Don't fall for the scam. I made the mistake of giving them my phone number. In the next five days,…read moreI received at least 30 phone calls and voice messages. I blocked the number but the calls kept coming. I finally called them back and told them to stop calling me. The customer service rep apologized for all the calls and informed that their system used "automatic dialing". I asked her how automatic dialing could leave me phone messages. She told me that she could connect me with a sales rep and that would be my primary contact (another marketing ploy). I had already informed her that I wasn't interested in their services. I told her that the next call would be from my lawyer. She apologized again and said she would take me off the list. Hopefully I'm done with this people.

Avail is a community that strives to give great care for their residents. My dad lived there for…read morethe last year of his life. Our family had vast previous experience in the independent/assisted living/caregiving in the home and long term care world. NO ONE could even touch the level of care and service that our family received at Avail. Chris helped us to have realistic expectations-and then he and his staff exceeded them. This is tough business, and they do it better than any group that we experienced. The facility was always neat and tidy. They offered outings that were fun and available to all. The food had a lot of variety. I will always be grateful for the exceptional love and care that my dad and our whole family received from owner/executive director Chris Beckstrand and everyone there.

After much thought and research, we have found the most amazing new home for my stepdad…read more AVAIL on Stuart rd in Cleveland Tn is thee place. Chris Beckstrand and Kim Brooks are very special people and we are so thankful for them and their staff. A+ to them all

BrightStar Care of Chattanooga recently provided companion care for my mother during her battle…read morewith Pancreatic Cancer and they did a wonderful job. All of the Ladies that came to assist her were very kind and compassionate. They interacted with my mother in the most professional yet caring manner. They were there to meet her needs, yet they became friends with my Mom and that was special to our family. I would recommend them to anyone!!! We give them two thumbs up....... Greg Hixson, TN

I was unsure of what to expect when we hired BrightStar to help my mother at home after a hospital…read morestay, but we were very pleased with their service. The ladies that helped out were lovely, attentive, and very professional. I have recomended BrightStar to other families, and they have been just as pleased. I will definitely use them again for all of our future home health care needs. Elizabeth Lookout Mtn, TN

This facility is NOT closed. It was sold and is now called Storypoint of Hixson. My Mom has lived…read morethere for over 2 years. Very caring staff.

From the owner: Dominion Senior Living of Hixson offers assisted living services and memory care to seniors living…read morein Hixson, Tennessee. Hixson is a quaint suburb of Chattanooga in Hamilton County, a convenient location for senior living; Chattanooga, TN families can easily visit and residents are able to use some of the best health services in the state. Our community is surrounded by dense foliage and trees, making for a secluded and picturesque atmosphere.

It is now 2/5/24 My Mom LEFT Rockbridge Oaks about 2 months ago. We expected another decline…read morebecause of the move but she has improved to the point that she no longer has to use her walker all the time. She is sleeping on a normal schedule. We have cut out some of her pain meds because she is so much more active now she does not need them. There is no doubt she was declining at Rockbridge Oaks because of the SEVERE NEGLECT. Don't listen to the words of management. Pay attention to their actions! If they say they will change but their actions do not reflect their words...RUN AWAY!!

Stay away until they get their staff sorted out…read more We just moved our mother out of here after her only receiving three showers for the entire month of November and rarely having her teeth brushed, among many other things. We tried for months to get things addressed but their promises were consistently broken, and this was the final straw. The assisted side is ok, but the memory care side is critically understaffed and undertrained. The office has a very high turnover rate as well. They are trying, but unfortunately failing, and all the good staff seems to be burning out. I do hope they get it together soon though, for the sake of the remaining residents and few remaining great staff members. They deserve better.

When i entered the facility I was very clean an inviting. The staff was very accommodating. I…read morenoticed while touring a man helping someone with their phone. I later learned it was the maintenance personnel. The room we looked at was very clean. I would recommend this place to anyone.

My mother has been living at StoryPoint for a little over 2 years. While the first year had its ups…read moreand downs primarily due to staffing issues this past year has significantly improved. A noticeable change began when Mary came aboard in charge of resident care. consistency in quantity and most importantly quality of staff began immediately. They have always been very reactive to any concerns. I highly recommend StoryPoint and it's current leadership. Don L

This place is terrible. There is no help. Emergency call buttons never work. No front desk you can…read moreonly get in by code. Food is terrible.

From the owner: American House Shallowford in Chattanooga, TN, offers a warm and inviting assisted living and…read morememory care facility for seniors looking for a supportive environment to call home. With a focus on promoting independence and well-being, American House Shallowford ensures that residents enjoy a fulfilling lifestyle surrounded by compassionate staff members who prioritize their comfort and happiness. At our Assisted Living Facility in Chattanooga, TN, seniors can expect a vibrant atmosphere where they can thrive and participate in various enriching activities. From delicious dining options to engaging recreational programs, American House Shallowford fosters a sense of community and belonging among residents.

We placed our Father here a few months ago. The staff at this place is exactly what he needed…read more Professional, caring and kind. His dementia/alzheimers was something we didnt know how to deal. He needed more care that we could manage. Sasha, Rochelle, Tamika, Rose and forgive me if for not recalling the others names- are angels from heaven above! The place is clean! Its also a happy environment. They cared for our Father with love and dignity. They played his gospel songs for him constantly! They are accessible and keep great details on our Father. The hospice nurses were AMAZING as well! I would highly recommend Ridge Mano for your loved one. Our Father passed very recent and the care takers came 2 hours to his funeral which says alot

We placed my father here, after a long stay in the hospital and he could not return to memory care…read more There are no words that can truly express how awesome the people are at Ridge Manor. These precious women not only cared for my dad, but for us as well. The facility is clean and the residents are happy and well cared for. You see it and feel it the moment you walk in. My dad always had on clean clothes and had been groomed. Although his stay was short, I'm so thankful he was here. If your loved one needs extra care, there's no where better than Ridge Manor and the staff there. I thank Victoria and all those compassionate, loving ladies for caring so well for my dad in his last days.

There's people eating MAGGOT FILLED FOOD outside of this building!!! There's garbage everywhere &…read moreit's devastating. I went to get a list of Landlords for rentals. THEYRE ALL WRONG NUMBERS. I tried to call them to get more names & let them know the numbers were wrong. THIS IS WHY WE CANT GET BACK ON OUR FEET. We think we can rely on you but anytime we try you make shit worse. I hope y'all rot in hell.