As first time buyers we really leaned on Carol to help us navigate the purchasing process from…read morestart to finish. It was so important we had a trusting relationship because this is the biggest investment of our lives thus far! Carol provided that comfort and exceptional knowledge of the area. I'm the type of person that reads everything line by line and takes notes to the point of annoyance for some. Carol was available around the clock and responded via email, text and phone without any delay; she's honestly superwoman! I truly felt throughout the process that Carol held our best interests always. She also helped push along any deadline challenges, an inevitable result of COVID...Carol's connections and relationships in the area really made a difference. Many thanks for making our dream a reality. Come visit us in a few months to see our project progress! -Shayna & Bobby

Linda is a no nonsense business person. She works tirelessly for her clients!!!!!read more

Been a customer of this dynamic duo for years from finding skull keys to fit our bedroom doors to…read morerekeying the house to reprogramming our smart keys for our truck. Great service great people and yes of course skills to get you out of what ever trouble you need a tow for

The nicest people you will meet. Yesterday I had a gate lock that had problems .... jammed. I went…read morethe hardware store and they said they did not have locks but maybe Ron across the street could fix it. Not only did he fix it, he did it as a kind gesture. I will not only use his service in the future, but highly recommend him... thank you !!!!

very difficult to get these shutters. I spoke to Jessica smith on multiple occasions. she was…read moreabrupt and would not listen to me when I said the shutters were delivered to the wrong address. finally she had to believe me. Jessica sold me the wrong brackets because I was too embarrassed to say I honestly did not know how to install. She just wanted to stop talking to me. shutters are here at the correct address. I now have two sets. sad the company has a salesperson like her

I have ordered shutters from Larson Shutter Company twice. The first time everything was perfect…read more The second time, I had two problems, both my fault. Larson stepped up and helped me out and made everything work for me! I can't recommend them highly enough!

At the train yard in Portola and The kids locked the keys in the truck. I searched yelp for a…read morelocksmith and this place was the only locksmith listed in Portola. I was abit worried as the listing showed it was was closing in 11 minutes. The locksmith was at the station in less 10 minute and had the door open in 1 minute. Didn't get the guy's name, as he was done so fast. He was polite, professional and curteous. Can't ask for anything better than that. Well, I can ask my kids not to lock the keys in the truck lol.

I talked with Rebecca even before I decided where to go to get key made for my 2005 Saab and was…read morealready sold solely on her niceness and knowledge. Then Ernie came to do the key and he was just as nice as her! It took him a couple hours and was only charged $284 to basically rewire and program my car. Thank you so much for all your work, I give you an A+ or a 5+ stars

We have been using Todd for years, he was friendly and we really liked him personally and…read moreprofessionally since he was with Madden Plumbing, and then on his own. Not anymore. Sadly we are the small job, of which the cost has doubled and was told he had higher paying jobs he doesn't want to stop to deal with a low pain sewer job. He said to go find someone else, have a good day. Way to go, nice customer service. Ours is a quick clearing of a short line, of which my husband removes the toilet to save Todd the strain on his back. In response to Todd's comment, it is he that is rude. You have done work for us for years and suddenly your customer service has evaporated.

Todd Rucker was called out to provide a quote for an issue with the supply lines to a bathroom in…read moremy brother-in-law's mobile home. After paying the $60 service fee for him to assess the problem, we did not receive a written estimate. When we requested a written quote, he informed us it would cost an additional $100. On top of that, his communication over text was very unprofessional. I would strongly recommend looking for another plumber.

If zero stars were an option that's what I'd give! I'm writing this review on behalf of my mother…read morewho lives in Portola. She has been trying to get one light fixture put in (that they quoted for an astronomical fee of $1100!) for nearly a year from them. They kept stringing her along, making appointments, cancelling them and they did this about 4 or 5 times. My mom kept trying to solicit their business (against my advice) because she wanted to support a local company. She now is going with another company for less than HALF the price! I would not recommend Grizzly Electric.

I have had the pleasure of working with this company now for over a year because they are my choice…read morefor electrical work in Plumas County. I run a non profit organization there and have had to call on this family business over and over. They have always offered consistent, respectful, high-quality and competitively-priced services. When I call I get a call right back, customized service, full and comprehensive explanations that don't just try to up-sell me to spending more money, helpful advice and a practical approach to upgrading an aging infastructure with limited resources. Please use this company if you ever need electrical or lighting work in the Plumas County area.

I had a septic system emergency. Lance and his staff gave prompt attention to my call. The service…read moreman came out, pumped my system and pointed out a problem with the float. Both employees were polite and knowledgeable.

Driver operator of pump truck top notch, the young lady who does the office work would be below the…read moreavailable star. I gave the check for service to the driver as requested, on the 18th of Sept, following week I requested a receipt via USPS, what I received was an invoice showing I owed $490, called again was told she had not deposited the check, called again a few days later, where is my receipt, not deposited yet, called today 1 Oct, check to be deposited today, what kind of a business takes 13 days to cash a check, she did not explain why, her attitude was rude and not apologetic. Sorry you a great in the field service but a very poor customer service in you office