I was very satisfied with my overall. There were some hiccups at first but in the end, everything…read morewent very smooth. Upon arrival to the hotel, we ended up finding out that two of the coaches rooms were not ready, coaches rooms were apart and we had some parents near our room despite the head coach calling in advance to make the change. Despite waiting, we were able to get into our rooms, the rooms had our names customized on the TV which I thought was very thoughtful and they ensure to have makeup remover wipes for the girls. The rooms were nicely made and very comfortable. We coordinated with the front to let them know a mass of our girls would be down for breakfast between 7-730 am and my girls let me know they were so so happy with breakfast. Overall the staff was so kind and friendly to everyone despite the little hiccup. We for sure will be returning next year for state again.

I stay here for when I come in town for work. I must say I love this hotel, never have I had an…read moreissue. The staff is super friendly. Angel at the front desk is very helpful and nice. Breakfast is good, rooms are clean, pool are is nice. I've never heard any noise from traffic at this hotel, it's a little off the road. There's also a nice area to walk around the hotel and restaurants across the street. If you need to stay near the airport, stay here.

An outdoorsy camping lodge feel with access to all the local amenities like Red Lobster, Vooodoo…read moreDonuts and Ross Dept store. This lodge has it all. Comfy beds, spacious gorgeous river rock/slate type showers, well stocked keurig coffee machine, flat screen tv and very spacious room with king size bed. Easy check in at front desk. There's also complimentary coffee, tea and hot chocolate the front staff make by request. This is a very large gorgeous lodge with built in logs and granite/volcanic rocks throughout their property. You feel like you're in the middle of the woods in a log cabin, but you're not (lol). One of the best features is the serenade of birds over the speakers throughout the day. Tranquility is the word that comes to mind when you stay here. There was a very large group of homeschoolers for some type of retreat but they were all very well mannered and not rowdy at all in comparison to other experiences we have had with large kid groups staying in the same hotel as us. Would've been nice if there were more healthy options in their small store and the prices were hefty. We saw the prices and did not purchase. Absolutely appreciated the free water station. Overall this was a very nice comfy stay for us. Would definitely stay here again and recommend to all. The price of the rooms were super comparable and worth the cost.

Our suit with balcony was so dirty. There was dirty underwear (thongs) hanging out of the couch…read more... Omg!!! Tossed into the corner (pictured). Staff was apologetic and said they would switch our room if they could. They said they'd message the manager and now three nights later no manager even called to apologize. And someone came and cleaned and disposed of the undies- to me that's not good enough. The room still feels dirty. Old painted wall paper peeling off the walls, mold in shower ceiling, sticky bathroom floors (I wore shoes the whole time). Sticky feeling carpet. It's our last night here and I can't wait to leave. Surprisingly the bed seems very clean and not the most uncomfortable. I will never let anyone else ever book the hotel I'm staying in. I'm tired and don't know what else to say. Ugggh.

SCW and I stayed at Homewood Suites Vancouver-Portland towards the end of a wine tasting trip. The…read morehotel is a convenient location for early morning flights out of Portland. We were greeted nicely when we arrived, however our room was not ready for check in. Apparently they were having a bit of remodeling going on in the hotel. Once we got our room a quick look around certainly made the place look tired and neglected. Clearly ours was a room that had not been renovated yet. Tears in the curtains, dings on just about every wall in the room, a pretty dirty looking sofa and small holes in the walls in the bathroom. Look at the photos. The bed was ok, and the pillows were decent. I'd say the best part of this Homewood Suites is the location. Only a few blocks away you can walk for miles along the river with great views of Portland. I'd definitely consider staying elsewhere, however with the remodeling it may be better than when we stayed.

There are two Homewood Suites in Washington State that are our "go to" places for a weekend away…read more One is the Homewood Suites in Richland. The other is this particular property. The property was going through a full remodel the last time we stayed. Our room had not been one of the remodeled rooms, having a fireplace, a dining table, and seating that was comfortable. A member of the team who dined with us was easily accommodated at the table. When we arrived we were a bit disappointed. We were scheduled for a 4:00 PM arrival and check in. We stopped for dinner first, arriving at about 5:00 PM and our room was not ready. We went back to our car and waited until about 5:25 when we were notified our room was ready. We were expecting the same comfortable feeling as our last visit. The room was now very modern, almost cold feeling. Don't get me wrong, the room was comfortable except a high back chair was no longer in the room, a modern "L" shaped sofa bed with a low back was in the living room. The room lacked any of the character we have come to expect. I commented to staff whom I met on our last stay, and they privately agreed. There was no longer a table in the suite. Instead there was a "waterfall" bar height "table." The suite was as shown in the photos with the fireplace having been removed during the remodel. The breakfast buffet was above average with different offerings every morning to go along with the eggs. The breakfast area still had the lodge feeling that we have come to expect. It was clean and very comfortable. Coffee was strong and hot, so I was happy. The property was well maintained, except the garbage outside of our room was not emptied in the four days/three nights we were there. The room did not meet our expectations as they were based on our last stay. Things change, I understand that. Had the room been ready on time and the garbage been emptied from immediately outside of our room this would have been a much better review.

