a motorcycle road trip LB CA to LB WA taking the coast all the way. I stopped here on day 5…read more Kari at the front desk welcomed me with a smile and was very helpful and accommodating, her customer service was 5*. For the price point this room worked out very well for me. Clean The spa was hot and jets were powerful. The Continental Breakfast was --- well a continental Breakfast "get some and move on". The only downside for me is that there was limited (sit down) food fare within walking distance.

Rounded up to 4. The…read morePros: *Large-ish spacious room. *Has (small) fitness room with free weights, weight bench, bike and elliptical machines. *Large hot tub. *Free breakfast *Friendly and helpful staff. *freeze dried fruit snack pouches at the check in counter was a nice touch after all the junk food on the road. The Cons: *it's in two different buildings. If you are in the rear building, you have to walk across the parking lot to get to the front desk, breakfast, pool and fitness center. *the beds were weirdly squishy. Kind of like grandma's ancient couch that you sink right into and can't get out very easily.

Booked a cabin here on a whim, never having been to the area before because we saw that they…read morewelcomed larger dogs (we have a 60lb and 80lb dog that travel everywhere with us) and there was ample space and amenities. In short, our stay was so amazing and peaceful, and we will definitely be back. First things first, the owner was super friendly, responsive, and accommodating - proactively, a few days before arrival, and in person as well. He was knowledgeable of the area and activities and gave us some superb recombinations (where to go, etc). The check in was easy and straight forward, and our cabin was ready and clean upon arrival. More so than we would normally expect, so we were happy from the start. The cabin we checked into was at the end of the motel in a beautiful grassy and wooded area. One of 5 cabins available for rent and each one had a fire pit, outdoor covered seating, a bbq area, semi-private areas, etc. Inside the kitchen had basic dish ware (plates, bowls, cups, and mugs), a spacious fridge, stocked Keurig coffee maker, large full sized refrigerator, gas stove and microwave... the bathroom had soaps, shampoo, and conditioner available... the living room area came equipped with DirecTV and comfortable seating.... And the bedrooms were spacious and oh so comfortable. While the highway is close by, it's a fairly quiet area and super peaceful at night. I got a small glance into the motel rooms as I was walking our dogs around and the rooms looked just as clean and put together. Very inviting and welcoming. 10 out of 10... we will be back in the area again in a few months and will be renting a cabin again. I've never felt this relaxed staying somewhere... so looking forward to it!

We stayed in a cabin with a kitchen. No paper towels, dish…read moresoap. Two dish cloths were provided. There were 4 soup bowls, 4 plates, some plastic drink ware. Coffee cups. There were NO pots 'n' pans, bowls, or flatware. Not a spoon, fork or knife. However, for $25.00 you could "rent" a kitchen box that contained the above. Still no detergent for washing up. There were several signs suggesting an appropriate gratuity. Stop at the thrift for a spoon so you can stir your coffee.

Nope. Find another place in the area. The worst thing about this place is the customer service. We…read morereceived an email the day before with a door code that didn't exist. We emailed. No response. We called. Their phone number does not work. We were counting on checking in at the office, as had been described. It's CLOSED. We spent a half hour certain that we had been scammed, until we awkwardly had to knock on doors of other, non-affiliated neighbors, found one who mentioned they might be in one of the cabins... Had to knock on some more doors, when we found them they knocked right back (weird) and then acted very annoyed that we needed so much as a door code. Half hour past checkin. i do not recommend this place at all, while the lakefront is pretty the rest of it is absolutely not. Broken doors, poor decor, which I would have been fine with, but it was very overpriced for what you get especially after a very stressful and unpleasant beginning to our stay. Be careful if you stay here, you'll get an email saying "Your door code is ." You need to figure out a way to get in touch before your journey - if you do decide to go, know that their phones don't work and they don't respond to emails; for now I guess they are staying in cabin 9. Also note that their docks are decrepit and dangerous. This is no "RESORT." Bring your own toilet paper too. We were provided with less than half a roll for a couple of days but the experience with the hosts was so unpleasant that instead of asking, we preferred to just go out and buy our own.

This review is for the boat rental only. We had a gift certificate for an all day boat rental. We…read moreused it the other day. The resort was taken over by new young owners a couple years ago. The place had been pretty neglected for many years before the new owners bought the place. I get that it takes a lot of money to rehab a gem like this place was when owners took pride in it. The new owners are doing a lot of work on the cabins as I saw when me and my two friends arrived. I think this place will be really nice when the construction is done. The boat we rented was pretty rough looking. An aluminum hull boat which can seat 4 adults. Old outboard motor that ran like a champ all day but nothing beats having a steering wheel, push button or turn key to start/kill the motor. We couldn't pull the string on the motor to start (we're not as young as we used to be) which meant we had to keep the motor running all afternoon. We will definitely return in the hopes that with more business their boat rental situation will also improve. We had a great time motoring around what is a very nice large lake. The weather was spectacular with not too high winds and lots of sunshine. Brandon (husband/owner) is a really nice guy and appreciated that he came out after a few hours to check on us to make sure we weren't stuck somewhere. He's a born & raised Oregonian and knows a lot about the environment and loves sharing what he knows with others.