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    Riverstone Skin and Laser

    5.0 (1 review)

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    12 years ago

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    Urbanlux of Blue Ridge Head & Hair Spa

    Urbanlux of Blue Ridge Head & Hair Spa

    3.8
    (5 reviews)
    2.8 mi

    so sorry it's thumbs down for me What a disappointment! You…read morethink it's called urban luxe spa that you'd actually be getting treatment that resembles a spa. There's one bathroom/toilet for every female getting their services done at the same time. The restrooms are unmaintained and dirty smells like joe's crab shack. The young lady at the front desk ignore my request and finally address my concerns when I was leaving. The services we're OK got really turned off by the surroundings and the lack of what a spa environment Emulates Although the services were decent, I would only be returning to look at the pretty view when receiving my IV treatment

    The facility itself is great - the ambiance, decor, lighting, scent, music, etc is all perfectly…read moredesigned for a luxury, upscale feel. The staff was courteous and helpful, giving good directions to help you feel comfortable. I did the Head & Foot Spa Experience. Both were relaxing and made me really feel pampered. However, I'm giving this 3 stars because I'm not sure if it is their water source (some well water can have minerals) or the products they used, but after the scalp massage and hair wash, my color treated hair (I have very light blond highlights along with lowlights) turned orange in some places (where the lightest highlights were). I thought it looked orange-ish while I was there, but the lighting is so dim I couldn't really tell so I didn't say anything. When I got home in better lighting, I could definitely see it. I thought maybe washing it would help, but it didn't. I'm mortified. I can't get in to my hair dresser for 3 weeks to try to fix this so I have to walk around with these orange streaks in my hair. If you are going for the foot treatment you will love it, or if you're doing the head spa treatment and have natural hair color or maybe just dark hair, you probably won't have any issues, but I wish I had known ahead of time that there was a risk of discoloration of my highlights.

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    Urbanlux of Blue Ridge Head & Hair Spa
    Urbanlux of Blue Ridge Head & Hair Spa
    Urbanlux of Blue Ridge Head & Hair Spa

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    Riverstone Skin and Laser - spas - Updated July 2026

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