1. Rivertown GMC

    1. Rivertown GMC

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    Columbus, GA

    Rivertown GMC

    2.2 (48 reviews)
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    Services - Rivertown GMC

    Oil changes

    Routine automotive maintenance

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    Predatory, Disrespectful, and Dishonest I went to Rivertown Buick GMC with one simple goal: buy out my lease. What should have been a straightforward transaction turned into one of the most unprofessional and predatory dealership experiences I have ever had. They tacked on thousands of dollars in unnecessary fees, inflating the cost of the vehicle to over $3,000 more than it is actually worth. Fees were added with vague explanations, and every attempt to question them was brushed off or met with attitude. The worst part was the finance office. When we clearly and politely declined extended warranties, the finance employee became hostile. He threw a pen across the table, mocked us, and said, "What, you think the car will never break down? Or you'll never need to fix it?" Once it was clear we would not buy into their extended warranty upsell and he would not earn more commission, his demeanor completely changed. He treated us like garbage, would barely look at us, and rushed through the rest of the paperwork with clear resentment. To make matters worse, Rivertown Buick GMC charged us an additional and completely unnecessary $1,158.15 in TAVT tax, despite us clearly explaining that we are a military family, and that the vehicle was already titled and registered in Florida with no plans to change that. We made this clear from the beginning. They did not care and added the tax anyway. This dealership operates on pressure, intimidation, and misinformation. Once they realize you are an informed buyer who will not fall for warranty or fee scams, their customer service disappears entirely. If you value honesty, respect, or basic professionalism, avoid Rivertown Buick GMC at all costs. Buying out a lease should not feel like a battle, and no customer deserves to be mocked or disrespected for saying no.

    10/10 experience buying from this dealership. My salesman Holden helped set this deal up in a matter of hours from 300 miles away. From the time we started talking he answered every question I had and really eased my mind buying from a long distance. Mr. Jerome Brown in finance had all of the paperwork ready to go and explained everything to me clearly while signing. Couldn't be happier with the professionalism and knowledge from the employees at Rivertown!

    My Cadillac CTS-V they took care of

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    7 years ago

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    12 years ago

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    10 years ago

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    9 years ago

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    Review Highlights - Rivertown GMC

    I own a 2008 GMC Acadia that I have always brought in to have regular scheduled maintenance.

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    JP Automotive

    JP Automotive

    (11 reviews)

    30 June 2026, After an inspection by a certified ASE MIDAS mechanic, my rack and pinion assembly…read morewas installed incorrectly and will cost me over 5 thousand dollars to repair for what JP AUTOMOTIVE installed incorrectly. 1 June 2026, Thanks. They had my 2009 Honda Ridgeline for over seven days to correct the installation of the Rack and Pinion Steering unit they installed on the 15th of May 2026. Thanks for picking up my Honda Ridgeline 7 days after the 24th of May for a follow-up on the 1st of June 2026. I'm still experiencing steering issues with the installation and underbody noises. I won't be returning for any future mechanical services due to the inconvenience of this issue. Yes, in the past, they did do a superb job, but it's time to move on after this SNAFU. One Star is in order! Thanks, I won't refer anyone to this Columbus, Georgia location ever after paying over 5 thousand dollars for future corrective repairs! Show less

    Called in last minute on NYE, needing help with removing a socket that another shop got stuck on…read morethe lugs nuts of one of my wheels. Spoke to the brilliant Ms Tiffany who was very kind and willing to assist. I pulled up and Cody and Gabe, got the socket and lug nuts extracted with in 30 minutes with no BS, felt like a couple big bros helping me out. Decided to buy some new tires from them, Tiffany gave me an immediate quote, called in for the tires and they got me in and out. Shout to the gentleman with the glasses and anyone else on team that was part of the job. From what I experienced, the JP Auto Team really gives a damn about their customers and just cares about people general. Knowledgeable mechanics, Fair price and amazing hard working crew with the hospitality that really makes me love living in the South. If have car problems that can't solve this is where I will bring my business while I'm stationed here in GA.

    Sheffield Automotive

    Sheffield Automotive

    (21 reviews)

    I was visiting family from out of town, and my rear brake pads started to give out at the tail end…read moreof our road trip. I looked around for some mechanic shops nearby and found Sheffield Automotive through Yelp. I called, and the owner told me he had availability two days from now in the morning. He said that if I got it in first thing in the morning, he could have it out by lunchtime. I drive a Volvo, and he said that he would go ahead and order the brake pads ahead of time since those parts aren't as common in the area. I showed up first thing this morning, dropped off the car, and was greeted by a very friendly owner who was seamless. The drop-off while I waited for my pickup was very easy. He offered coffee or water, which was very kind. He called me even earlier than expected and told me that they were ready to go, even though they had had a couple other jobs before me. Overall, it was a great experience. He did not try to upsell me on other services that needed to happen. It was an easy in and out, and I would definitely use them again if I lived in the area or if I was traveling back in the area and needed some mechanic. Replacement brake pads on the rear were about $286, which seemed reasonable. I do most of my work myself, but this wasn't terrible for probably one or two hours of work.

    Sheffield is both dependable and honest. Regardless of your level of knowledge of car repairs, they…read morewill give you exactly what you need and recommend if you involve another vendor if it's not something they can do for you. You can't beat that confidence in many places today but you can here!

    Rivertown GMC - car_dealers - Updated September 2026

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