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    Solar Optimum - Inland Empire

    4.6 (10 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 2 months ago

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    3 years ago

    Didn't show for appt. They only sent a quote via email and never responded to any of my follow up questions.

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    Review Highlights - Solar Optimum - Inland Empire

    From the sales person, Ivan Pinzon to the project manager, Joey Giaramito and the accounting department, Angie Khachadoorian.

    Mentioned in 2 reviews

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    Infinity Solar

    Infinity Solar

    4.8
    (294 reviews)

    Absolutely First-Rate from Start to Finish When the fires…read morehit Southern California and we lost power for two weeks, something changed for me. I remember standing outside one night listening to my neighbor's generator roar to life again. It sounded like a chainsaw tearing through the quiet. Across the street, friends with solar and batteries had their lights on. Their kids were inside watching TV. Life looked normal. Meanwhile, I was packing up my family to leave our home. Rising electricity rates, AI data centers consuming massive amounts of power, and talk of double digit rate increases made going solar the right thing to do. I researched heavily. Built a spreadsheet. Interviewed over a dozen companies. Got bids through Energy Sage, cold called installers, and asked around for referrals. I wasn't looking for a sales pitch. I was looking for people I could trust with my home and my family's security. Infinity Solar felt different from the start. I didn't have to deal with brokers or middlemen to jack up prices. They are family owned, in business over 25 years, BBB A+ rated, and 5 stars on Yelp. Tim, the owner is a C10 licensed contractor, sets the tone for the entire company. His pride and commitment to doing things right shows up in every person on his team. Sara, our project manager, kept everything organized with clear, proactive communication. Blake handled the maze of permitting. If you've dealt with solar permitting in California you know what a mess it is. State, county, city, and fire department all with their own rules. Blake stayed on top of all of it so I didn't have to. Joel made sure the job site ran smoothly. The crew deserves real recognition: electricians Adrian, Ivan, Salvador, and Christian; roof lead Arni; installers Jose, Gabriel, Kieren, Israel, Erik, and Robert; and Deyvis helping with inspection. They showed up on time, worked hard, kept everything clean, and answered my endless questions without ever making me feel like I was in the way. Construction always has bumps. Permits get revised, inspectors want changes. What mattered was how Infinity handled it. Calmly, professionally, and without disappearing. Tim must be a good boss and take care of his people because this is a crew of highly skilled workers who take real pride in what they do. The day the system went live felt like a turning point. Our first outage was December 23rd while setting up for a Christmas party. Power was out over eight hours. The lights never flickered. I only knew because the app alerted me. Tim included a Solar Insure 30 year warranty covering panels, microinverters, wiring, and roof penetrations, including labor. It's backed by an A+ Superior rated third party insurer and is transferable if I sell my home. An installer's warranty is useless if they go out of business, so this gives real peace of mind. Because I verify everything, I called Solar Insure, Enphase, FranklinWH, and REC directly to confirm Infinity is a Premium or Platinum installer with each. They are. I'll break even in 8 years at current rates, sooner when rates keep climbing, and you know they will. But more than savings, it's peace of mind. When the grid goes down, our house doesn't. Infinity Solar gave our family back a sense of stability. I'm grateful we chose them.

    ***Final Update*** On 9/08/25 my loan was approved and I…read morewas able to make payments. And on 9/16/25 my PTO was granted! Many thanks to Sara, Kay, Tim and the whole team at Infiniti Solar for their hard work and dedication in getting this job done!

    SolarMax Technology

    SolarMax Technology

    3.9
    (382 reviews)

    We had our solar panels installed by SolarMax and our overall experience has been very positive…read more  From first contact to ongoing customer support, SolarMax has exceeded our expectations. We were fortunate to have Ruben G. as our Account Manager.  Ruben was professional, pleasant and knowledgeable -- carefully listening to my questions and concerns and also sharing knowledge so I could better understand the phases of installation. Throughout the entire process - from design to permits, documentation to electrical requirements, we communicated with the various SolarMax team members to make sure we understood what the next steps would be. Every team member was courteous and competent, all of them did their part to complete our solar panel and battery project. We are happy with the service and expertise SolarMax has provided us and would recommend them to friends who are considering solar energy.  To Ruben - our renewed thanks!  We appreciate you for your work. To the entire SolarMax team - thank you for making this happen!

