I've been going to the eye doctor since I was very small, the doctors are always kind, the staff…read morecan be very rude but it depends on which ones.

Do not go to this place unless you want to waste 3 hours. First the doctor is like 80yrs old…read more Nicest man but he really should stop practicing. The girls that work there look miserable. Not a single smile from any of them. I went on a Saturday for my son with an appt. An hour and half go by and still 3 patients ahead of me. I tell the front desk lady I cant stay any longer can she give me my sons last script. His vision hasnt changed but his glasses are broken, I'll just order them online. She wasnt happy about it but wrote it down on a sticky note. She tells me which one is left and which is right and I mark it on the sticky note. Well I get the glasses and my son can't see clearly. She either made a mistake or she purposely gave me the wrong info. I will never go back to this place.

I used to go to this eye care office in the 90,s and early 2000's when it was called Gold optical…read more Everyone was very professional I received great service and they always had an excellent selection of glasses which I love. Fast forward to 2025 not knowing they changed their name to Star optical I called to make an appointment on 3/17. I was scheduled an appointment but it took many calls to reach someone to make an appointment. After scheduling my appointment I decided to call back the next day to reschedule for a different day where I can do three appointments in one day. However after calling Star optical all through the day for three days straight and getting no answer I became discouraged. I understand how busy doctors offices can be but calling 3 days in a row every hour until closing hour and not one person picks up the phone is very unprofessional to me. What if it was a non emergency in reference to my eyes or I just needed to speak to someone regarding my recent appointment or glasses ? I just feel I should not have to call a doctor's office for three days and no one answers my call or even return my calls that is unacceptable ! When I did get an answer after three days I canceled my appointment and I was asked would I like to reschedule. I immediately said no thank you I have been calling for days and no one answered and that made me uncomfortable. The person's response was I'm so sorry we been so busy ! My primary doctor is extremely busy as well but they always answer their patients calls. I can't trust a doctor's office who can't answer to their patients to schedule an appointment let alone a doctors office who don't seem to care about their patients needs. I thought going back to Gold optical would be the same and fun as it was in the 90's but Star optical who maybe under new management with their new name I would never return their again. Unfortunately they lost my business and trust.

The receptionist is not doing her job correctly and I ask how long can the doctor wait and she…read morereplied with '' she can't answer any of my questions until I get to the store " and she said the doctor can wait 5 mins max . All I want to do is to reschedule my appointment and get there by 15 mins late because of traffic but doesn't want to accept . She was very rude and disrespect. I DONT RECOMMEND ANYONE GOING TO THIS PLACE !

After breaking my vintage sunglasses in a way that they did not seem salvageable, i almost gave up…read more After doing my research, I found Zac's Optical and thank goodness!! They had me come in right away and fixed my sunglasses the very next day for a price that no one else would do if they are using a laser to fix. They came back to me in better condition than i bought them in, I am beyond happy. Very friendly as well and had a great selection of glasses. Thank you!

I came in today after having a rough night of sleep. I slept in them and broke them, so I had to…read morecall out of work due to me not being able to see, but little did I know I'd and meet a person who would literally made my morning. Not only was he kind, but I got my glasses fixed very quickly. I had a great conversation with a great soul. Ali was there to save the day and fix my glasses better than I originally had even gotten them. Will be back! Very much appreciated

Purchased my glasses here and they started pealing after a few months. I asked for them to be…read morereplaced with another pair as it is clear the frame is no good and it will continue happening. Shah agreed to the price of $90 to replace my defective ones. I get a call 2 weeks later to let me know that my glasses were ready to be picked up and that I had a balance of $200. Her receptionist (probably the 4th I've known to work there since I've seen her) said the doctor won't come to the phone to further discuss this discrepancy. Only after I started posting bad reviews did she call to say she'd give me the frame and with a much cheaper lens for $99.99. I won't give her one more cent of my money. Don't bother with this place. Go to another place the stands behind the products they sell and that hold some degree of professionalism. Her frame selection is awful too, so don't waste your time. I should have ran out of there the minute I walked in. It never felt right and now I know why. Whatever you do, get it in writing because the people there keep switching and Shah won't keep her word.

