From the minute you walk in, you are greeted. Every single person in there is very professional.Yet…read morefriendly. The MRI and CT technicians are the most wonderful I believe i've ever had.. When I fractured my back last july, I was helped onto the MRI table and they put a little cushion under my back to help me. After explaining that I had the intercostal neuralgia which is causing extreme pain they were extra helpful with getting me on and off the table and allowing me to sit for a few minutes due to the nerve pain before I left. They have always given me a copy of the scan or the mri. I tell everyone about this place because it's the only place I will go if I have a choice.

Chest X-ray because of coughing and flem buildup. Was admitted soon after arriving and was taken…read morefor X-ray. Procedure was explained and performed. Great staff very friendly and helpful, highly recommend this center, easy of getting too, and ample parking no congestion. Great service. Bruce Beezley

I wanted to leave an updated review because this practice is now under Dr. Maria Salinas, and my…read moreexperience with her was completely different from what I experienced before. I had been a patient under Dr. Alissa for about six years, and I was very disappointed with the care I received during that time. I rarely, if ever, actually saw the doctor. Almost every appointment was handled by a different PA, which meant I constantly had to re-explain my full medical history, diagnosis history, symptoms, and concerns. As someone diagnosed with lupus, rheumatoid arthritis, Raynaud's syndrome, and other related issues, that was extremely frustrating and exhausting. Many of my lupus-related concerns were also often referred out to other doctors instead of being fully addressed. When Dr. Maria Salinas took over the practice, I came in for an appointment because I was dealing with inflammation, pain, and lupus-related symptoms. I honestly planned on finding another rheumatologist, but after this visit, I completely changed my mind. I was actually seen by Dr. Salinas herself, and I was so grateful. She already had my history, took the time to discuss my conditions with me, listened to my concerns, and made me feel heard. One of the biggest things that stood out was that she took my past experience with methotrexate seriously. I had bad side effects from that medication when I was younger, and instead of dismissing that, she discussed another option with me, Leflunomide. Today is day five on the new medication, and this morning I noticed a real difference. Before starting it, it would usually take me at least two hours every morning just to get moving because of the stiffness and pain. Some mornings I could barely stand up straight, and the swelling, pain, and weakness in my hands made it hard to even hold my coffee cup. This morning, I woke up without that same stiffness and was able to hold my cup with no problem. Dr. Salinas was kind, patient, knowledgeable, and understanding. She also allowed me to openly discuss my concerns about how the practice was run before. She explained that she has plans to improve the practice, including hiring another rheumatologist and one PA to help with patients. Most importantly, she said patients will consistently see the same provider, whether that is Dr. Salinas, the new rheumatologist, or the PA. That alone means so much because one of the hardest parts of the previous practice was seeing a different PA almost every time. I believe many of the older negative reviews reflect how the practice was managed under Dr. Alissa, but now that Dr. Salinas has taken over, I truly feel hopeful about my care here. She made me feel seen, heard, and taken seriously, and I am absolutely staying with this rheumatologist. I am very thankful for Dr. Salinas and look forward to continuing my care with her.

I was pleased with Dr. Allisa and even though I did not see him at all his PAs were fabulous. I am…read morenot at all please with the new system they have now. No one answers the phone since it is not there it is an answering service. I did not like the PA I saw at my last visit. She should have read my chart before my appointment, so I did not have to explain to her all my issues I have had. I literally had to go to the office just to talk to someone and complain about it. I do not take being rushed or seem to not be important on my issues. I am trying to find another doctor near me, but I have looked at their reviews and are not much better. I can't even believe they charge to do FMLA paperwork to. 125.00 for no rush, 175.00 if you need it ASAP. What a scam.

Good: All of the hands on staff (reception and testing staff) are very friendly and helpful. I feel…read morelike I am in good hands. Bad: Behind the scene operations are not so pleasant or efficient. It has been two weeks since my tests and they still have not been read. This morning when I called again to check I was told they have a shortage of radiologists. My neurosurgeon can't help without seeing the problem.