    Update: received a detailed response on 2/26 along with the note below from Nicole that they were…read moreshort staffed. Update: I emailed them on 2/23 as requested by Nicole. Will update when I hear back. Would not recommend SolarMax at this point until they improve their customer service. Look into other companies and their service reviews since you will most likely have to contact them multiple times with questions about the system/billing. They were very prompt and quick with reaching out and getting back to us when they were trying to sell us solar. However, now that we have been customers for years and our sales rep left, it takes multiple calls to even get through to customer service and then multiple follow up calls after since they have to email other departments to get an answer and do not call back. It seems like they are short staffed and for a big company like this should invest in more staff for customer service. That way they can provide the same experience we received in the beginning. It's been almost a month after I initially contacted them and my question still has not been answered. Seems like there is only one customer service rep and she definitely needs help.

    Elite Roofing and Solar Solutions

    Elite Roofing and Solar Solutions

    4.3
    (11 reviews)

    Elite Roofing and Solar just completed the repair with my roof which was leaking for a while due to…read morea poor solar installation by Freedom. It took me 6 mos. to choose the right company for this job because of 41 solar panels in my roof. I had about 14 roofing companies who gave me an estimate and some of them don't do the solar. I did a lot of checking with the companies and I decided to award the project to Elite Roofing, a family owned business, because of the quality of their workmanship, their expertise with the roof and solar, the underlayment they are using, which they explained to me compare to an ordinary felt paper. They even told me that some wood might be in bad shape under the tiles. I was very happy with their work, on time and they clean up at the end of the day. The team worked very precisely to meet the codes and take their time to make sure that no water will leaks to the kitchen and living room ceilings and take pride of their work. The good things about Elite is they have very skilled who are experienced also with solar, all in one company to do the roof and solar. If you are a homeowner and looking for an affordable roof repair, I highly recommend Elite Roofing & Solar, their price is very competitive with quality and not quantity

    These people are so easy to talk to and work with. They say that they are a family business. It…read moreseems that way. All the workers showed respect to everyone, unlike many other employees who do not care for the employer and the customers. Very good presentation, good pricing helped them to get the job.

    SunLux

    SunLux

    3.9
    (205 reviews)

    I am happy with the solar system I got through Sunlux. In October of 2025, I realized that the IRS…read moresolar credits were set to expire early at the end of the year due to the spending bill congress passed in July. I contacted 4 solar companies, and 3 said they could get the job done in time. Sunlux had the lowest price by $9,000 - $30,000. I liked that Mike Valencia is an owner, so I knew I was not working with a salesperson who might not be with me throughout the process. I purchased a 16 panel, 7.36KW, 2 Powerwall 3 system. From contract signing to Permission To Operate (PTO) took some time, but we got the system up and in service before December 31st. It did take almost 5 months from contract to PTO. Southern California Edison took 2 1/2 months to give us PTO. We did have some issues with communication at first. It turns out there was a key employee who was going through something. Sunlux hired an additional person to help. We then worked things out and communication has been great since. I noticed other reviews that remarked on communication. As far as I can see, that is resolved. I developed a good, friendly working relationship with Michael Valencia, Guillermo Santomauro, and Jessica Delgado. I also got along really well with the installers and technicians who came to my house. The installation and permit process did not go perfectly, but Sunlux took care of everything to my satisfaction, and to the satisfaction of my city (and we had a very particular inspector). If I saw something I did not like, Guillermo worked with me to make sure I was completely satisfied. Sunlux working with me to insure total satisfaction is why I gave them 5 stars. My safisfaction includes the very fair price, a good, safe system, and a company/people I feel confident with going forward. On my first bill reflecting a full billing cycle with solar, my Edison bill was only $10. I won't really know how well my system meets my needs until I have the air conditioning going full force during the summer. If needed, I will have a couple more panels and even another Powerwall added. For now my system produces far more power than I use. The only thing I don't like is having Tesla Powerwalls because Elon Musk's behavior and actions are contrary to my values. Sometimes compromises have to be made. They are good batteries. I feel confident recommending Sunlux, and urge others to consider them in their pursuit of Solar energy.

    Honest straight forward. Best numbers over 3 major compedators so far. Haven't pulled the trigger…read morefor contract. Waiting for a 30d represenative billing cycle to complete to help with design decisions. Sunlux is by far the most bottom line no haggle solar company I've experienced to date. Im sharing there numbers to compedators and they are are all the sudden willing to match or come up with an alternative. "Too Late".

