This is a specific call-out to Abdula at Mud Sweat and Gears. He went over and above to help me…read morefigure out if I could add aero-bars to my e-bike. I I ride long distances on this bike and my hands get numb after a while and so wanted to add these aero-bars. The bars I bought last year from United Cycle wouldn't stay on though since the handle bar is not a uniform width. Abdula explored multiple options including new handlebars and ultimately discovered that there were ways to reconfigure the ones I had to make them work. He spent many hours messing around and researching options. In the end he figured it out and charged me only for the time to install them (as well as a gear fix that needed doing). Amazing service. Thank you.

I've ordered 3 bikes and much gear online over the past few months and service has been excellent…read more Competitive pricing and quick turnaround keeps me coming back!

i thought every one was very friendly and helpful. i placed a deposit on one bicycle but after…read moretalking to the owner bought another bicycle. i am extremely happy with my purchase. During the first year, you can bring in the bicycle for free if you are having problems with it. The bicycle mechanics fixed up a 25 year old bicycle for me to make it like new. Some of the bicycles are pricey but you have to pay for quality.

Purchase a new bike from revolution cycle and when I took it home the gears were not changing…read moreproperly and the disc brake pads were rubbing and making noises, so I made the adjustments myself. The sales person said it was all checked out by their technicians. Furthermore, I found the manager of the store to be arrogant from the store in St. Alberta base on his attitude. This bike store is suppose to specialize in bikes, but receiving it with flaws after they told me that is check by their technicians is unacceptable. If they cannot address simple matters than what more can they do. I would suggest going to MEC for your future bike purchase.

Quite possibly one of the worst stores to deal with after you buy your bike from them. My…read moreexperience was basically that I don't exsist when coming in after my bikes purchase. Please read the whole experience for a twist at the end. I went in last summer (2025) after visiting a few bike stores to pick a new bike to be able to qualify for events around my city. This store won me over by offering a $2150.00 bike on sale for $1700. It was perfect for me at the time as I was planning to up grade the bike to a professional spec as I figured out what needed to be changed on it to fit my riding style. I was a professional mountain biker for 6 years and know what I need to do to customize a bike to work best for me. The very first thing I wanted to change were the tires. I was having issues slipping going up hill so I found grip that helped specifically with that. I called them up for the up grade and they responded with the tires are to expensive, they didn't tell me the price of them, they were just to expensive. Im guessing because I picked a brand outside their carried brand names, they just said no because I gave them my contacts information to get the tires and they made an excuse about not being able to buy them from another store. My contact had them for a very good price and if I bought them they'd put them on. Sooo like, its to expensive for them, cant buy itbfrom another store if they're affordable. I still wonder to this day if there is anything I could've done or said to get them to order these tires. Although I wanted this grip change, there was an urgency to this order as the factory valve kept on leaking. This is an issue I brought up with them, I had mentioned the leak sealant came in clutch and they never brought it up again. They actually changed the subject. Next I wanted the handle bars customized, I'm not racing over super technical terrain where an extra 2 or 3 inches of width would be beneficial to control the bike, I want to be as small and compact as possible to be able to pass people in gaps on single trails. They said they didn't recommend this change, almost as if they are clueless about this style of racing and basically flat out refused the modification. Most recently, I wanted to order a new front chain crank. Im a 6'3", 220 LBS guy. That means I have a lot of weight to push down on my pedal which allows me to be very aggressive in my pushes on a bike. I brought my bike to the store to ask about this. Now, this may just be me, but I would think ìf someone took the time and effort to bring the bike into the store. Working out a solution to the reason they are there would be a priority. There are tons of solutions I. Would've entertained as I have a small issue with the drive train (that when i brought up was told it would work it self out) but yet again, the part i need is un available and nothing they can do about it. I mean, im not quite sure why this store exists. The staff doesnt know how to set up a bike professionally. Their source for parts are non exsistant. The shop doesnt want to do any work according to the few times I've dealt with the salesman's. The only good reviews I could find on this store are parents bringing their kids bikes in for repairs. Which leads me to think thisbstore as a whole is equivalent to my next door neighbors dad with a tool box. After all the above was said and done, and as being a 43 year old that is retired. My disposable income allows me to make very rash decisions about what I want to accomplish financially. The issues I have been having with this bike and the store I bought it from made me so frustrated I marked the bike as sold on bike index and then left it in the park behind my house for someone to steal it and get it off my hands. I am now on a new brand of bike dealing with a store that can get parts and wants the work. I can not recommend this store on this app any less than 1 star. But I have found there are so many other options in this city that are a little bit to so much better to deal with in my opinion. (I feel like I should add the fact there are many store that are much worse as well) Shop at your own risk, for all I know my experience is an anomaly. Maybe they just don't like my face or something. But if you decide to shop here, good luck.

We were appreciative of your covid rules however we would probably be more likely to make a…read morepurchase browsing online rather than being discouraged and honestly confused by the sales staff today. We went for specific shoes and were brought multiple other shoes and only one in a size close to being what we asked for - close being a weird thing in reference to asking for a shoe size. Anyways. We felt like we were begging to buy something. Is it your shops practice to not offer other sizes other options for ordering or the correct thing? I was met with the feeling "we are done here" or maybe confusion? every time I asked for help to buy something. I wanted a helmet, maybe a water bottle holder, some shit to spice my spin bike. Let me? As a business owner this would be discouraging to hear, especially with covid - but we literally have to buy elsewhere as your associate gave us zero options for a product YOU SELL. So heads up. People want to buy locally and from your business - it's not easy.

