While planning our bucket list trip to Alaska for our 38th wedding anniversary, we wanted it to…read moreinclude a week on land and a week at sea. We had already decided on the cruise we wanted to take, and we had booked it separately. We started to put together what we wanted to do on the land tour, and doing the planning on our own quickly became overwhelming. We looked at several websites that offered travel arrangements and we decided on Alaska Tour & Travel. Mostly because the Best of Denali & Kenai Fjords Tour 120 offered a variety of activities and things we wanted to do. It was an even bigger bonus to find out that we could make alterations to further enhance our tour. Even with those alterations, they were able to put the journey together in a seamless manner, leaving us to just enjoy Alaska without the worry of how we were going to get from one destination or excursion to the next. From start to end, Alaska Tour & Travel was there to assist us and keep us informed as the trip progressed. This was so comforting and made our trip very enjoyable. With the planning services we received, we can't say enough good things about Alaska Tour & Travel. We both highly recommend Alaska Tour and Travel and will use them when we plan our next trip to Alaska. We would also like to give a shout out to Kala Jenkins and Skye Smith for all the work they did for us. Thanks for a great Anniversary!

We are extremely happy that we contacted Alaska Tour & Travel for our vacation this year. The whole…read moreexperience could not have gone any smoother. From the first phone call to actually booking the train ride to Seward and booking our hotel through them, it was a very seamless transaction. The train ride was absolutely beautiful and fun! The whole family enjoyed it tremendously! It is so worth paying the little extra for the Gold Dome ride as it is all inclusive with drinks and meals. We went round trip which included breakfast, dinner and 2 free alcohol drinks going and coming back, plus all the non-alcohol drinks you want. We of course had Bloody Mary's in the morning which were the best! All of the train personnel were courteous and most professional. We highly recommend Alaska Tour & Travel to anyone wanting a splendid vacation experience! Thank you Alaska Tour & Travel for everything!!

Brooks, our tour guide, made the day for us. Super-personable, knowledgeable, happy to adapt to…read morewhatever situation. He showed off Anchorage in the very best way, and he's got awesome, interesting stories. Highlights: * We saw a moose in the wild, almost immediately! * The land is just stunning. We got perfect weather and, again, a fantastic guide. * Brooks totally pampered us - brought everyone cold waters, tons of snacks, and a comfy, pristine van to ride in. * Overall I'm uncomfortable with penned animals, but the conservation center has a pair of rescued brown bears and a trio of black bear rescues, and it was cool to see them and learn their stories. Wishes: * Wish people could be grouped by level of preferred activity. We had the bad luck to book at the same time as some folks from a cruise ship, and they didn't want to walk anywhere, spend time outdoors - they even made us skip lunch and come back early because of their cruise timeline. That was a big bummer.

Had the absolute best time today with James as our guide. My best friend and I are in town for a…read morefew days and wanted to see as much as possible so I booked a tour. We were picked up at our hotel and whisked off on an adventurous day full of rich Alaskan history, comic relief, amazing views, plenty of time for pictures, and so much more than we could have ever asked for. Alaska is absolutely beautiful. It was great to be able to hear so many interesting facts as well as background on each town, glacier, or area we passed. There were snacks and waters for all guests, which definitely came in handy! 10/10 would recommend! Would love to come back in the spring or summer and take another tour.

Never in our lives have we had to chase down a Travel Agent to try to get their attention or their…read morebusiness. After the initial phone call with Bill, he handed us off to Kelly Jo who is obviously retired on the job. We had to prod her to ask if she had received our input. Then 9 days later, after prodding her again, she didn't even have the courtesy to write "yes, I'll be in touch Tuesday" or whenever. Complete lack of communication is why we could never give them a single dollar or a recommendation. Absolutely terrible!

From the owner: Call today for appointmentread more

UPDATE: After returning home and reviewing our photos, we discovered that the scratch existed…read moreBEFORE we picked up the vehicle. Only after presenting this photographic evidence to the company did they agree to issue a refund. This confirms our suspicion that we were wrongfully charged from the beginning. WARNING TO FUTURE RENTERS: Take comprehensive photos of the ENTIRE vehicle during pickup, including close-ups of any existing damage, no matter how minor. This company's inspection practices and billing disputes make thorough documentation absolutely essential to avoid being wrongfully charged for pre-existing damage.

Our arrival flight was delayed( I realize this isn't their fault/isssue). That said, they are in…read morethe hospitality business. They were notified and aware of the delay. Flight was on the ground and we were at the door at 5:55pm. Lady ignored us and locked the doors. There were a handful of renters that were left either finding a place to stay or staying in the parking lot in the rv. Checkout the following morning took a whole 10 minutes! So we had to delay our departure by 13 hours for a 10 minute process. For $4100 to rent the rv, I would think a reasonable amount of flexibility warranted. This delayed us getting to a scheduled fishing charter at cooper landing. The shuttle was also not running so we had to grab an Uber to get there. Be aware of this when considering flight times. The rv was ok.

Overall experience for the RV rental is pretty good. Kate provided very patient help. Everything…read morewent well overall our RV trip! My concern raised up after our trip. We returned the RV on 7/6/2025, with the door lock handle broke. But today it's 10/14/25, I cannot get my insurance deposit back so far! Kate took my call a couple of times and told me she ordered the door handle part for replacement and the deposit return process takes long etc. I did not push her too much, however, it seems not reasonable after 3 months they still hold my deposit. and she reject to reply my message and not pick up my call any more. It's not the right way to do the business. I believe every rental should have the same $1000 insurance deposit, what's your experience to get back your deposit return?

Kate went way above and beyond anything we expected. Over our 8-day RV adventure, she didn't just…read morerent us gear -- she became a huge part of what made the trip so special. She hooked us up with free firewood, fishing poles, and even gave us rides to and from the airport. Kate was generous, responsive, and genuinely cared about making sure we had the best experience possible. It's rare to come across someone who treats you like family instead of just another customer. Because of her, our trip was smoother, cheaper, and just a lot more fun. We'll 100% be booking with her again -- and recommending her to anyone heading to Alaska.