    Sunrun

    Sunrun

    1.0
    (46 reviews)

    We kicked the idea of solar around for two or three years. We finally decided to go with Sunrun…read moreSolar this Spring. No high pressure and I liked that the solar panels came with two batteries so we could enjoy the solar electricity 24 hours a day. The people at Sunrun changed out our electric breaker box, it was forty years old, just before they installed the solar panels and the two batteries. They were quick and efficient. Four installers came just after 7 a.m. Two on the roof and two on the electrical. I was ready to get into solar power! Then came the news that while they completed the installation before the end of July, we couldn't use the solar panels until first the city inspected and then Edison. They told us that could take until the end of September. We were not expecting that. Our monthly electric bill has reached over $400 a month during the Winter and Summer. The Solar was intended to keep our electric bill at just the monthly cost to Sunrun. I worked in the management side of construction for a few years so I'm familiar with how inspectors can really slow down any project. In my time building fast food restaurants and medical centers I learned how a smart contractor can help inspectors choose your job to inspect over another one. We never had to wait more than a day for any inspection. So, hearing Sunrun would take two months to get our solar inspected and running is very disappointing. If I were starting over again, we would very likely spend more time with their competition to find not just quick construction but getting to use the solar panels in more reasonable time. So Sunrun, you went from 5 out of 5 stars to maybe 3. If the solar is turned on early, I'll improve that rating. If it takes longer then it may go to 2 stars.

    I had an extremely uncomfortable experience today with a door-to-door solar representative in…read moreCopper Canyon who was going house to house speaking about an "Edison scam." From the start, I clearly stated I was not interested and asked him to leave so I could attend to my children who were outside swimming. Instead of respecting that boundary, he continued knocking repeatedly even after I shut the door. He called out my first name through the door, which felt invasive and inappropriate. I again told him I was not interested at this time, but he kept persisting. At one point I had to tell him through the door that I was going to get my husband just to get him to stop. Even then, he remained outside continuing to speak over my refusal. The interaction escalated further when he approached me again as I was moving my car, continuing his pitch after I had already clearly declined multiple times. He also refused to initially provide his name or company, only later identifying himself as "Caleb." What made this experience especially upsetting was a deeply inappropriate and hurtful comment he made toward me in front of my child, calling me a "sad person." Given that I recently lost a baby, this was not only unprofessional but profoundly insensitive and completely unacceptable. No one should feel unsafe, followed, or disrespected in their own home after clearly saying no. I felt shaken and uncomfortable during and after this encounter. I would strongly caution others about this type of aggressive, intrusive approach.

    Forme Solar Electric

    Forme Solar Electric

    4.7
    (294 reviews)

    We spent a lot of time researching solar before moving forward and spoke with a few different…read morecompanies. Our first conversation with NetZero was with Donny, and while it was helpful, we decided to pause and keep learning. After doing more homework and later reconnecting with Nilda and Bobby, the experience felt very different. They took the time to answer questions in plain language, walked through realistic expectations, and never tried to rush us into a decision. After we decided to move forward, the process was handled professionally from start to finish. Nick helped dial in the system design and made sure everything made sense for our home, and Mark oversaw the install side and kept things moving smoothly. The crew showed up when they said they would, treated our home with care, and cleaned up at the end of each day, which we really appreciated. Permitting and inspections were handled by the team and communicated the steps along the way. There were no surprises. Kelly was especially helpful keeping us in the loop and responding quickly whenever we had questions, which made the whole process feel far less stressful than we expected going in. Overall, NetZero Energy felt like a company that values doing things the right way and standing behind their work. We are happy with the install, the communication, and the end result, and would feel comfortable recommending them to friends or family who are considering solar.

    Just updating this review to confirm that, in spite of the owner's response to my last review, I…read morestill haven't heard back from Forme (back to being named Forme again, apparently). I've responded to their December 2025 email twice, and heard nothing back. I still have no idea if they're tracking my system performance or not. They sent me a new tracking app to join last year so I could share my system information with them, which leads me to believe they weren't tracking the system the way they said they would be. The data it shared is the same data I had already communicated with them.

    Solar Optimum - Inland Empire - solarinstallation - Updated August 2026

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