Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

This is an edit to a prior review that I'd written based on my having sent an inquiry e-mail and a…read morevoice mail a couple of days later, and never having received a response to either of them. I waited to write the review since the COVID-19 pandemic was in full force at the time of my initial query. While I was very disappointed to have not received any responses to my initial inquiries, I was VERY impressed to have received a personal response on Yelp within minutes of my posting my original review, apologizing for my not having received any responses, and asking for supplemental information so that they could investigate and try to find a root cause. They checked their systems and couldn't find my contact attempts. Their demonstrated concern for potential customers was very evident, as was their professionalism in taking the time to write a thorough and thoughtful response as well as their desire to find and fix the root cause. I'm not sure when or if I'll be in the market for a mortgage broker service again, but if I am, I'll definitely give Green Mortgage Northwest a shot before I contact anybody else based on their excellent response.

David does a amazing job counseling his borrowers through the whole process…read more He has closed many loans with me over the years and I find him to give great attention to detail and he is great with his communication. If you are looking for someone to help you buy a home or looking to refinance I highly recommend David Steinbrugge.

David Steinbrugge is a one-of-a-kind professional, with decades of experience in mortgage lending…read more Having worked with him, as an appraiser, since the 1990's, I know he honestly delivers his financial products with the utmost fiduciary care, and personal service.

I recently had the opportunity to work with Jodi on a refinance. While I couldn't get the outcome…read moreI wanted it was NOT on Jodi, it was on me. Jodi's expertise and advice were invaluable in pointing me in the right direction Putting you trust in Jodi to look out for your best interest is the smart move to make.

Thanks to Jodi and team for leading me through this process! So many hoops to jump through all the…read moreway to closing, but she was a calming voice through the stressful times. Belay Mortgage Group works with many lenders to find the best deal for our situation. I know Jodi would do the same for any of her clients! Jodi works hard and is very easy to reach! If you're wondering if you could qualify for a home loan or refinance, I would recommend contacting Belay. She'll get you a pre-qualification letter to get started and then guide you through step-by-step! Good Luck!

Chris is simply the best! He helped us tremendously through our home buying process. He was very…read morecommunicative and responsive to all of our emails, texts, and phone calls. And he was always happy to answer any questions thoughtfully and thoroughly and to share trustworthy advice when necessary. Most of all, he is so friendly, trustworthy and kind. Their team use a portal that makes it easy to submit documentation and track our status. From the pre-approval to the closing, he made sure the process was timely and smooth. Highly recommend!

The next time I refinance or buy a new home, I will certainly be using NW Capital Mortgage. I have…read moreworked with Chris and his team two other times prior and every experience has been exactly what I would expect from a mortgage company. He is very transparent with all the lending options and explained all the details, the pros and cons, without me having to pull it out of him. Chris worked very hard for me and was easy to contact every time. You will be happy with how smooth the process can go with this team!

Had a really great experience working with Tu & his team on a home purchase earlier this year. My…read morehusband and I were not sure that we would still be able to qualify after he needed to change jobs in the middle of our approval process, but we were able to make it possible with Tu's guidance and expertise. Melody & the rest of the team were highly professional, patient and helpful throughout the process as well. Highly recommend!

liz and tu y'all are the best…read more smoothest transaction of all i have ever done this is my 6th purchase in 14 years and at least 6 refinance transactions thank you zink

When we bought our first home, we trusted our realtor with her recommendation of Chelsea. At the…read moretime, we obviously had no clue how a mortgage company could make something so complicated feel almost simple. After just closing on our second home, there's no doubt we'll continue to be repeat customers. Chelsea gave us her honest opinions and explained the details we didn't understand so we could be confident with our final decisions. She and Katie went above and beyond to smooth out the rough edges during the process.

Chelsea and team made a potentially stressful and overly-complex process as painless and as…read morestreamlined as possible! She helped with the purchase of our first home, and we went back to her to refinance ten years later. We have nothing but good things to say about Chelsea and her experienced team!

Brent and The Palmer Team at Homebridge were a highlight of the buying process for me as a…read morefirst-time home buyer. People always talk about how buying your first home is one of the most exciting, yet stressful, experiences of your life up to that point. Due to the weight of going through that process, having a team that has your back any time, any day, is HUGE for making the process easier. When I reached out to Brent and Nicole initially, I wasn't even sure if now was the right time. But they immediately got information in my hands that made me confident to move forward, and I'm so grateful for them in helping me and my wife get into our first home. I would give bonus stars if I could, they are all so great! Look no further, this team's service is as good as it gets!

Brent and his team were superb professionals and their expertise was extremely helpful! I highly…read morerecommend!

Shane and his team were very supportive during the entire process of buying a house. It was a rough…read moremarket to buy in, but he was helpful, answered questions and followed up throughout the entire process. Closing was a breeze and we would use them again for our title means.

have known Shane for years through his many different company experiences. by far the very best…read moreMortgage Broker to know and work with. His ethics and experience and beyond others. Thank you Shane

83 year old retire teacher was defrauded of $18,000 online because of On Point's lax security…read moreprocedures. We had to discover it by ourselves, and we never notified that there was a problem. The hacker was able to change the security phone numbers

I am a long time Onpoint customer and am generally satisfied customer. However I have had…read moredifficulties only at the Happy Valley branch. Today I needed to get information to complete a retirement document for my girlfriend. I needed to verify which number on a check was the routing number and which one was the account number. The worker i approached was rude and said if I wasn't on her account she couldn't help me. Excuse me this is general information. She could have showed me with my account. She just decided and made no effort to understand my need. I went a head and googled it. Easy Peasy. I am use to getting help from Sandy or Milwaukie. Understand I needed general information. I already had a check and was holding onto a number of documents. I was clearly upset. If an employee has made somebody frustrated they could check with another employee or figure out a work around. I won't go back into Happy Valley branch of Onpoint. Two other experiences with rude staff.