I lived in these apartments for a couple of years. The location is really convenient, especially if…read moreyou work in Baltimore. The East side apartments are really nice esthetically, and they have a good number of community events throughout the year. The gym is also nice. There were a good number of tire thefts when I lived there. There is a gate, but it was broken the whole time I lived there, so it's completely open. Also, for as expensive as the apartments are, you wouldn't expect to have to deal with marijuana/weed smoking, people not cleaning up after their pets, people not obeying leash laws, people speeding and blasting music out of their cars, etc. It's not the type of professional residents that you would expect, given the price. And the biggest negative is the NOISE. If you live under or next to someone who blasts loud music at nights, your life will be miserable because the walls and floors are so thin. Again, this is not the professional/family oriented group of residents that you would expect, given the prices of the apartment. And you won't get any help from management. Their standard reply to noise complaints is, "we'll reach out to the residents" and the noise continues because they know that there are no consequences and management won't enforce the rules. These would be really nice apartments if the apartment management enforced the rules to deter a lot of the bad behavior I witnessed during my time here.

Anthony is such a charm to this Community. Quick service, very friendly the best. I've never seen a…read moremaintenance tech that was so efficient in his work.

I would like to commend Ryan, Leasing Agent, for exemplary customer service! Sound a year and a…read morehalf ago I suffered great tragedy and with that came panic attacks! So I had a situation and Ryan responded swiftly and remedied the issue which eliminated my panic attack instantly! Thank you Ryan you are definitely the right person for your position!!!!

DO NOT MOVE HERE. I mean it. I've lived here 5 YEARS and…read morewatched this place go downhill in every way that matters. The walls might as well not exist, you will hear EVERYTHING. Coughing. Footsteps. 2am random turn up sessions from whoever's neighbor decided sleep is optional. And don't get me started on some of the people living here, genuinely rude, inconsiderate neighbors who make it worse. And the rent? Jacked up almost $400 since I moved in. For what? NOTHING has changed. No upgrades, no new amenities, nothing. You're paying nearly $400 more for the exact same crumbling experience. Security is a joke...there is none. No key fobs, no gate that actually works, ANYONE can walk right into the building. I've been jolted awake MULTIPLE times by strangers pounding on my door looking for a neighbor who doesn't even live in my unit. And here's the real kicker: my car was stolen from right in front of the leasing office. In front of it. And in case you think "well at least there's a police station up the street", they didn't help. Didn't investigate. Didn't even show up to write a report. Just phoned it in and moved on like it never happened. The only thing I'll admit: maintenance is fast. That's it. That's the compliment. But fast doesn't mean good, half the time they don't fix it right the first time, and sometimes they leave the place messier than before they showed up. Pest control? Sure, if you're fine sharing your patio with wasps. Amenities? A playground and a dog poop bag dispenser. That's the whole list. This is NOT the place I moved into 5 years ago. It has gone downhill fast, and it is absolutely not worth what they're charging now. Save yourself the headache, look literally anywhere else.

Lived here for about four years and in two of their units. I must say I enjoy being able to sit on…read moremy porch watching everyone being able to take walks and kids playing around. My husband and I have a 4 year old that loves to be able to walk and play and I know that she's safe. Parking can be a headache at times but that's fine by me I need the exercise anyways :) Linda is the manager here and gets business done around here. Anything that goes on she's already on it and knows about it. She's so understanding and is a wonderful lady. Thank you Linda and the maintenance team. You guys rock, The Baumgardners

Here's a clearer, more polished version that keeps your tone natural:…read more I am not sure how they lease units here because it seems like no one communicates with one another. I received a call to schedule a visit, which I did. Then I received another call the very next day asking to schedule the same visit. They also never answer the phone. It doesn't matter if it's morning, mid-morning, or the afternoon, no one answers. I was scheduled for a tour and drove 28 minutes from the city, only to find the leasing office closed with a sign saying they would return at 4:00 p.m. It was a complete waste of my time and gas.

Can i just say that I have found heaven on earth. This community is so quaint and has all the…read moreamenities that I could ask for. The neighborhood is so pretty and just a hop, skip and jump from city living.

Watersedge My name…read moreis Lindsay Sharps. My husband, Dominic Shaw and I had a move in date for 10/10/2025 for a 3 BR apartment. Simone decided to switch that to a 2BR upon or before arrival. I was not pleased with this decision. We were not able to move forward with the agreement and I was supposed to be issued a refund on 10/10/2025 when Ms. Yolanda printed out my receipt and also stated we would not be moving forward with the process. On 9/17/2025 I paid a fee of $250 and $1049 on 10/10/25. Still no refund. I have been patient and still respectful. I didn't pay them via check but Ms. Yolanda told me a check would be mailed out to Clark's Lane. It is 11/1/2025 there has still been no check in the mail. After taking away the space I paid for my family and myself, WatersEdge employees still proceed to play with my time, my money and my livelihood. I was told that the holding fee was no refundable yet my holding fee was for an amount of bedrooms I never received so I should be getting my money back. Instead Ms. Yolanda sent my husband a receipt of $799 and $250 refund of $1049. If the holding fee isn't refundable, why is it added as an amount for refund? It should just be $1049 because I paid it in whole . I have ask for management over her, trying to follow Chain of Command and I've asked for corporates contact information and she stated there was no corporate. I want a refund and I was this company held accountable for the lack of professionalism. The better business bureau has already been contacted along with the company that funds this establishment . This has made me very distraught and worried knowing these people have my personal information. They did not use it correctly and who's to say they won't repeat this act. Watersedge employees are unaware of how much of an unsafe environment they put themselves and everyone around them in. I don't feel like they should be able to represent this brand anymore because they are unsure of many things when it comes to doing what they're paid to do. I will start here and email everyone I can find until this is taken to court for justice . Best regards.

