Unbelievable customer service unless you experience it first hand …read more Parking my truck and trailer across the street I walked to ask for help in which I could recycle a trailer load of mixed metals. To my surprise a very pleasant lady met me with a charming smile and asked if I needed help . I shared what I had to recycle and she said , I'll get someone to help you . Less than a minute of waiting , a young lad explained what he was going to do so that I could pull my trailer in . After doing so guided me in to unload . Well mannered young man who communicated clearly started to explain the variety of recycling I had which seemed very confusing to me . I was overwhelmed with sorting and mentioned it to the young man . I'm 60 and not in the best condition recovering from an accident that happened in 2020 . He politely said , he would help and sort it , and then inside they will sort and weigh it . He mentioned that he would lift the heavy items so not to put a strain on myself . I didn't catch his name but he is 20 years old & operates the forklift or fills in anywhere they need him . He also allowed me to utilize the trash can for un -recyclable item ( trash) Inside they weighed my recycling and separated it accordingly to give me the best price or it definitely seemed that way . He offered me water as this took close to a hour to unload . The cashier was also very polite and friendly explaining to me the process. I learnt the First Lady was the owner . I really felt honored having such a good experience as everyone worked as a team . As the Boss lady moved her car , I signaled her to back up , she was clear to do so . As she passed , I waved and gestured to say thank you with a wave . The remaining steps went smoothly . I received a ticket with weight and value . Handed it to the cashier with my ID . She recorded the ticket and I signed and received money in exchange for recyclable metal. It was a 5 star experience . Customer service made a difference in my choice to recycle . This is the place where Id recommend to recycle ~ I wish the company the best of business and to be free from accidents. To the lady owner and her workers Thank You . I appreciate your customer service.

Friendly staff, clean space, and super welcoming -- they even speak Spanish! Recently dumped cement…read moremakes access easy, and there's plenty of room to unload. Great environment and prices all around! Would recommend.

Definitely suspicious and wouldn't recommend. I entered the recycling center around 12:15 and…read morestarted recycling after I positioned myself i was told to hurry up so he can go to lunch.(I was the only person at the moment). After the whole recycling transaction I was told no receipt and was given a 10$ bill out his pocket. He said come back in 30 mins nd he'll make one. Very suspicious

I would never recommend this place. They rip you off. They make it seem that they are paying you…read moreout the most but it's not true. It's not worth going there.

I've been coming to this recycling center for about a year and a half. I find everyone very…read morehelpful and kind. Never over crowded. Quiet and spacious. Will continue coming here to recycle. P M

Very helpful and kind. This is where I'll be taking all my recycling. just remember they're closed…read moreon Wednesdays.

This place never has cash now. They always except you to come back or leave with a pay you back…read morenote. Doesn't matter what time you show up. Terrible service.

Good service good price. :3 come here for all your recycling needs prices are fair. Good job guysread more

As to my analysis, that I have been here about 3 times, they pay bank compared to other recycling…read morecenters.

This place steals money don't go here, I was suppose to get $28 from my Bottles and the Lady and…read moreMan working there only gave me $20. And they complained about the Condensation in the bottle saying I still had water in my bottles. DONT HELP THIS SPOT if they ONLY STEAL.

So, overall, this place is great once you get parked (not a big deal). I've gone a few times now…read moreand enjoy the informative and friendly staff from beginning to end. Their metal prices are highly competitive. I live in Long Beach and won't hesitate to drive the extra miles for quality service (hard to find these days). Enjoy!

Wasted my time driving here. They no longer accept cans, plastic, or bottles. It would be nice if…read morethey updated that on yelp or somewhere online so people don't waste their time going there.

This was a guy and a girl working today. The man was a little disturbed because I chose to keep an…read moreeye on the scale. He asked me to stand on the other side of the table , I then commented if he can face the scale so that I can too see it. He didn't want to. I seen my plastics weight of 19.3 lbs. when I looked at my receipt it was marked at 16 lbs. Mad as hell! Why? We go through a lot just to save them with the hopes of having a lil extra for gas. Now it seems these people think they are entitled to a percentage of our hard earned change. This is not the first time it happens here at this location. These workers here ALL TAX YOU! It's not fair! Where are my humble and honest people now ?

I was impressed with this location compared to the Whittier location. They made sure to count the…read morevery small plastic CRV containers individually, e.g., Yakult, so I'd be fairly reimbursed. The other location didn't do that and a lot of times the receptacles were not squarely placed on the scales at the Whittier location. In addition, they are computerized so I'm assuming my information will be in their system the next time. Also, the personnel were pleasant and informative.

Easy and quick service - weigh your scrap metals on the scale, present ID and wait for payment…read more Couldn't be easier to recycle scrap metal. Highly recommend!

First time there . Employees were friendly . Cashed out same day , but once I reviewed receipt…read moreafter I left , I discovered that they combined my clean and dirty copper with brass and gave me brass rates . Also they weighed everything while I was busy filling out papers for first time customers , therefore I didn't notice that they did 3 separate weigh ins for 3 water heaters that I brought. One had a huge tare ,bringing down weight significantly, not sure what was it for. Then they labeled one as white goods, bringing down the rate . They bamboozled me and i made the mistake for trusting them and not reviewing receipt while still there . Regardless , they made me sign before even telling me the total amount that I was getting . Attaching photo of receipt .