excellent staff and customer service !!! Highly recommended !! Great location and value !!read more

Avoid this place! First, they are overpriced - almost every other major car rental company in…read moreAnchorage is cheaper. Second, Cheapwheels forces you to buy their extremely pricey "insurance," which is void if you drive off-road (a problem for a state with so many B&B's that require driving on unpaved roads), and it requires a $1 to $2,000 deductible! No other car rental company requires such an outrageous deductible if you buy their coverage, and every reputable place will have basic insurance built into the rental cost itself. Additionally, Mike and Cindy are extremely shady and unethical businesspeople. Not only did they not explain how minimal their required "insurance" coverage is despite its exorbitant cost, but they also charge a $100 non-refundable deposit, which is unheard of in the car rental industry. This 'deposit' scheme was not adequately explained to me, of course, and was nowhere in writing. My credit card company is now attempting to get the money back after I had to cancel the reservation (after I found out about their shady insurance policy), and it is money that they basically stole.

This place was amazing. The car, which we rented, looks like a brand new car with scents of newly…read morepurchased one even though their estimate was less priced than any other companies. Needless to say, its condition was excellent. Most important factor to influence trips is People. The people there are all super nice and trustful. Renting the car was critical part of our trip this time. Thanks to them, we could leave great precious memories. Thank you again for all the kindness. :)

Ease of communication and pickup and great customer service. New, Clean and reliable car. I did not…read morebook a car ahead cos was not planning to drive and depend on railroad and hotel shuttles. Me and my family had an extra day to spare in anchorage and found couple of extra spots to explore so contacted them just a day before when I needed the rental but they were very prompt with the response and even accommodating in me requesting a 10:45 pm pickup. From my trip that day I got late and reached close to midnight but they still had the car ready for me and got me quickly ready. The drop off next day was very easy and they dropped me off back at hotel.

Our experience with Alaska 4x4 Rentals was absolutely outstanding from start to finish. Traveling…read morefrom Hawai'i with a large group of 17 people, we knew transportation--especially in winter conditions--would be critical. Safety was our top priority, and Robert exceeded every expectation in helping us plan the perfect solution. From the very first interaction, Robert's communication was professional, responsive, and incredibly thoughtful. He took the time to understand our group size, travel plans, and comfort level with snowy and icy driving conditions. Based on that, he recommended the ideal setup: a 15-passenger van paired with a beautiful GMC Yukon. This combination worked perfectly, allowing us to comfortably and safely transport our entire group--and all our gear--between Ted Stevens Anchorage International Airport and Alyeska Resort in Girdwood. One of the most impressive aspects of our experience was the exceptional value. Not only were the rates very competitive compared to the national rental companies, but the level of personalized service we received was on an entirely different level. Robert and the Alaska 4x4 team provided hands-on guidance, tailored recommendations, and genuine care throughout the process--something you simply don't get with larger, corporate rental brands. The combination of fair pricing and truly customized service made this an easy choice and a standout experience. The convenience factor was also top-notch. The pickup process right at the airport was seamless and efficient, making arrival day stress-free. Drop-off was just as smooth--we were able to return the vehicles quickly and easily, giving us plenty of time to relax at the terminal before our flight. What truly stood out was the peace of mind. For a group coming from Hawai'i and not accustomed to winter driving, having reliable AWD/4x4 vehicles and expert guidance made all the difference. I cannot recommend Alaska 4x4 Rentals enough--whether you need dependable winter-ready vehicles or solutions for transporting a large group. We will absolutely be using them again on future trips and give them our highest recommendation.

The rental car was great, but we were told that we would not incure additional fees for not…read morerefilling the tank. However, when we returned the car, they proceeded to charge us for the cost of a full tank of gas after we returned home. it was only 1/4 empty. TL;DR: Great car with clean interior, read the fine print

Yeah! Car was clean & pick up was quick, smooth. Jist' a bit pricey in Alaska. But I suppose Summer…read moreis there busy time & time to make their money. Just feel like the $256.18, price for a one day rental was Insane. But we needed a rental & that they did provide.

