After many attempts were made to contact the center, we were finally directed to someone who was…read moreable to resolve our issue. Pillars acknowledged the mistake and issued us the refund we were owed. My caution to parents is to be sure and get clear written communication and keep records and receipts. Our daughter had a wonderful experience while she attended the center. Her teachers were caring and supportive. It was an unfortunate that our lasting impression was this financial issue but am glad that it was eventually addressed.

I ordered a custom 280 sq ft backyard storage shed from Johnny's Backyard Houston in late November…read more2025. The sales rep (Tyler) conducted a site visit, measured the area, and created CAD designs showing outward-swinging French doors (which I specifically wanted for aesthetics and to not take away such a large amount of usable area). When I asked about permits, I was told the shed was "movable" (not on a slab/foundation) and no permit would be required. Construction began, but I returned home to a City of Houston stop-work notice on my door dated December 4, 2025. The shed remains incomplete, unusable, and non-compliant 80+ days later. I immediately notified the company. They repeatedly assured me permitting was "submitted" and "pending". They invoiced me $125 for the City permit fee on December 17, 2025--I paid immediately. Their Operations Manager emailed December 30 saying they were "working with the city" and had submitted documentation. That same day, the application was rejected for incompleteness (missing site plan, impervious cover calculation, grading worksheet, wall sections, wind load info, flood data, etc.). Despite my repeated follow-ups I received zero responses--complete ghosting. For over 65 days after paying the permit fee, there was essentially one substantive communication from the company. I sent a formal breach-of-contract notice January 11, 2026, with a full timeline and 14-day cure period. Instead of resolving or completing the job, I received a lawyer's letter January 15 threatening legal action if I didn't drop my credit card chargeback (initiated due to the ongoing issues) and confirm no further disputes. Their response claimed the contract has "no completion date" and "once construction has commenced, no refund--partial or full--shall be issued under any circumstances." I paid for a shed with outward swinging French doors, a full 150 amp electrical package, and full spray foam insulated interior. I paid $20,300 to them, which I know is quite the premium, so that I could have a premium build. I work too much to do this on my own. Yet here it sits 2.5 months later unfinished and they're still taking the money. On January 23, 2026, I personally submitted a new permit application under my own name. Within less than two weeks, it passed preliminary review and Code Enforcement checks (February 3) with no corrections required--while their application has sat dead since December 30, 2025. I achieved this as a non-expert (I'm a pilot, not a contractor) using the same public guidance available to them all along. I extended another opportunity for them to retrieve the shed and restore my property (deadline February 4, 2026)--ignored completely. The pattern is clear: assurances of permitting help, acceptance of a dedicated fee, claims of progress, then total abandonment, silence, and threats via counsel when I sought resolution. I was left to fix their mess at significant personal cost (lost billable work days, months of stress, items stored indoors, hiring an attorney). This is not the professional experience one expects from a custom shed builder serving the Houston area. If you're considering Johnny's Backyard, be prepared for potential communication blackouts, permitting issues, non-conforming work, and aggressive legal responses instead of accountability. Document everything and know your rights under Texas consumer law. They took over $20,000 from me and haven't even attempted to finish the job. They've made no efforts to cure the problem. They've only threatened with a lawyer to keep the money for services not provided. Make sure you read their own statements. I paid $20,300 upfront for a shed, designed by them and agreed to by me, with docusign, and their argument is they don't have to offer what we agreed to, there's no completion date on a contract, and they don't have to give any money back once they started a project. They've left a shell on my property, have done absolutely NOTHING to resolve the issue, and still want the money. Would not recommend.

Thank you to johnnys backyard and staff Our daughter loves…read moreher new swing set We can wait to make tons of memories here

If you are looking for a good family entertainment, Sport court is a fantastic investment for your…read morefamily and Grand Slam is a great Family owned business I recomned.. Brent is a true professional. He came out and met with me as many times as needed to help us decide on the best court for my family. The installation went very smooth and everything happened as Brent said it would. We love our sport court and its nice to work with a good company to back up the product.

This escape room was great! The school of magic room looked brand new! There were three rooms, each…read moreone so exciting. We had a great time. We were a party of three and were not able to finish in an hour. I wish there were props for the photo ops at the end of the game. Reasonable pricing and highly recommend!

Had a lot of fun on the Harry Potter room with my mom. Definitely a few tricky moments but staff…read moreand Reginald were very kind and helpful with hints when needed. Would recommend

Located in Bandera bowling alley, this small shop packs a punch. They have a great selection of…read morebowling balls and bowling gear. Our entire team bought our bowling balls, bags, and shoes here. Matthew, who runs the shop, is friendly and efficient. He fitted me for both my 12 lb and now 10 lb ball. I was notified the next day that my ball was ready to be picked up. The current special- $100 for a ball, with single bag, and one game. Good deal! Great selection and fast and friendly service.