Have you ever wondered why the protective coating on your prescription glasses will start to crack,…read morelook scratched, or fade in certain areas? I brought this problem to two different eye doctors, who all swore that it's some defect with the lens and that the lens I buy from THEM wouldn't do it. Yeah right... So when I walked into More Eyecare and mentioned this problem, Irving had an answer for me right away.* The customer service here was above and beyond amazing. Irving was the one who walked me around and this guy is SO willing to take the time to discuss frames and lenses and anything else about eyes with you. He really knows his stuff and is happy to make recommendations and keep things within a certain price range. So... I walked in thinking of only ordering a pair of lenses for my current frame. I walked out having bought the lens PLUS three pairs of sunglasses.** Although I was fine with the prior shape of my lens (I have a frameless, so the shape can differ), Irving went out of his way to suggest frames that will better job of complementing my face. He even went so far as to cut a sample pair of lens for me at half prescription so that I could see how it looked. Of course, this new shape looked better, and I was thrilled with it. Once we were set on the shape, hubby and I headed to the nearby mall while Irving went to cut the real lens. They then spent almost an hour helping me adjust the fit and bend of my glasses. As for the decor - It's not a huge store, but there are plenty of chairs, and a large comfy leather sofa in the middle of the room. There are two back rooms, both with sinks and a small tray of contact lens fluid and free contact lens containers for if you need to take them out, rinse them, or anything else. When I started to use the already opened contact lens cleaning fluid (which was close to empty), Irving said I didn't need to use that one and then he gave me a new unopened box of contact cleaning fluid that I could use there and then take home. The store has been quite busy on the weekends that I've been there, but no customer service is ever sacrificed. Chung, who is the owner of the store also works there and he's a bit more quiet and doesn't talk as much, but he knows his stuff just as well. This place is not open on Sundays, but there is another More Eyecare in Ridgewood*** that is open on Sundays. I've seen lots of people just walk in and ask to have some small aspect of their glasses/sunglasses fixed. I don't believe that each pair was bought from this store, but it doesn't matter to Irving and Chung. They are happy to help and are great at building a relationship with their customers and any potential customers that walk into the store. Lastly - Irving sold me on this new type of protective coating for my glasses that is dust and fingerprint resistant. I was hesitant because it costs about $75 more, but it was SO worth it! less cleaning, less smudges, I can touch my lens w/ my finger and not get prints. AMAZING. Also, if you have some discounts with your insurance, the price difference drops a bit too. 2 year warranty on the coating so if anything happens**** I can just bring it back to More Eyecare and they'll make me a new pair of lens. With this kind of customer service, I don't doubt that the procedure will be a breeze, should it be necessary. Lastly - depending on what you get and how many things you buy, there may be some room for negotiation on some of the prices. Not guaranteeing anything, but, yeah... you should definitely visit this store. ------------------------------------------------- * You'll have to visit his store to get the answer***** ** In my defense, one of the pairs of sunglasses was for my husband, and the other was a specialized clip-on for my prescription glasses. *** I think it's Ridgewood NJ ... Google Maps says the place exists, so that's good. **** See ***** below for the possible things that could "happen" to cause problems with the coating on the lens. ***** Just kidding - the reason the coating cracks or scratches is because you can't run the glasses under hot water to wash them. It must always be cold and must be cleaned w/ a nice paper towel thingy. Don't use the soft cloths they give you with your glasses for dust. Only use those for finger prints or smudges because the dust will collect in the cloth and cause scratching the next time it's used.

Review of Dr. Charles Reing , Presbyopia correction function…read moreof intraocular lens Wrong lens implant, and a very poor follow up of presbyopia-correcting intraocular lenses (IOLs) that can restore a full range of vision without eyeglasses. "I've done thousands of them" is what I bought into; for thousands of nonrefundable dollars per eye. Wrong lenses were put in after a 5 plus hour wait on a hospital operating table. How does this happen? The Doctors ability to perform this operation and to identify the wrong lenses immediately were his responsibility. The circumstances were poor at best and the results a disaster. The follow up visit was equally poor. He was less than professional. He told me the office was very busy with multiple competing demands, and a personal family loss distracted him during my consultation. So, he overlooked the fact that I now have to wear glasses fulltime for the rest of my life. At the cost of thousands of dollars.

I left one ophthalmologist to go to this office. Wow! What a difference! The staff is so friendly…read moreand welcoming and Dr Reing is thorough, kind, polite and he listens! I'm very confident that my eye problems will be addressed.

I love going here. Dr. Zabarko is amazing. She is always friendly, caring and ready to answer…read morewhatever questions you may have. The staff is super friendly and knowledgeable. I was so impressed after a few years of going that I brought my daughter and she loves this place as well. I highly recommend Dr. Zabarko.

The staff is very friendly and welcoming. Got to my appointment early and they got me right in and…read moretaken care of. Doctor was very thorough and explained everything. Also receptive to questions and concerns. Made my visit very easy and comfortable.

I called 20/20 eyecare on a Friday wondering if I was going to be able to make a Saturday…read moreappointment for my kids because the chain vision centers were already full. Surprisingly they made time not only my kids, they also made time to see my wife as well. Doctor Oncul was The most patient eye doctor I've ever seen deal with children. She was so kind, and made sure she explained everything to me and my children and spent an adequate amount of time with us. Not once did I feel rushed or pushy sales from anyone like I have felt at those chain eye doctor locations. I would recommend Dr. Oncul to anyone.

Dr. Oncul is the greatest! Honest and practical. I was taken in for my appointment on time. She was…read morevery thorough. I ordered contacts and they were available for pick up in less than a week. She is very accommodating! Made sure I was 100% comfortable. I've referred my cousin there and he loves her as well! My mom plans on switching eye doctors too. I'd refer everyone to her! The location has parking in the back which is great. Very clean place. Good selection of glasses too.

I can't say enough about Dr. Craft . A true professional in the industry . I have been a patient…read morefor nearly 25 years. He remains current-updated test equipment and continually learning new technology in eye care. I trust my vision and my family in his hands

From the owner: At Elmwood Eyecare, we care about your vision. Whether you need a contact prescription, new glasses…read moreor medical eye treatment we can help you. We are able to prescribe both oral and topical medications. We never cut corners and always do our best for you and your vision. Dr. Arnold D. Craft is here to make sure our patients have a comfortable and rewarding experience in our office. Dr.Craft and his staff are committed to answering any questions you may have about our facility, insurances and services. Elmwood Eyecare has been serving the community for over 20 years. Dr.Craft and his staff have built a trusted reputation based on experience, expertise, and quality care.