We needed a car to drive to Seward to go on a Glacier Cruise. Setting up the reservation on the…read morephone was easy, when we arrived, we were greeted by all the staff and then Greg surprised us with a brand new 2024 Subaru Outback! We enjoyed our visit to Alaska and cruising in our Subaru! I needed a couple of extra hours past our due back time, to go King Salmon fishing at 4am in the morning, Greg said, " Take your time and enjoy, come back safe!" Smiling faces, excellent positive & professional customer service live right here at Rentasubaru AND Midnight Sun Car & Van Rental in Anchorage. We have used many car rental companies over the years, none can touch this group. Thank You Greg and staff! Stephen & Glenda B. Charleston, South Carolina

Easy process to pick up the car. Warning - you might get something different with a fisherman's…read morespecial. FINE. we got an early 2000 Nissan. It was great on gas. Got us from point A-Z with no issues. She even drove us to the airport since this is an off airport place. Gas near by. Give them a call!!

When planning our self-driving trip to Denali National Park, we compared different car rental…read morecompanies, also read a lot of reviews by many renters. Alaska Auto Rental stood out with the best rate and the highest customer recommendations. It turned out we did a good choice. The pick-up /return process was simple and fast. The airport shuttle was very good and convenient. We got a brand new car, which was super nice. Most important, the company's service is excellent. They answered the phone quickly and friendly, sent emails with detailed instructions. The pick-up /drop office has 24-hour service with nice staff, and the shuttle to airport was ready when we drop off the car after 8:30pm .... overall it was a wonderful experience, much beyond our expectations. We had never rented a car over a phone-online only company before. We must say, it is a brilliant idea, and worked out great! Thanks Alaska Auto Rental! You made our trip truly happy! Don and Ying

Rented for a week, Pepa at the desk was great! Friendly, personable and informative. Looking…read moreforward to our next Alaska rental.

This Thrifty is located in the Anchorage airport, just a few minutes' walk from the baggage check…read more Check out agent was friendly and professional and we were fortunate to have no long lines to deal with. Rental car return was also quick and efficient. Car had only a few thousand miles on it. Price was a little high, but I guess that's what you get when you travel to Anchorage over the 4th of July. Compared to many rental agencies we've recently encountered, this was a wonderful experience.

Called Stan and was immediately put off by his demeanor and attempts to convince me that I couldn't…read moreget a car elsewhere, so I told him "thanks but I'll look around." Then I read the reviews on Yelp (check out his previous page "A-1 Car Rentals" before he made a new page without the hypen) and on Google, which confirmed my decision. THEN, I am getting hammer called by this guy on my cell phone, no voicemail, just repeated phone calls over multiple days. His number is now blocked. What a nightmare it must be to actually rent from him....

After showing up unexpectedly at his small shack with a makeshift company sign, I agreed to a none…read moreroutine car rental agreement, in which I would suffice payment with dinner orders from the place I worked at, everything seemed to go as originally agreed for about 2 weeks until the first snow fall, Stan then calledand told me the mechanic needed to put snow tires on the car so after work I showed up at his mechanic spot which I thought was just a simple routine in and out but not thinking I wasn't going to be renting the car at that point I left most of my personal belongings including my wallet in the car rental, after a few days I got back in contact with Stan and he expressed that I owed him $70 for a tank of gas and proof of my insurance and my driver's license, when I told him I had everything required to pick the car back up he then went into a tyrant saying that I owed him for 13 days worth of car rental on top of the $70 in gas. I told him that was not part of the agreement because I fulfilled my part of the agreement and I didn't owe him anything. he then proceeded to tell me how he didn't want my girlfriend in the car and on top of it when I asked him for my wallet and other person belongings he said everything was thrown in the trash at which point I found the trash can located on his locked and I literally took it with us but no wallet was found. He would not let me check in the vehicle until after he had went inside himself and took something out from the passenger side which was where my wallet was located. This guy was very rude and on more than one occasion continually attempted to talk down to me yelling and shouting over the phone anytime I try and ask him a question or give him an answer. I highly suggest to stay away from this car rental business because it's very shady very poor maintained cars and very very poor customer service. The car itself that it was rented to me was in a previous accident it's headlights barely worked the night that I got the car I had to fix the headlamps in order to barely see in front of the car. The battery ended up almost dying so I continually had to get a jump start. The front end was very very loose anytime you pressed on the brakes the wheels shook. Had to put antifreeze in the car ourselves. Stay away from Stan and a1 car rentals