We adopted a rescue dog when we were visiting my parents in Greenville. The dog had some medical needs, so was brought to Rocky Creek for treatment. I can't say enough nice things about the staff here. Everyone we came into contact with along the way was very kind, from answering my millions of questions over the phone to when we arrived to pick up our baby. Our little dog had many puncture wounds on his back and was probably traumatized when he came in, but the staff treated him with kindness and compassion! I could tell as they talked about him that they knew exactly who he was, had interacted with him and truly cared. This veterinary office does a lot of work for rescues, and for that they have my utmost respect. I can't imagine seeing the things that they see every day and still remaining so pleasant and kind! The facilities are very clean, bright, and seem very well maintained. It felt "good" in there. Our bill was modest to say the least. We were really expecting to pay 3-4 times the amount we were charged for boarding and treatment of our dog. Thank you for taking such good care of our little Rally (FKA "Fluffy") until we were able to get him. We can't thank you enough :) read more

Rocky Creek Veterinary Hospital and Pet Resort - Thank you for taking such good care of our little Rally - Veterinarians Near Me - Greer, South Carolina

I would like to start by saying that my first visit with this practice went very well. Unfortunately, my second recheck appointment was a completely different experience. I strongly caution others regarding my experience with the veterinarian, Tonisia Browne. During my appointment, she repeatedly pressured me to give my dog a rabies vaccine, even after I explained multiple times that he was not due for the vaccination until August 25. When I declined the rabies vaccine at that time, she then attempted to withhold antibiotics that had been prescribed for my dog's skin issue. I found this behavior to be highly unprofessional and inappropriate. I had already submitted all of the vaccination records I had available and was waiting for the remaining 2025 records. I am fully aware of the laws and requirements regarding rabies vaccinations, and all of my pets are up to date on their vaccinations. The office manager who was present at the time stepped in, helped de-escalate the situation, and agreed to waive the $75 visit fee for that appointment. She also ensured that I received the necessary prescription for my dog. The following day, I spoke with the primary office manager. Unfortunately, she refused to formally address my concerns, declined my request for a written apology from the veterinarian and technician involved, and refused to file a formal complaint regarding the incident. Instead, I was essentially dismissed from the practice. I explained that I had no issues with the other veterinarians or technicians I had previously worked with at this office. However, I was told that because this veterinarian worked there, it would be impossible for me to avoid seeing her in the future. I found that response to be unacceptable and further demonstrated a lack of professionalism and concern for my experience as a client. Due to the way this situation was handled, I have also reported the veterinarian to the appropriate licensing board. I hope this matter is reviewed seriously, as clients should be able to trust that their concerns will be handled respectfully and professionally, especially when it involves the care of their pets. read more

Before and after I asked the groomer to not touch my dog's ears. They now look choppy. We will not be back when simple instructions regarding my dog's care are not followed. read more

Rocky Creek Veterinary Hospital and Pet Resort - After dog groomer was told to leave hair on the ears alone. She cut the hair anyways . It will now take one year to grow back naturally. - Veterinarians Near Me - Greer, South Carolina

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Honestly the worst front office staff I have ever dealt with in regards to any sort of business. Front office staff has lied to me multiple times. The front desk receptionist told me something was required by law, however when I pressed her about the lie, she then resorted to telling me it was their policy not a law. Front office staff also tried to convince me to get my dog, who was a puppy at the time, to get his baby teeth cleaned when he had no permanent teeth in. Along with that, I was one time billed for a visit without a dog ever going to the vet. Additionally, my dog has double dew claws due to their breed, and one time he had been biting it so it was irritated, and the vets suggestion was to look at getting the dew claw amputated. I sprayed a topical ointment on it not from the vet and it went away within a week and has never returned. 90% of my issues are with the front office staff which is TERRIBLE. I would recommend this vet to anyone that enjoys getting frustrated with every interaction. read more

I was very disappointed with Rocky Creek. We've spent hundreds and hundreds of dollars taking our dog there for repeated problems with yeast/ allergies. My father took him in for me the other day and asked if we had refills available for his Apoquel prescription. He didn't realize they sold him a month's supply at nearly TWICE the price we pay at Publix. When I called them they refused to do anything about it. I understand they can't take it back, but they wouldn't price match. After all the money we've spent there, I felt taken advantage of and let down. I am currently looking for a new vet. read more

Been using Rocky Creek for years both for vet items and boarding. Our dog is always excited to go to day camp here too.