The worst front desk customer service…read more This was after I had already gone to the Kyle location for walk-in X-rays and was told their tech was out. That part I completely understand--life happens. What I didn't appreciate was being told that I should have called ahead to check whether they were doing walk-ins. Doesn't that defeat the purpose of offering walk-in X-rays, especially when the website says they are available? I called this location before making the additional drive and confirmed they were accepting walk-ins. When I arrived, the front desk person simply nodded at me. It wasn't clear whether she was acknowledging me or telling me to come forward, so I asked if she wanted me to move forward. She just nodded again. There was no greeting, no verbal direction, and no attempt to make the interaction welcoming or even clear. Her demeanor gave me the distinct impression that she simply did not care about the person standing in front of her. Customer service matters everywhere, but it especially matters in healthcare. Patients may already be anxious about why they need imaging in the first place. Basic courtesy and clear communication should not be too much to expect. I would not return to this location. Update: I do want to add that once I was taken back for my X-rays, the imaging experience was wonderful. Daisy, who performed my imaging was kind, professional, and made that portion of the visit a very positive experience. Unfortunately, that does not change my assessment of the front-desk customer service, which was extremely poor and is the reason I would not return to this location.

Wow! I can't believe it's been over 10 years since I've been bringing my children here. It's time…read moreto update my original review. My son saw Dr. Keith Remo. He was amazing! His bedside manner was out of this world and he made my son feel totally comfortable. It was so refreshing to have a doctor that took the time to listen to concerns and address them. The whole process for making our appointment to checking in was a smooth and easy one. Our appointment wasn't until 845 but I arrived early and they brought us back early and we actually ended up walking out of the door at our scheduled appointment time. I love how we were in and out. The front desk girls were sweet as well. Just an overall wonderful experience. I recommend anyone looking for a dermatologist to come here. Exceptional service all around!

I never leave reviews, but this has been the most trying experience just to set up an appointment…read more Every time I have called the scheduler has been difficult, rude and just all together unpleasant. She has continuously made me feel like my calling to schedule has been a huge imposition for her. It's unprofessional and unwelcoming. I was a previous patient in 2022 and trying to return for an appointment with Tommie, but at this point I am taking my business elsewhere.

Fast, and everyone was professional. This is where I even recommend to my family and friends, or…read moreof course to anyone that sees this post!

Just waited for half an hour before they told me the X-ray machine was down and sent me across the…read morestreet to the hospital?!? Not to mention it was a long time before anyone at the front desk even helped us/checked us in, anything- what a bizarre experience.

Dr. Stahr is great. I've been going to this office for a few years now. I've never had a negative…read moreexperience with anything or anyone here. Dr. Stahr has removed spots and scarring is minimal. I will continue to go here!

Dr Stahr could have killed me. ketoconazole is a huge risk for many people, so much that it is…read morerecommended that the doctor administer a blood test to check for contraindications. he did this all for dandruff/dry skin as his first go to. run away!

Sadly, We have had to visit this ER more than a lot of folk have over the last three years. But…read morehappily, it has been First Priority ER where we have been able to go. We have always been treated with exceptional professionalism, courtesy, and politeness. We have always gotten exceptional care. I hope we never have to go back to an ER room again, but if we do, this is where I'll be going.

If you are having a life threatening emergency please go to an actual ER…read more This took place in June 2021. I've been trying to see this in any way that would not make this "ER" look as terrible as it is. I have been unsuccessful. I'll make this as short as possible. My wife went in for severe stomach pain around midnight. She searched ER and this place was closest. They even have an EMERGENCY ROOM sign. She was placed in a room, nurse asked a few questions, then was left alone. A biller or front desk lady came in and said they know what it likely is but needed $800 before they could even say what she was paying for. She took my wife's cc (while shes crying in pain) and left. Card declined 3 times so she came in and asked for another. Baffled as to why an emergency room was holding life saving information hostage behind a paywall, I gave her the address to the actual hospital when she called me asking for $800, in pain, panicking, and sobbing. My wife left and drove to Christus Santa Rosa. There we learned her appendix was about to rupture. She had surgery that same morning. Something we paid for with heartfelt thanks. This Urgent Care let my wife leave without recommending she immediately go to the hospital, or asking if they could call someone, or helping in any way. If they would have done even that much i would not be writing this now. For all they care she could've died in the parking lot. We understand this is a business. They may have improved in the 5 years since this took place but I wont be risking my family here. This is a place you go to when your Dr. is unavailable. This is not a place to go if you're in an actual emergency.