I had an overnight stay at Hilton Vancouver WA for work, and this location was extremely…read moreaccommodating and perfect in every way. The staff at this location were all very courteous, and welcoming. This is one of the first Hilton locations I've visited that makes sure HH members are acknowledged in a memorable way, there was a spin the wheel for HH member's offering a chance to win additional points and/or free parking (I won free parking, very much appreciated!) The room was spacious, clean, quiet, comfortable, and modernized. The onsite parking was very well secured no matter how late your arrival could be the staff go over and beyond to ensure guests and staff enter the garage. The onsite restaurant Gray's offered a good mix of breakfast items for all dietary preferences. The conference rooms are spacious, and sound proof as there were meetings being held in the rooms next to ours and there were no disturbances. This Hilton location rates high for excellent customer service, cleanliness, and hospitality. I quickly suggested all of our team meetings be held here, and will add to my list if I ever need a place to stay with my family; I highly recommend!

I learned an unfortunate lesson on this trip: never check in through the Hilton app if you're…read morearriving by air. If your flight gets hit with a ground stop, the hotel's position is essentially that you're already checked in -- even if you're several states away with no physical way to arrive. When I explained the situation, the conversation quickly turned into me asking to simply be checked out and accept a one-night penalty. I was more than willing to cover that, but I wasn't willing to pay for the entire stay when travel disruptions were completely out of my control. What was most disappointing was the lack of flexibility or guidance. No alternatives were offered, and there didn't seem to be much concern for the realities of air travel. For a property that presumably serves many business travelers, the response felt far from traveler-friendly. Based on this experience, I won't be booking this location again and would recommend choosing a property that better understands the unpredictability of airline travel.

Gorgeous modern hotel sitting on Vancouver's refurbished waterfront on the banks of Columbia River…read more Lobby is chic, sleek in design. It is spacious, with an inviting bar in the center. Public patio spaces outside have beautiful landscaping, both on the 4th floor and street level. There's indoor parking built into the hotel. Price is $35/night. The room we had is a king size room. Decor is simple, yet tasteful. We had a room facing the river on the top floor. The bed is comfortable and clean. The bathroom is updated with a walk in shower. The room was a comfortable with easily controlled with the thermostat. Water pressure in the showers was not as strong, but it's fine. Check in was quick, efficient and friendly. Jennifer, the front desk agent was very welcoming and super friendly. We have 3 nights here and we're excited. Great to walk along the waterfront in the morning and early evening. There's free coffee in the lobby.

Stopped in for drinks. Band was playing (a little too loudly) in the bar. We only had drinks, no…read morefood. Drinks were ok, could have been stronger. Service was good-timely but not overbearing. It is situated at one end of waterfront-easily accessible by walking along the water.

Excellent customer service from valet to front desk to bell staff. Clean, modern, minimalist room…read more Nespresso machine in the room. Ear plugs and a white noise machine provided for inevitable planes, trains, and automobiles sounds from outside. Beautiful view of the river. You can stream from your phone to the tv. Comfortable bed. Water pressure in shower could be better, but rainfall shower head and handheld are provided. Uniquely scented shampoo/soap/conditioner/lotion. Seating is a bit limited, a loveseat would be a nice touch. But overall a nice stay, especially combined with dinner at ElGaucho.

A newish hotel located in the riverwalk in bustling downtown Vancouver (it's nice to say that…read moreunironically). High points: service is very good, from curbside to check-in to front desk. Very attentive check in and valet service. Room is very clean, if somewhat minimalist. Beds are very comfortable. Bathroom is very modern and high spec. Staff are very upbeat and friendly. Low points: While the hotel is quiet (at least on a Monday), this is a very very noisy location. It's in a major airport flight path, with frequent flyovers. Street traffic is noisy, even on the eighth floor. There's a busy railroad line nearby. It sounds like we're in a factory. Room is very minimal. I was counting on a fridge for my medication, no such luck. No table or chairs to sit at. Lots of expensive add on charges. Valet parking is $65. There are unadvertised service fees. I'm unlikely to get out of here for under $450/night. I was certain that I'd booked a river view room, but we're on the other side of the hotel, so an excellent view of the roof of the nearby apartment building. Even the air conditioning is very loud, even on its lowest setting.

Residence Inns have become our default Marriott spot when traveling. There's spacious, a little bit…read morenicer than some of the other options within the chain, and generally give us more room to spread out. Rapidly getting to the time when we are going to need two hotel rooms, but not yet! The spot was when we checked out when we were in town for a baseball tournament. It's located down appeared to be one of the main highway type street and is near plenty of shopping, dining and other pleasantries. It was about 15 minutes from the fields, which were located on the east side of town. The room was spacious. The pool area was nice and something that the kids very much enjoyed. They had a good workout room, and the breakfast in the morning was quite nice. Folks at the front desk were very helpful and made the check-in and checkout experience very easy. All in all, there wasn't much else that they could've done to make this better. It's a nice property in a nice area, and they were very responsive to all of our needs. Well done!

