My experience was disappointing. When I arrived to visit my dad, the first thing I encountered was…read morethe Director of CNAs discussing a staff member being on a television show. There was no greeting or welcoming atmosphere for visitors or residents' families. In my opinion, management should spend more time focusing on supporting and recognizing the staff who are working hard every day and providing quality care. A more professional and resident-focused environment would leave a much better impression.

My dad was a patient there for one day they were supposed to help him cut his food help him eat. We…read moreshowed up and he was slouched. Could barely reach the tray and he was by himself he would call. No one would come terrible place even though it got a good rating I guess this is the best. The city has to offer. Nursing homes are terrible.

Overall I'd give it a 3. There were staff that did one on one that were fantastic at their job! We…read morewere very pleased with their care AFTER my grandpa was put with a one on one, due to a fall being there two days after hip surgery at 94 years old. My mom had kept telling them he wants to get up he thinks he can get up and walk also having vascular dementia. He was stubborn and kept wanting to get out of bed nothing was done for that and he ended up falling, how long was he there on the floor we the family aren't sure. I was in the area that night and when I got the call to go check on him he was sitting in a wheel chair no blankets, no socks, right in front of the nurses station. I was really upset and asked them why was he sitting here cold and no socks or blanket. I asked if he could have socks on and the nurse said "sure" so why didn't they put them on him? I put some and checked him out made sure he wasn't seriously hurt. He was sore on arms and back but he said he was ok. After that incident he had a one on one CNA 24/7 due to being a *fall risk* . That is when my mom who was there daily as she had been and learned all the CNA's who would be taking care of grandpa for his stay there. We were lucky to get some very special people who really showed they cared for their patients! Ones who took the time, who listened to grandpa and who would converse with him. He was one strong old man and he was a character, we are saddened he passed there with my mom and I by his side. The dementia only got worse and aggressive and he lasted two and a half months. We are so please with the CNA's that we got close to Kay, Bianca, Niezel, April, Mylee, Manpreet, Robeil, Kobe, & G. Most importantly one who always made us feel comfortable leaving at the end of the day was Jennifer (PM shift). She would make sure he was cleaned and comfortable. She was amazing and made this experience at this facility comfortable, that grandpas was in good hands. We truly appreciate you and all you do for your patients. For your patience, for your care, for your love, for the concern and for the Laughs! Thank you all so much!! Mario G's Daughter & GrandDaughter There are many Nurses, CNA's that are over worked in facilites such as this one. You can see the tiredness on their faces, the patients who get overlooked, it is sad to see them get neglected and not saying purposely but it happens they get overlooked to be changed or helped with feeding (which was observed while there). We need more people in that career who have a heart not just do it as a job because the attitude and the looks and their mannerism shows they feel other wise and for a family who has a loved one in there for whatever reason, who have to deal with a person who doesn't want to be there isn't a good thing. Observed the LVN's being rude and snappy with family. We really cared for Dona, and Fatima. Thanks to them! My son also made some friends who we plan to go back and visit soon! Alan, Charles!

HORRIBLE place to send someone that needs extra care! They took horrible care of my grandpa and…read morewhen we finally moved him out he was severely malnourished to the point where he couldn't even open his eyes. They refused to feed him because he was unable to feed himself and would mark it as refusal to eat when really he couldn't feed himself or give himself water. We finally moved him to a new home, and the nurses and hospice could not believe how badly he was neglected at horizon. The only good thing about horizon is RICO! He was awesome !!!!

