I recently had a dental emergency when my front tooth chipped while eating. After seeing an…read moreemergency dentist, I learned that teeth that have had root canals can become more fragile over time and are often recommended to have crowns to help prevent fractures. I was told my tooth could have chipped much worse. This office didn't perform my original root canal, but I've been a patient here for several years for routine care. I was surprised that the need for crowns on these teeth was never mentioned or discussed during my visits. The staff has always been kind, but I wish there had been more proactive communication about protecting previously treated teeth so I could have avoided an unexpected emergency. Because of this experience, I've decided to continue my dental care elsewhere.

As a long-term patient, I feel very comfortable in not only recommending O'Brian Dental but also in…read morecommending them for their community involvement. I'm glad they are in Shakopee.

Dr. Langley is a good dentist, and all but one of the crowns he did fits well. I had a decent…read moreamount of work done over 5 visits, mostly crowns/fillings, and I am happy with the results. The dental hygienist however was inexperienced and unsure of herself. She spent 30 minutes poking my gums and telling how much I need a deep cleaning (I was already planning it for the fall) and selling me on additional fluoride treatments. I know this is a business and she is pressured to make more sales, so I tried to let it go...but then the actual 'cleaning' took 10 minutes. Minimal attention to detail and stains and a quick floss. That and the receptionist who sits closest to the door needs a new job where she does not have to interact with anyone. Barista's at the Caribou across the street have less attitude. In the end the place is clean and the dentists are good. When I complained about the lack of a cleaning they said they would not charge me for the visit. Unfortunately they seem to care more about how much they can charge you than giving you good service. Scare tactics/worse case scenarios to push more and more procedures leaves me feeling distrustful. The crazy thing is I need a lot more dental work and I will be spending a lot of money at a dentist over my lifetime.

Both Drs. Langley and Smars are skilled, professional and ethical. The hygienists are experienced…read moreand professional as well. I have gone to this practice for decades and I highly recommend West Lake Dental.

It has been awhile since I have been at this clinic (we lived out of state for awhile). But when I…read morereturned, I knew why I LOVED this clinic and their staff: They are all so very kind, considerate and helpful, in addition to being very knowledgeable & efficient! They seem GENUINELY concerned about our well-being and helping us to feel better. They take such good care of us! I will ALWAYS patronize this dental clinic!

The most pleasant dentist visit of my life…read more After moving to the area, it was time to switch from the dentist office I had been going to since I was a child. This office is convenient to my home. Making an appointment was easy. The waiting room was very cozy and welcoming. I visited for a regular cleaning and it was the most comfortable visit of my life. I didn't know it was possible to not be clenched an entire visit at the dentist. I had a great conversation with both the hygienist and the dentist and appreciated that they had such fantastic bedside manner. I felt cared for and appreciated versus like I was going to be scolded at the dentist which made this the most enjoyable experience ever.

I would drive from another state for the level of service here!…read more Dr. Heidi & her staff are great.

I recently moved to the area and was looking for a new dentist! I read a LOT of reviews and did…read moreresearch to find Heart of the City. I even changed my insurance to be able to check this place out! I absolutely was not disappointed. Plenty of parking available in the shared lot with other businesses in the building. The office is very inviting, clean, and organized. The staff has been top notch throughout all of my communication and visits so far. Major shout out to Jenna, who went out of her way to welcome me, learn about my needs/anxieties, and make sure that I felt at home and safe. She even offered local recommendations since I'm newer to the area. My favorite part of the visit was that they offered a menu of items to make me feel more comfortable in the chair! I chose a stress ball for this visit, but might choose additional items on future cleanings! Why not make it feel like a spa visit? HUGE shout-out to my hygienist, Eriel!! She was probably one of the best hygienists I've ever had. She was non-judgemental, sweet, kind, explanatory, and made sure I was doing well and comfortable throughout the visit. We had great conversation, and I felt like she had genuine interest in making sure I was in a good spot. I'd highly recommend her! Dr. Heidi Smith, was also very friendly and helpful during my exam! Lastly, I think they did an amazing job of being upfront and honest about cost throughout my visit. Anything not covered by insurance was very clearly articulated and I felt like I had full control of whether or not I said yes or no to the options. This is huge, because no one likes to be surprised with a massive bill at the end of your routine service. I can't wait to keep coming back to Heart of the City!