The workers are very friendly and helpful. I went in with my 2 year old son and the girl that…read morehelped us was very good with children. She knew that stickers and bells would distract him and was very patient. We were looking for an adjustable helmet and got a good one that was quite pricey. At least there is a $10 discount that you get for signing up for the email newsletter. The selection of helmets was decent but it came down to only two options that fit our needs. I could have looked online but I needed to see how it fit my sons head before buying. I'll probably be back to get my bike tuned up so I can give another review on that process.

I've had my bike in for minor repairs twice and have been very pleased. The pricing is very fair…read moreand appears there's no extra charge for e-bikes like some shops. A big shout out to Jessy who went above and beyond to fix a brake issue I was having.

Came in to look at a bike that was in stock and was ready to purchase, as I had extensively…read moreresearched the model beforehand. I was greeted by someone named Jay, and unfortunately, the interaction was very unpleasant. Nearly every question I asked about the bike was met with a snarky reply and an overall dismissive attitude. This could have been a very easy sale, but I was so turned off by the experience that I decided not to purchase from him. I can only imagine how many potential sales this store may have lost because of similar interactions. I could have had the bike today but now I will need to order from another retailer and wait. Thanks a lot Jay.

Great products, great customer service. However since I do not live where a store location is I…read morehave to ship. The couriers that Mud, Sweat & Gears use for shipping the products (Canpar, Sendle) is nothing short of terrible. My parcels have sat in locations for days and days with no updates then when an update finally comes my parcel has went passed my location 3 times taking up to 3 weeks to be delivered from Edmonton to my home in Northern Ontario. I hope one day they will switch couriers, but for now I will not be shopping with them for this reason.

Quite honestly I like shopping here. Not only are they really community minded but they have very…read morehigh quality of items for sale. I have especially liked coming here for special events and promotions in the past. Recently we purchased a child's bicycle and staff were so helpful in fitting the kid with a proper helmet and gloves along with making sure the bicycle fit properly. I have been shopping here on and off since I was a child myself and I still like it even now.

One of the best customer services I have ever received! I…read moredon't know why it took me 15 years to go to this place but I'm glad I went there. We were looking for bikes and one of my coworkers recommended this business. The place was huge, amazing, well organized with tones of products. I asked Lindsay for help and she spent about two hours with us. I tried 6 bicycles and in the middle of that, Calvin joined and the two of them helped us. Both Lindsay and Calvin were amazing! Friendly, honest and helpful! They did any possible thing to help us finding the bikes we wanted and were suitable for our skill level, heights and weight! For me customer service is the most important factor and I received one of the best customer services here! The place was well organized, the prices were good and I'll definitely go back there again for any sports needs. I highly recommend this business and Thank you Lindsay and Calvin for all the helps! :)

I love Troubadour cycles! Brahm does excellent work. Every season I have my bike tuned up. Brahm…read moreoffers different packages. So far I have only ever gotten the the baritone (basic tune up) and my bike always is running smoothly. Brahm has always made the pick up work for me and he always drops it off in a very reasonable time frame. His pricing is also a good deal. What is unique about this business is they pick up and drop off your bike for you! So convenient! I know I usually put off tuning up my bike because it is a pain getting it to the shop. Not with Troubadour! Troubadour also makes beautiful custom fenders and more!

In the past I have always dreaded having to get my bike serviced , it usually means either riding…read moreit to the shop and taking ETS home, or trying to fold my bike into the back of a hatchback and scratching and staining my upholstery. Traditional service has also consistently meant waiting up to 2 weeks just to get my ride back. I'm happy to report that Brahm at Troubadour Cycles has solved these headaches for me! He offers a mobile bicycle repair service- that means he will come pick up your bike, take it to his shop and service it, and then return it when it's done. My experience with him was first rate. He was very knowledgeable, pleasant to deal with, and did a superb repair job on my bike in a timely manner. His prices are really reasonable too, considering I didn't even have to leave my house.

It is a bicycle and soccer shop. They sell and repair bicycles. They have Soccer gear. Large…read moreinterior. Friendly helpful staff. I had a bicycle service job done. Plenty of parking. Would be nice if they had handicap doors.

brought my bike, which i bought used & which had recently developed some problems, in for their…read moreminor ($80) tune-up, and some other repairs (something to do with the pedals & the rear-wheel quick-release was broken). The bike mechanic told me it would be ~ $110; anymore, and he'd give me a call before proceeding. This was on a Tuesday, maybe an hour before they closed. He had warned me that it might take a few days to work on the bike because they had been particularly busy that weekend. Thursday, around 6pm, he gave me a call, saying that the bike needed a lot more work, and, in light of how much said work would cost, asking me if I really wanted to go thru with approx $200 work on the bike rather than buying a new one. I really respected his opinion and honesty; and after talking to me for a while, I decided to go ahead with the $200 in repairs. The bike was ready for pick-up on Saturday. It was exactly the price he said ($200) and apart from not replacing the quick-release with another quick-release, all the work done on it was excellent. Thus far, the bike has never run as well. Would definitely recommend them and will return for future service.