Only now, more than four years later, have I found the emotional strength and moral courage to…read morepublicly speak about what my family experienced at San Joaquin Valley Rehabilitation Center. My father entered this facility with documented "good rehab potential." Until only weeks earlier, he had been ambulatory and self-sufficient. Yet almost immediately, Dr. Cha repeatedly dismissed his worsening condition as simply "old age." What we witnessed felt less like compassionate rehabilitation medicine and more like an elderly patient quietly being written off. One physician later intervened with IV hydration and steroids after recognizing a serious decline in my father's condition, and we saw noticeable improvement. Yet shortly afterward, according to staff, the IV was removed despite my father struggling to swallow even water. Communication with the family was deeply inadequate despite staff knowing my father spoke no English and communicated only in the Calabrian dialect of southern Italy. He was therefore heavily dependent upon proper medical oversight, attentive observation, and honest communication with family members advocating on his behalf. The medical records later obtained by our family contained troubling inconsistencies, contradictory notes, omissions, incorrect dates, and even the wrong gender in one report. Most heartbreaking of all was the feeling that my father was no longer being treated as someone worth fighting for. Despite ongoing weakness and COVID symptoms, he was discharged to a skilled nursing facility instead of receiving higher-level hospital care. Two days later, he was dead. After reading numerous prior reviews of San Joaquin Valley Rehabilitation Hospital, I was deeply disturbed by how many experiences closely resembled our own concerns regarding patient care and Dr. Cha's medical oversight. Multiple reviewers described issues involving medication management, poor communication, dismissive behavior toward family advocates, questionable treatment decisions, and inadequate patient care -- concerns that strongly parallel what is documented in our records. My concerns are not speculative. I possess extensive medical documentation, medication records, physician notes, timelines, and related evidence that I believe demonstrate serious negligence involving Dr. Cha and, by extension, San Joaquin Valley Rehabilitation Hospital. What is especially troubling is the consistency between our documented experience and the accounts already publicly described by multiple other families here. Because these matters are supported by substantial documentation, I am willing to privately share relevant records with legitimate investigators, attorneys, licensing authorities, journalists, or families seeking information regarding this facility. If others experienced similar issues and wish to compare records or discuss concerns privately, they may contact me. Patients and families deserve transparency, accountability, and safe medical care. I would never entrust a loved one to this facility.

Bad service, understaffed, not attentive. Usually during the times the rehab is open & our family…read morewas allowed, our family is with my dad at the hospital. Before the first person got there in the morning, My dad fell cause they didn't go help him after calling out 3 times. (Heard by his roommate) He was found wet as well as his bedding, due to lack of staff to help him! He had back surgery and they know what he's in there for, it's been a week! He's 86 yrs old, thank goodness he has a room mate that heard it all. Don't leave your loved ones unattended! At first they didn't want anyone staying. All of a sudden they r making allowances! Not consistent from nurse to nurse, they don't document properly. No effective communication between nurses, patients and family. Thus we, the family, r the advocates for our loved ones. The family is supposed to be learning how to help him when he gets back home, after healing from back surgery. What good r the nurses when they don't instruct or practice what they're supposed to be teaching the patient so they could be independent again at home. Care quality and staffing need improvement big time! Don't take them there if u don't have to. Be there no matter what! Thanks for reading this.

So far it's been 7 months going 2 times a week with great results…read more I love the trainers here and it's very welcoming here. I love the individualize experience as well as getting the most out of my time. I would never push myself harder if I were on my own at a gym. I have followed online programs and used my Peloton app but this has been by far my favorite way to get in shape. I look forward to my sessions. here. They cater to all ages and fitness levels so don't be intimidated! There are also supplements and protein powders for sale here too. They also have a cold plunge that I tried and I actually liked. I just need to psych myself up for it.

This place is amazing I'm a woman in my 60's that had bad posture, needed a knee replacement, and…read morewas walking to the side. After their 36 week rehabilitation program. My posture is better than it has been, I no longer lean to the side as I walk, and my knee has restored itself with their program. The staff is amazing so helpful and always greeting you with a smile. The physical therapy staff works with you to be the best that you can be. Never discourages you but lifts you up on those hard days that we have in life.

This is such a great place for rehabilitation. The employees are so personal and seem to really…read morecare about their patients! Highly recommend this place! Thank you Optimal rehab!

This place is amazing. I had a back injury at work and was told it would be a while before I was…read moreback. These girls were able to absolutely crush my therapy and get me on track to get back to work early. The way they work is very particular but they know exactly what they are doing. They are extremely smart. Their personalities were unexpected in a good way. they were very welcoming and it seems like they can work amazing with any personality. I would highly recommend here they will listen to your goals and help you achieve them!!! Thank you for all your help!