I came to this vet for a specific reason because the vet promised she was going to take care of my dogs when our old vet didn't. And just 4 months later they have changed their tune and have the audacity to blame things on me accusing me of untrue things and turning their backs. Without any prior communication that they claimed they made. I have triple checked and I recieved no notification of attempt to contact me at all to try to get the truth. They don't care about the animals or their humans. They just lie to cover their butts. Its just disgraceful and unkind. Don't take your dog here for medical services. It's not worth it, just look elsewhere. I really wish this was a very different review because they were so nice in the beginning, but very sadly it was short lived. And it looks like I'm not the only one who has been treated poorly here. read more

I will not be taking my dog back here because this establishments greed killed him. We just wanted to have him groomed for the summer but they insisted on so many add ons until the price was over $300.00 with speculation we said yes because they are the professionals. He had an allergic reaction to one of the three extra shots and died in the night after his grooming. Upon finding our dear 3 year old Komondo, our call to the vet was met with no remorse, just unaccountability. I never give bad reviews, but my devastated emotional state saw this as the only thing in my power to do. We found him this morning and the pain is unbearable. Can you you believe this system just made me put one star?! read more

I recently moved to the area and read a few decent reviews of this vet office on another site. I'm so glad I decided to give Rocky Creek a try. They have been fantastic! The front desk staff I've seen have always been friendly and helpful. Both my elderly dog and cat have been seen by Dr. Audrey Capra. She is fantastic. She's genuine, friendly & thorough. She's currently helping to manage my dog's pain due to extreme hip dysplasia and she also ended up doing surgery on my cat. He had to have nearly all his teeth removed due to a dental disease I had no idea was afflicting him. He was so stoic with his pain but like a new cat within a day or so of surgery. He clearly felt so much better. Their rates are not bad either. I have had nothing but positive experiences with this office. I highly recommend them. I've also had my dog groomed here. The groomer made a special effort to get him in & out early in the day to reduce his stress. I really appreciate that. read more

Jessica the groomer is the bomb. She's very sweet and my dogs enjoy going for their appointment. I can not review the Vet because we've only used the grooming. read more

I have nothing but great things to say about Rocky Creek - as a vet, boarding or dog day camp. They've been with us through dogs that are sick, healthy, old and young. They are always patient and attentive to the dog and his needs. Dr. Audrey is upbeat, kind and sensitive, giving loving care to each pup - even with the demands that COVID requires of their clinic. We couldn't be more comfortable or pleased with the care our dogs get at Rocky Creek. Thanks to all of you who take care of our fur babies and their families! read more

Not a place I would particularly recommend. Our normal vet didn't have any openings when our dog was not feeling well, since I had called them so close to closing time, so they told us to try rocky creek. While the assistant and the front desk people were kind, the actual doctor never even touched our dog. He stood back from him and just looked at him almost as if he were afraid of him. He asked me a couple questions and we went on our way. Not very personable. read more

Wow! Visited Rocky Creek For the first time this week. Was very impressed with the way the business was run. Helpful employee. Lucky had haircut . Looked great! Lucky was as happy as he could be when I picked him up. Was not shaken up and nervous . Will be going back ! I would diffiniteky be taking him back . read more

Rocky Creek Veterinary Hospital and Pet Resort - Handsome Lucky. Thanks to Rocky Creek ! - Veterinarians Near Me - Greer, South Carolina

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This guys were just amazing. Had a great experience with them and they truly cared about my dog and the tough time we were having. They called us to see how was he doing and even send us a card once he passed away. Really nice! read more

Riggs loves Rocky Creek Doggie Daycare. He has so much fun playing with his friends. The workers are so nice to him and his parents. Highly recommend the doggie day care. Thanks Rocky Creek! read more

Very professional and friendly office. We're on vacation and they were all so helpful. Definitely would recommend this clinic to all my friends. read more