I would like to recommend Cahill Dental Care. I began care with them this month. It has been quite…read moresome time since I've had dental care. I was nervous. Everyone in the office is wonderful. I was treated with respect, all of my questions were answered and they were able to complete my care in a month. Beautiful office. Quality dental care. Dr. Carrie Petrouka was my provider. I have found a great dental office.

The people who work here have some of the kindest aura and hospitality. Kids nervous? No problem,…read moreThe staff here are so wonderful with the kids! issue with an appointment or scheduling conflict? No problem, the staff will go above and beyond to try and accommodate you all why having a wonderful conversation mixed in!

I would leave less than one star if I could. The dentists here have messed up a simple dental…read morefilling 6 times. I have returned with continued problems and recieved no charge work in attempt to correct their mistake and even had the entire filling taken out and replaced because it was so badly done the first time by Dr. Johnson. Dr. Johnson has messed up 2 of my previous fillings in the past as well. He also worked on me when I indicated I was in a lot of pain and not fully numb, and I informed them of my connective tissue disease causing me to typically require more local anesthetic than people without my disease. He didn't listen to me and it hurt so badly. He was very rude and had terrible bed side manner. I tried to see other dentist there for the correction without any luck. The front desk people and the people who collect payments are also extremely rude, do not know how to politely adress patients, fact check before they speak,!and do not respect patient privacy. They have also several times assured me my insurance will cover a service and pay nothing when I am walking out the door only to recieve a bill in the mail for the same service they claimed was covered. They're predatory. They tried making me schedule a correction for filling they messed up with a new filling only so I would have to pay them instead of fixing the one tooth at no charge like they should have and refused to do so and rescheduled my appointment for the work twice on the singular tooth they messed up, because they would only do it if I paid more to have another one done at the same time. Lastly; they offer you a cookie every time you go which is extremely backwards for a dentist office, wouldn't you want your patients to avoid sugar loaded foods that harm their teeth that you're trying to fix? They're all about money they do not care about their patients.

they came through and provided good service. i'm glad they were so helpful. its a nice place to go…read moreto.

Excellent and efficient care during first regular visit since moving here. Great work by hygienist…read moreand professional dentist. Convenient location for this area

I have been coming here for around seven years I think. I took a small break as I switched…read moreinsurance and they didn't take that kind but I am very happy to be back there. I recently had a bad experience at another office that reminded me how much I enjoy this place and their professionalism as well. It's just kindness. Dr Collaizey Is really a wonderful guy. He makes you feel like he genuinely cares about your teeth and their health and how it affects you as well as your budget. Everything feels well explained and not like you're getting ripped off. I think it's pretty rare that you find a dentist that you enjoy going to and I think this would be my first review of one, but their office definitely deserves it. All around just a wonderful place to go to I think.

I've been a patient of Eagan smiles for 2 years. I had an extremely bad tooth they saw me the same…read moreday and we're able to relieve my pain and then do a crown. Dr Jacob Kettering is my dentist and I would recommend him to anybody. He is extremely personable and remembers things you've talked about prior. He is a member of the community he works in and I really respect that for professionals. The office experience is always amazing Chris and Rachel know exactly what they're doing and get things handled quickly. I also really respect that because of their great office staff we are given the pricing of everything before we'll do it and what the insurance will cover. I would recommend Eagan Smiles Dentistry to anyone and actually have.

I had a cleaning scheduled for my son and I 6 months in advanced. Had to leave work early to make…read morethe appointment, drive to pick up my son and then the dentist office which is over a 1.5 hour trip. Get there to find the doors are locked. A staff member was walking out the door and rushed to her vehicle as my son and I were just about to the door. We waited around thinking someone went on break. Finally called the number on the door and was told someone in the office canceled our appointments. I never received notification of this. Called next day to have someone tell me they no longer have later hours on the day my appointment was scheduled. They claimed to have called twice, I verified the phone number on file; I never received a call or voicemail. Only thing offered was as to schedule another appointment on a day they would be open late. Don't think I'll be back.