My grandmother stayed at Willow Creek, and I'm very grateful for the care she received while she…read morewas there. The CNAs and nurses were patient, caring, and attentive to her needs. You can truly see how hard the staff works and how much they do for their patients every day. I especially want to recognize the CNAs Micheal, Alicia, Sharon, and Joey, as well as the nurses Manvir, Angelique, Alysha, and Manjinder. Thank you all for the kindness, patience, and care you showed my grandmother during her stay. It meant so much to our family knowing she had people looking after her and treating her with compassion. We truly appreciate everything the staff at Willow Creek did for her.

Bedside phone didn't work, no call button, way to call for help…read more Shower head & handle broken, sprayed my clothes & towels so I had to wear wet clothing. Nursing staff made fun of my blind elderly roommate who spoke only Spanish. They wouldn't take her to 'los Banos' until she said 'bathroom' on English. Horrible horrible horrible facility. Should be closed and owners jailed.

Cared more about the visitor count than the care for our grandmother. There response time for every…read morecall was so slow she had soiled herself and they took so long to even clean her. That is just one of the times. She was never moved, her 18" back incision was never cleaned. It got so bad she got sepsis and had to go to ICU!!!!!

I wasn't even there a week and I already had a discharge date. Only after occupational therapists…read morewere in a hurry to leave to next patient in line (appointment) it was a nightmare , they were rushing and in the process injured my leg . I was screaming because I couldn't take the pain. They said oh but it didn't touch the ground when it fell. continued pushing w/c out and left me with no call light. finally after 3 hours a nurse came in and I asked to be put in bed. well after lunch physical therapy ( female with glasses and long black hair came in and asked me if I'm ready to get up for therapy. I explained what happen. Guess what , she said that my leg didn't touch the ground. and then told me ( so your refusing therapy) I said no I'm not , I can't do it because of the pain caused by the negligence of your coworkers that were here today. well she put down that I refused and next day I'm told I'm down for discharge. Not one nurse, Doctor, case manager, OT, PT, ever looked into this situation. I told all of them and it was totally ignored. here I am still suffering , I had bars and screws in my leg when they dropped it (yeah maybe it didn't touch the ground but it was not suppose to bend. Come on San Juaquin Vally Rehabilitation Hospital. Dont your employees know what can happen if they are in a rush. I just had surgery in trauma center and had bars and pins in my leg. Everybody knew and nobody cared. it was ignored . I cried every night in pain. i was discharged because they said I refused therapy the same day of my injury. It doesn't take a genius. I WAS IN PAIN get it together, I will never refer somebody there. it is not safe. it shows that they don't care what happens to you

The staff at Sierra Care Clovis demonstrated kindness, compassion, expertise, integrity, and…read moreaccessibility to our entire family while my father received hospice care at their facility. Before his passing, he stated, 'They are taking great care of me!' On behalf of my mother, sister, myself, and our family, we extend our heartfelt gratitude to the employees for their support during this challenging period of our father's transition.

I went to go visit my uncle the other day. Staff was extremely nice and helpful. Sure didn't feel…read morelike other facilities my uncle has been to. Super clean and landscape was beautiful. Such a friendly environment, I felt welcome immediately. You can tell the staff there really cares about it's residents. Quality of care was excellence.

I had a great experience at Advanced PT. They took the time to isolate the cause of my pain. They…read morewere attentive,thorough, and empathetic. Marc, Nick & Bronte and the assistants were able to massage, and guide through gentle exercises, my piriformis pain to subside. Plus, Nick orchestrated the ice and music to perfection.

After knee replacement surgery. The care given was exceptional and Mike Martines, the owner…read moreprovided was very proficient. The entire staff was exceptionally cordial.

Dr. Reither is a compasionate listener with a tremendous amount of experience. Richard keeps up to…read moredate with the latest theraputic trends and breakthroughs and shares them with his patients. He is knowlegeable with men's health, parenting, anxiety, ADHD, PTSD, sleep disorders, panic disorders, depression, and much more. He can perform the standard talk therapy or provide nuerofeedback and virtual reality therapies. His office location is easy to get to and there is plenty of parking. He offers flexible hours and is gracious when it comes to scheduling and re-scheduling. I highly recommend that you give him a try. I think you will like him as much as I do.

I've been seeing Richard for almost 3 years and it's been helpful to say the least. He listens to…read moreme and helps in a way where I don't feel shamed or judged. Highly recommend!