I called and spoke with Lindsay earlier in the week. I had only been on the Honda side once before…read moreto chat with someone about the super quiet generators, as I'm a Yamaha motorbike & scooter owner, I have a person at Parts on the other side I usually call. ;-) Lindsay was super helpful... she had to run upstairs to the mezannine to check something for me, and offered to put it aside with my name on it. When I arrived at the shop, they have sanitizer inside the door, arrows on the floor (although some folks are just too self-absorbed to bother - yes I'm talking to you lady on the cell phone who wouldn't move out of my way so I could pass safely) Parts counter has a plexiglass shield, and when I got to the front of the line - it was LINDSAY who helped me! What a coincidence! My item was waiting for me, and she sanitized the PIN pad very well so I could use my card. Transaction and indoor time was in & out in under 8 minutes. Worth the drive. Needless to say, the two times I've dealt with the Honda side were good in the past year. Could they do anything better? For me, no. That's why the 5 stars.

Anson was such an amazing help. What an awesome sales professional. Riverside is lucky to have you…read more Thank you.

Service is second to none!! Everyone is friendly and helpful. Will not hesitate to return. Highly…read morerecommended!!

The staff have to be one of the best, they take a big interest in what you ride, "parts" if they…read moredon't have it they waste no time getting it for you, there advice on repairs have always been spot on

Excellent experience with Psycho Cycle Salvage. I brought my 1998 TL1000R in for an out-of-province…read moreinspection after having trouble finding a shop that could get me in anytime soon. They fit me in within two days during the busiest part of motorcycle season. They found my headlights weren't working, which turned out to be a connector I had forgotten to plug in while reassembling the bike. Instead of charging me a full hour of labor, they only charged for the actual time it took to find and fix the problem. Honest pricing, great service, and a team that clearly cares about their customers. It's hard to find mechanics you can truly trust, but these guys have earned my business. I'll definitely be bringing my motorcycles back here in the future.

This shop is very professional. I just had a twenty-year-old 750 cc Honda v-twin bike inspected and…read moretuned up and fitted with new tires and a second-hand exhaust. I got an out-of-province inspection done also. This is the second bike have taken there for an out-of-province. They have a lot of experience and can save you time and money.

Just bought a new motorcycle from these guys and its been a great experience. Right from the start…read morethey helped me get everything sorted out and ready. I find them a great company to deal with and the people working there are great too. I look forward to dealing with them more in the future. Keep up the good work. Thanks again.

Best place around Edmonton to get a motor cycle tire replaced, they have always done same day…read moreservice, every where else if you don't buy the tire from them it takes up to two weeks to get replaced, these guys are awesome, i will definitely be back

I first contacted Echo Cycle two years ago when I was looking at buying my 2012 Vulcan Classic LT…read more I wanted to find out if I was paying a fair price. Spoke to Brad, who was very knowledgeable about the brand and assured me I was getting a good deal on it, and then invited me down to talk to him if I had any questions or if I wanted to check out a new one. After I bought it, I brought it to Echo to have it checked out and serviced. All of the staff were friendly and knowledgeable and the service department got me in and out in no time and the level of service was excellent. Have been back for all my service requirements and the level never faltered. Sad to see the owners are retiring and the store is changing. Will still be back for service.

Well I just love when I walk in and you can see I don't know what I'm looking for or I don't know…read morewhere it is And all the employees are standing around chatting with other employees looking my way briefly but not one of them asking if I need help Well that was an easy choice of turning around and walking out the door Make your way to riverside in St. Albert I was blown away by the service! They got my Money for a new dirtbike

Alberta Cycle saved my bacon! I was on my return trip from Alaska back to Virginia and my Himalayan…read more450 chain was completely toast at 9500 miles (15K km). Kevin and the guys went above and beyond by pulling chain and sprockets off their demo bike to make sure I got home safely. Sorry to anybody who missed out on a demo ride on my account! Apparently, Royal Enfield parts are hard to come by in Canada these days due to issues with customs. In any case, these guys were awesome to deal with and definitely worth a visit!

Charged me $170 to put new motorcycle tires on my rims, which I had also bought from them. needed…read morenew tires to pass out of province inspection. a couple of days later I picked up my wheels, put them back on my bike and I trailered it to the other side of the city. inspection place calls me and tells me my front tire was installed backwards and needs to be corrected before the bike would pass inspection. They offered to do it for $45, and instead of going 45 minutes across the city 3 times to grab my wheel to bring back to Alberta cycle and then return it, I thought it was the reasonable thing to do. Now, I go into Alberta cycle to explain the situation hoping to get my $45 refunded and was told "no. You should have brought the tire back for us to do it here." I had the paperwork from the OOP inspection to prove it and also the receipts from when they put my tires on the same week. Not fair that they expected me to waste 2 hours of my time for their mistake.

A great experience! - friendly staff throughout the store and the service staff were helpful and…read moreaccommodating with some extra work that needed to be done but wasn't in the original booking. Knowledgeable service staff! I feel confident in the work performed every time I go there. A positive experience every time - no matter which department you deal with - sales, motorclothes, parts or service.

Great staff, helpful and friendly. Well organized and stocked. Ordering parts usually come in…read morequickly

Stay away from these guys.. I asked why the Ad says Approved when the Bank says no and I am not…read moreable to get approved? The person looking after the messenger account came back...Einstein said , Stupidity is doing the same thing over & over ,& expecting a different result ....call me ,lets see wat we can do different Dewey 780-222-7530 I took this too imply I am Stupid... This is absolutely... Ridiculous... I will be pursuing this and spreading the word around...

stay away they waste your time running around to find a bank to get your approved. they are a…read moremiddle man , not an actual bank or credit union

Was out for a ride and somehow the piece that the chain sits on got bent. Pedals wouldn't work, but…read morethe place was right by and so I walked it over, they fixed it on the spot for me. Great customer service and even opened the door for me on my way out

Haven't bought a bike here but loving my brand new hot coral pink kitty Kat helmet!!! They even…read morehad a matching bell!!! Like any boutique specialty store, the prices are high n the higher end here but the selection is outstanding and we always receive great service! They also provide complimentary bike check-ins during the St. Albert Farmers' Market. Last year they cut off an old lock for us free of charge. Two thumbs up!