We stayed here twice within a week during a recent road trip. We had been here before. This hotel…read moreis located off of busy Mills Plains Blvd. Yet, it was far away enough from the street that I didn't hear any traffic at night. Though Residence Inn's are for long term stays, we like staying one night because the rooms are bigger and have a full kitchen. Check in was different both times. On my first visit, the front desk clerk didn't say much. They did their job. No small talk. During the second visit, the front desk clerk was more talkative, and did his job. Both times we were given a nice room. The rooms here are your normal Residence Inn rooms with kitchen, bedroom and a living area. Bathroom is standard with shampoo, conditioner, soap and lotion from North 39 degrees. The bed was comfortable enough to give me a good nights sleep to drive 400 miles the next day. The gym is adequate with treadmills, ellipticals and weights. It was enough to give me a good workout. It's a good hotel. For some reason, my wife likes it. We probably will be back.

Stayed here for 1 night for business. It is an older hotel that feels like it's starting to show…read moreit's age. Pros: Free parking Reliable WIFI Free coffee/hot water offered in dining area 24/7 Cons: The toilet flush was very weak and would clog easily No movie channels on TV Gym is small and smells dirty Only one, slow elevator. And it makes a loud dinging sound on each stop, so if you are in a room near the elevator, you can hear it from your room Overall hotel feel is old and could use a renovation. Breakfast was free but food did not taste particularly good. Bananas were unripened too (too green to even eat)

Quality/Quantity - Good size, clean rooms, fridge and…read moremicrowave in the room. So nice to have a warm complimentary breakfast. If you visit, you HAVE to try the sausage gravy (& biscuits)!!! Free coffee and tea, I think 24 hours. But at the end of the night, they ran out of hot water. We told one of the receptionists that the hot water was empty and she told us she was going to refill it. Atmosphere - Free wifi. Plenty of parking, easy in and out from the freeway. Indoor pool, hot tub. Small Gym. Small business center. Free DVD library, lounge area. Vending machine only on first floor, other floors were empty Coin laundry. FYI - we already told the front desk, but the branch outside our window kept getting blown and hitting our window; this might be a future safety issue. Service - Excellent, the hot breakfast is what took this over the top. The employee in the breakfast room is such a hard worker, please give her a raise!! Price - I think approximately $120 a night. Owner Comment - Congrats on your success since 1991. Holiday Inn, the parent company, has been around since 1952. We had such a good experience (again) with your brand that you might be our go to stay in the future.

We thought this was good, we stayed in the 2-bedroom room and it was quiet and enough that 4 people…read moredidn't feel overly crowded. The pool was packed and a little cloudy which always gives you pause and my daughter found and earring on the bottom. But breakfast was decent and the stay pleasant, solid overall.

Just got off the phone from this property as needed to make a request for my upcoming reservation…read more Naomi, answered the phone and assisted me. This young lady is fantastic. Very pleasant, very helpful and I look forward to meeting her face to face next week.

Connor is an amazing hospitality representative. Goes above & beyond expectations when given a…read morepersonal issue, he resolved it expertly

Absolutely horrible from the moment we arrived. First room they gave us was filled with paint fumes…read moreand dust no screen to open the window and get any air so we asked to switch rooms. We switched rooms that room also smelled like slight paint fumes and when you open the window it did have a screen, but you could see and smell dust and they had tools everywhere outside the window and we were there while we were doing some remodeling in our basement so we left our house to get away from the dust and the paint fumes. We got two rooms. They were both the same and a complete nightmare. Dirty, no toilet paper, shower door wouldn't close all the way so water spraying everywhere, the smell in the building was bad. When we booked we paid for the breakfast and when they check you in for the breakfast, they ask your room number. She said it wasn't paid and that they would be charging us $14 and we said no we paid for it and she didn't believe us. She treated us very rudely. Then the breakfast was cold and I still don't know if they're gonna charge us as we just left there so we paid for two nights two different rooms and everything from paint fumes and loud noises and drilling at 9 AM on a Sunday morning to people screaming and arguing in the hallways at 4:10 AM, and then no necessities available like toilet paper in the room towels. When we went and asked for towels they had the guy from outside that was smoking, go in and grab them and hand them to us. He did not wash his hands or anything. It was just the worst place we have been. We usually stay at the Marriott, but they were full as we needed two room rooms for the family while the basement was being aired out. When you stay somewhere that says Hilton, you expect a lot more. This was more of a motel six experience not what we paid for. I would highly recommend finding a different hotel to go to. Really really bad. They say that they give you cookies we were never offered any warm cookies like they advertise. They have two bottles of water in the room which they charge you for. The refrigerator didn't keep our items cold, which we ordered stuff to put in there for the two days, we were all there, there was nowhere to park. They're doing renovations, but they should really close off the rooms on the floors that they're doing because there is dust and smells everywhere from chemicals and it has made me sick. If you look at some of the reviews from a year ago, they showed all the remodeling that was being done and there is nothing different a year from a year ago. It's absolutely amazing that this is a Hilton hotel.