Had been going here since I got my dog when he was 8 weeks old. First couple visits were great. Then it slowly went down hill. With each yearly visit I noticed the staff become more rude when dealing with customers and the business seemed more money hungry than actually caring for the animals. About a year in, I boarded my full blooded GSD for a week while we went on vacation. Everything seemed fine, as it should have been since I was paying for the best service they offered at the time. Got him back and he had a skin infection. Coincidence, maybe? We thought it was so we kept coming here. In June of 2020 we went on vacation and decided to come to Rocky Creek once again. We thought the new pet hotel was fabulous so he was boarded for 6 days. Again, paying for the best service they offer. One of the amenities offered is a 24/7 webcam. The webcam Didn't work until like the 2nd or 3rd full day, after I had to call and ask what was going on with it. I let that slide. What really sent me over the edge was when I was told my dog had diarrhea after he had gone outside. They did call me and offered medicine and I said yes. Shortly after, I checked the webcam and saw my dog is sitting in his own feces. I watched for over thirty minutes and saw multiple people walk by him. I literally had to call and tell them that my dog was sitting in his own diarrhea and whoever continues to pass by him didn't seem to care. MY DOG HAD BEEN SITTING IN HIS OWN POOP FOR 30 MINUTES AND SOMEBODY WALKED BY? Not once but multiple times. Are you kidding me? Not very "elite". When I got back from vacation to pick him up the receptionist was extremely rude. I talked to the kennel manager and she said she would talk to the practice manager and doctors about "IF" I could/would get a refund. They did end up refunding my money and apologizing. So I said alright, that's okay. Little did I know he obviously picked something up while he was there and he is now experiencing once again, a skin infection. I took him back to be seen (which I shouldn't have but I was willing to give them a second chance). I got stuck paying $136 for a five minute visit to get a steroid shot and cytology. So we took him home and started the cephalexin that was prescribed and things continued to get worse. I also got a script for nexgard which I filled through Chewy but apparently Rocky Creek does not "approve" of online retailers. Sounds more like they want the money for themselves. I called the vet and after speaking with Audrey, she did try to offer me one dose of nexgard for a ridiculous price. She also offered me to bring my dog back and offered a spray but at that point I was beyond fed up with this "business." After all of this Audrey shared with me that they had been receiving faxes from Chewy regarding the approval of the nexgard but failed to call me for 3 days and tell me that is against their policy. My dog will not be returning to a vet that doesn't seem to care that my dog isn't receiving his meds because they don't "approve" of where I want to get my animals medicine. read more

We experienced an emergency with our cat. Our regular vet and another were unable to see him. So, per a reference, we called Rocky Creek who readily welcomed him. They were fast, clean, very cordial, and specific with choices and costs of treatments. We were happy with our visit. We were told to expect a follow up call the following day, but did not receive one. We called them to schedule a follow up visit. We will see them again should the need arise. read more

We decided to try doggy day camp after having a bad experience at another daycare, even though Rocky Creek is quite a bit further away from us. I couldn't believe how friendly and accommodating they are! They even met me at my car to bring my dogs in and brought them out quickly at the end of the day right to my car. They also knew immediately who my dogs are even though we had only been going a few days. My dogs also seems happier and more tired than from the prior establishment. We also love the fact that there is a vet on site and were happy that they require health criteria for day camp. We will be bringing our dogs here from now on (even though it's more inconvenient location wise) and we are also switching to them as our vet and have already made reservations to board them over the holidays. Just so impressed! read more

I have rated them a two star because every time I take our dog in they always add on extra services that I did not request and then try and charge me for them. I then need to dispute the amount with the manager. This has happened several times now. I recently spoke to friends of ours who take their dog there and they had the same issue. If you use this Vet be sure and know what services they are providing and if they need to do something else be sure that they get your approval ahead of time. Also question them on if it is really something you need to have done. read more

Our 5 month old puppy, Wolfie, loved day camp! After only one day the staff knew his name and he was excited to see them at pick up in the parking lot! His report card was helpful and we will be back with him in the next week! Thanks!! read more

If you cherish and love your pets DON'T take them here for any reason!!!! My dogs have been really sick since they spent the night there. I was also informed by a lady that works there, that my dogs were never taken outside and were forced to potty in their cages. The place wasn't very clean and now I have to pay extra money to take them to a Good Veterinary to get them well. They also told me when I dropped my dogs off that they had to have some Lepto shot that was not told to me before then. Now my dogs have issues going to the bathroom. These people DON'T CARE about you or your dogs!!! read more

My dog, Lucy just recently became a patient of Rocky Creek Veterinary Hospital. I have been so pleased with the service and compassion of the doctors and staff. Lucy has some major health problems at the moment and I feel Dr. Powers and his staff have been very professional and informative as to options to improve Lucy's health and longevity. Highly recommend this facility. read more

I have been bringing my dog to Rocky Creek for well over a year for both the veterinary services with Dr. Powers and the day camp facility. All the employees, from the girls at the front desk to the vet technicians, groomers and Dr. Powers, have always treated me and my dog with compassion, caring and lots of love. Dr. Powers is patient, knowledgeable and obviously cares a great deal about his charges, The day care facility has been a godsend! My dog comes home from a fun-filled day of play happy, in a great frame of mind and ready to curl up at my feet and relax the night away! It is evident that she looks forward to her time spent at camp and loves the people there. My dog is my baby, and I wouldn't put her care in the hands of just anyone. The people at Rocky Creek are responsible, attentive and very caring about the animals they service. I'm very glad I found them, as is my most special girl. read more