Mulgrew Oil left us high and dry (and cold!) in the dead of winter after 10 years. Luckily a…read morecompetitor of theirs saved the day and kept our family's pipes from freezing. Don't trust them with your home!

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Wish I could put zero stars! PLEASE READ!…read more Amerigas Propane's customer service is horrible, void of sympathy, and outright negligent of their customers' safety. In single degree weather, my 88 year old grandma was forced to live without heat in her home for over TWO WEEKS because of a mistake Amerigas made on their end. She paid over two weeks ago with her card over the phone (phone calls are recorded for quality assurance) and they CONFIRMED that the transaction was authorized, scheduled a delivery for the following week, then never showed up. She called to see what was going on and they told her she still needed to pay before they made a delivery--payment she already provided for them! They asked us to get proof from her bank that she made the payment and then to email it to their customer support email address. The bank told us that the card payment successfully authorized, the funds were available, but the company had dropped the charge for some reason. Once we had the proof, we called Amerigas again and asked them to review the email I had sent. They said that they saw the email but kept talking over us to say that they have no record of the payment. We asked them to listen to the phone recording from her call when she paid, but they said they couldn't and transferred us to a supervisor. We had to explain the entire situation again because they didn't communicate any of it to her. She then told us that she couldn't review the recording either! I asked her who has the authority to listen to them, but she couldn't tell me and said they don't do that. After being hung up on, I had to call yet again and explain everything yet again, and they ended up hanging up on me too AFTER HOURS, so I wouldn't be able to contact them until the next day. So I called the emergency line because my grandmother, recovering from pneumonia, was freezing her butt off in her trailer and needed help right away. But they wanted $300 extra to deliver the propane within a few days! If they had done what they were supposed to and processed her payment two weeks before this and hadn't cancelled her order, there would have been no need to expedite the delivery. The lady on the emergency line said they were unable to do anything and said I could call the delivery department in the morning. The next day, I contacted another propane company to see how soon they would be able to deliver a new propane tank and start service with them, but they required Amerigas to remove their tank first. I asked Amerigas how soon they could get out to remove her tank so that we could switch providers, and they kept avoiding my question, talking over me again, saying that they are putting in a new order. Finally they shut up long enough for me to demand a time frame during our emergency and they said, "Oh, next year." We are two weeks away from the new year, so she could have said two weeks, but her wording made it obvious it might be two weeks or more realistically much longer! Pictures include the rest of the story:

Everytime I call to pay my bill...I receive excellent service. They are so kind and caring. I love…read moreto be able to talk to a live person instead of all computers!

I have always bought gas for my forklifts here, but as of today, they are price gouging up so much…read morethey charged me for two tanks 89,64$ every where is 25$ last time stop there they stolen people that's right they make you refill first before you paid after going to the back

Place has gone downhill since new ownership .no weekends makes it hard to get tanks filled. Prices…read morehave gone way up . Been going their for several years .I have several tanks to fill will never go back!

Stayed on the only Island in Iowa.... Sabula Island. The Lilly Pad Yacht Boatel on the…read moreMississippi is one of the most unique places we have stayed. They have several boats and floating cabins that they rent out and it is soooo cool. They are some of the best hosts we have ever came upon AND have so many freebies they throw in with the boat rental! All your toiletries, Free kayaks, free ice, fully loaded kitchen (minus foods for meals) propane grill, free washer and dryer, some boats have fire pits on the upper decks AND you can fish right from your boat! The beach was so huge and fun! We stayed the week of July 10th, 2023

I am on the road in my RV 3-4 months a year and U-Haul has always been my go to for propane…read morerefills. Today Mr. Kelly and the staff in Davenport provided me with the exceptional service above and beyond anything that I have ever experienced at any U-Haul. I even got an invite to join him for wings next time I am in town. What an offer!!! See you soon

Dropped in before church to grab a watch and garage door opener. The staff were very helpful. I…read morealso grabbed a new garage opener just in case the battery didn't fix the issue. I appreciated that they had several options to choose from. Add this to your list for placing to go for your hardware needs.

I have done business with do it yourself on Edgewood for years. I called and told him I was 74…read moreyears old. Could they help me get the string weedeater and show me how to put it on. The man said no I can't do that. We're not supposed to Well guess what they should have because I have never been refused for help. So I'll take my business elsewhere but believe me I will let everyone on Facebook know what kind of service they have on Edgewood Road I can't wait till they get to be my age and ask for help

I'm new to the LP gas service industry, But holy cow…read more... From what I have experienced with them on my Two tanks is absolutely the highest most professional grade service that anyone could ask for. The entire team in my opinion gets all five-star rating.

Pre- buy contact always seems to get lost in the mail. The price goes up .05 every 2 weeks. .35…read morehigher than their competitors. No thanks