is bad company the panel doesn't work very well Estuve tratando de comunicarme con el que hizo el…read morecontrato y no responden los paneles no funcionan correctamente , estoy pagamdo eztra en el bill de la Luz y la compañía dice que todo esta normal para ellos

Would not recommend this company if you are considering solar installation. Terrible customer…read moreservice, Total misrepresentation of savings on monthly bill and Return on Investment! Do not consider using this company!

Esmay is a long time local family owned business. We just got solar installed and they were very…read morefriendly, professional, thorough and responsive. They explained things in detail and answered all of our questions with confidence. They were very considerate and careful while working on our home/property. From sales, to front office to installers all staff were great to interact with! Very happy with the service and love the product so far!

Recently we purchased and had installed a large residential solar system from Sun Power which was…read moreinstalled by Esmay Electric.  Unfortunately, at the completion of the installation we began experiencing difficulties when we noticed that the system was only producing about half of its performance capabilities.  In addition, due to the design of our circuit panel we were unable to utilize the full features of their mobile monitoring system. As you may well expect, I was less than happy with the situation.  I first brought my concerns to the attention of Denise Holdread.  I would like to praise how she handled my concerns as well as the two field technicians, Scott and Ralph. All three worked diligently to diagnose and resolve the problems which turned out to be a simple fix.   I sincerely praise the company's owner Greg Esmay and his staff. My solar system has met all my expectation in its performance and all my contact with his staff has been exceptional. In closing, I strongly recommend this company as being extremely reputable and the best solar choice for Mohave County.

Make sure you get a verbal over the phone. They will nickel and dime you. No mention of any fee…read moreand billed me 125.00 for 10 minutes. Then he sends me estimate over 800.00 to hook up my spa. Yah after that Im going to hire him. That would be a big fat no.

GT Power has helped us numerous times. He is extremely knowledgeable and fair. He is always on time…read moreand is reliable. As a business owner here in town, we really appreciate these qualities. We can't thank Gary and the team enough.

This experience was exceptional! The company that installed my system has gone bankrupt so Tesla…read moredirected me to its trusted installers in the area. I picked Option one right at the top. Natasha was professional and very clear with communication from the start. She set proper expectations on communication with Tesla would take a week or two. The day she received the go ahead from Tesla she called and scheduled the install asap 4 days out. Later the same day they had a cancellation and were able to get everything scheduled the next day. Anthony and Jeremiah arrived at the beginning of the arrival window! They were professional, great with communication, and ready to work. I had several questions and they were prepared for all of them and super helpful. The battery removal and install took less than an hour. Naturally Tesla's update took twice as long. LOL. Still total time was under 3 hours. I have managed 100s of installers and worked in Solar, this was a fantastic expierence! Because the Tesla 3 has more storage than the 2 I asked about adding some of my Breakers to the back-up and they had options for us to do that. Obviously we Highly Recommend This Team!

Final Update: I just had Option One out at my home today to replace my inverters and I'm very happy…read moreto report my system looks to be back to fully working. The installers were awesome and got me going quickly. So regarding the communication issues I had with the company, things happen, people get busy and sometimes delays do occur. I'm just glad we were able to get everything resolved. Pricing, I did get a couple of additional quotes and Option One blew them out of the water. Could it be those other companies assumed I needed the parts and labor? Maybe, but I was very clear that I had the parts already. Bottom line it never hurts getting quotes and going from there. Service, so I got all the paperwork done yesterday early afternoon and was scheduled today (5/1) at 8am. I do realize there needs to be a buffer between appointment time and actual arrival time, I usually just assume an hour after the appointment time. But the techs were here at almost exactly 8am. As I have very limited knowledge on solar panels, the fact none of them fell off my roof (panels or techs) and nothing blew up, then it's safe to say they did a fantastic job. In the end my system is fixed and I'm happy. Also if I ever need work done on my system again I'm calling these guys up.

Update: received a detailed response on 2/26 along with the note below from Nicole that they were…read moreshort staffed. Update: I emailed them on 2/23 as requested by Nicole. Will update when I hear back. Would not recommend SolarMax at this point until they improve their customer service. Look into other companies and their service reviews since you will most likely have to contact them multiple times with questions about the system/billing. They were very prompt and quick with reaching out and getting back to us when they were trying to sell us solar. However, now that we have been customers for years and our sales rep left, it takes multiple calls to even get through to customer service and then multiple follow up calls after since they have to email other departments to get an answer and do not call back. It seems like they are short staffed and for a big company like this should invest in more staff for customer service. That way they can provide the same experience we received in the beginning. It's been almost a month after I initially contacted them and my question still has not been answered. Seems like there is only one customer service rep and she definitely needs help.

My family and I had solar panels installed by SolarMax several years ago. Recently, we noticed…read morewater damage in multiple areas of our home. After inspecting the roof, I discovered a very concerning issue. When SolarMax installed the solar panels, they hired a roofing company to modify the roof beforehand. That roofing work was never properly completed, leaving a large section of the roof without shingles and exposing bare wood. As a result, there are now multiple areas of our home showing signs of water intrusion and possible mold. I immediately contacted SolarMax and informed them that this was an urgent matter requiring prompt attention. More than 24 hours have passed, and I have not received a response. I was told they would reach out to the roofing company they used, but there has been no follow-up. What I do not understand is how SolarMax could proceed with installing the solar panels, mark the job as completed, and leave our home with such a significant roofing defect. I am extremely concerned about the potential extent of the damage to our home, as well as the possible health implications for my family. I have never had allergies in the past, yet I began experiencing them shortly after the panels were installed, which raises serious concerns about mold exposure. I am hopeful that SolarMax will take responsibility for this issue and fully address both the roofing defect and any resulting damage to our home. However, I am very disappointed by the lack of communication and urgency shown so far.