When I first took up bowling five years ago, I came to the Strike Zone Pro Shop since it was the…read moreclosest to my home (inside Bandera Bowl). Five years later, I'm still a customer due to the friendly and professional service I get from Bo (the owner) and his team. He has help me pick the right balls for my type of swing and release and drilled them to my specifications. Along the way, I've taken some lessons, bought various gear and had my equipment serviced with no issues. Bo offers good deals and pricing on equipment, and I will continue to come here for all my bowling needs. Come check them out.

Words cannot express how satisfied we are with our pool building experience. Builds and/or…read morerenovations can be stressful, but they made the entire process easier. This wonderful company is owned by 2 brothers, who I jokingly refer to as the pool "Property Brothers". My husband did his research, we met with other pool companies and had a total of 3 different designs. Another pool company made us feel rushed and not heard during our design meeting, this was evident when they kept trying to push a standard "Lima bean" pool shape with limestone rather than what we had in mind. They were thorough with their explanation of the pool building process and receptive of our design vision. Our vision was ultimately a pool with clean lines that would be the focal point in our backyard. They were always just a text or phone call away and real went above and beyond. When the landscaping company we hired didn't complete a couple of small things in time, Davis took it upon himself to help us out. He was very hands on, showing up daily during majority of the build and would always get his hands dirty too! Currently, our pool is filled, we are waiting on the plaster to cure and will be swimming soon! Thank you so much for everything!

The sales process led by Kim and Parker was exceptional and made our decision to move forward an…read moreeasy one. They were extremely thorough, providing a wealth of information that made us feel confident throughout the planning phase. Their communication during the installation process was also excellent. From start to finish, the project took approximately 12 weeks, and we were very satisfied with the progress up to completion. However, after the pool was filled and the system was running, I was left unsure about next steps and was waiting for "Pool School" to be scheduled. After a week without any communication, I reached out to Davis but did not receive a response. Another week passed with no update. I then contacted Parker directly, & expressed my dissatisfaction and from that point on, he was very responsive and helpful. He scheduled a time to meet and provided all the necessary information. He was apologetic and made a clear effort to make things right. Unfortunately, we did run into a few issues during and after the install. Our sprinkler line and buried outdoor lighting cable were damaged during the process. While Parker explained that repairs were not covered under the contract, which we understood due to contract reflecting, we had to hire someone at our own expense to fix them. As a goodwill gesture, Parker installed an automatic fill system for the pool, which we appreciated. However, during the installation of the fill system, our sprinkler line was damaged again, leading to another unexpected repair at our cost--bringing our total to around $550 in out-of-pocket expenses. I feel this is something Premiere & other pool companies should review & reconsider. Despite these setbacks, we still believe Premier Pools is a great company. The overall quality of the pool, the sales and installation experience, and Parker's willingness to take ownership of issues make them a company we would choose again without hesitation.

Extremely rude. We arrived at the lake and realized that we forgot our life jackets---and they do…read moreticket. We thought maybe they'd rent us a couple of life jackets and it wouldn't hurt to ask. They first ignored us as we stood there waiting for them to greet us. When we told them our predicament and unusual request, they were extremely rude. One of the workers told us we could buy (not rent) a couple, and never once made eye contact or a "have a good day." While I can't blame them for not renting them without a board, their customer service was awful. I would not recommend them to anyone.

Friendly service and very accommodating especially for us first time paddle boarders! Price was…read moregreat too

Today, my SIL left on her honeymoon to San Antonio without the longhorn her and her husband had…read morebuilt specifically for this trip. She isn't phased by much but she was truly upset at the fact that it had gotten lost in the bustle of the wedding. We called this location in desperation. Over the phone we described the longhorn to an angel named makenzie who immediately dropped what she was doing and built a replacement longhorn, outfit and everything, to our specifications. She not only built the longhorn for us but she made sure it got to the hotel as a surprise for our SIL to walk in to. We will forever be grateful to her and the concierge Meagan from the Hotel Contessa for ensuring the happiness of our newlyweds. We will never be able to thank them enough.

The build a bear brand itself is great. Nice idea. I love the pay your age concept for the littles…read more That being said the employees here need a revamp. I don't think that anyone who is supposed to be working with and around children should have such a negative attitude as some employees here have. Seeming upset that they are surrounded by children when that's the job they applied for. As for the stuffy. Seems to be good quality and the prices aren't to bad.