I am a current resident in this nasty "place of dwelling" and I use the dwelling loosely. All the…read moreprevious comments are true! I'm currently in a house with no central air and the temperature reads 89 degrees. I put in two weeks ago a maintenance request to fix it, when I called the emergency maintenance phone the man was rude, told me they don't fix air after 6pm then hung up on me. I have been complaining about mice infestation "rodents" along with roaches. These mice have eaten holes in the carpet and wall, for the most part I don't even stay home because of it. When I'm sitting in my living room I hear the mice in my ceiling like they're having a mice party. They put down sticky pads and these black boxes that have not corrected the problem. The leasing office staff is unprofessional, just as the upper management staff. Ghetto to say the least! Their letters of notification are unprofessional and appears a 2 year old wrote it, all grammatical errors. Your car will get towed without reason at the cost of the tenant, but there's no designated parking signs anywhere. The community is predominately section 8 persons, not that I'm bias; however, those in my court have no respect e.g. appreciation for the property and its visual appearance. People have dogs of all breeds walking without a leash and pooping all over the grounds. There has been multiple burglary attempts on my home. Maintenance has stolen property out of my home after asking for numerous keys to which they misplaced e.g. lost. There has been 2 murders in the past several months, and high drug activity along with domestic violence. This is not a community which I recommend anyone move to. I will be posting this review on yelp, apartments.com, rent.com, and apartment finders.com with picture's. DON'T MOVE HERE!!!! also spread the word...my hope is this feedback will negatively impact their business. With any luck it will force their business approach to be more consumer base and not so much on their revenue. "If we do not act, we shall surely be dragged down the long, dark and shameful corridors of time reserved for those who possess power, without compassion, might without morality, and strength without sight" ~Dr. martin Luther King, Jr.~

Been living here for about 3yrs and will be moving out in April. When I first moved in this was…read moregreat community and then it went down hill. The maintenance staff was great until they fired the one guy and hired some others. You put in a work order, and they come out and have no idea what they are doing. The rent increase is outrages. three years my rent has increase at least 100 every year along with the shared water bill. Roaches and Mice infestation. Rent at you own risk!!!

2 years here and I have zero complaints. I rented a 2BR 1.5BA unit. The rent was reasonable and…read moreabout the same as an apartment. The neighbors are cool and respectful of noise and property (other than the ones who don't scoop their dog poop ). The maintenance staff is a 10/10 in speed, efficiency & professionalism. We've never had to wait more than 48 hours for things to be fixed. Sometimes they respond within hours of the request. The front office team has been able to solve my problems, no matter who I got. The lawns are trimmed weekly & the snow is always shoveled. I never had issues with roaches nor rodents the entire 2 years. Twice we noticed ants but maintenance fixed that immediately. No stolen packages. Only saw police once. I love the gym & yoga room & am really happy that someone fixed the treadmills recently and added wipes. It's a nice neighborhood if you jog because it sits on a hill. It's a short ride to BWI and has lots of food & shops within walking distance if you can walk 1 to 3 miles. There's sufficient parking for a cheap monthly fee. Overall a 5/5 property, staff & location. I'm pretty sad to be leaving if I'm honest. I'm only leaving because of the distance it is from my job.

If I could give a zero rating, I would. This company is a complete scam!…read more I booked my move two weeks again for a move tomorrow. My friend and I live in the same complex and moving to another unit across the parking lot. So, we need her place and my place moved into one space. We have packed everyone up and though we were ready to go. They called me to confirm my move today and spoke with Chris. We went over the items and then the price. He even threw in a free kitchen packing kit and said the guys would help. Cool. He also gave me discount and I was happy. Kion calls me an hour later asking me to confirm the move. What? I spoke to Chris. We go over things and he tells me we are good to go. I am emailed a confirmation and then see a different price. I call back and speak to him again and he says, oh, that is an estimate but we would be done before that price. Then, I get a call from Mike. He wants to confirm my move and inventory. What the heck? He says his notes are confusing so he wants to check. We go over things, AGAIN. He then tells me that it sounds like more work so, he is going to send 5 guys instead of the original 2 guys and a truck because it's gonna be a big job and that it would take 9-12 hours and double the price that I was told. Umm, what? For a 2 bedroom apartment?? He tells me I can speak to his general manager, Kion. I literally confirmed with him before! I literally start crying because I am already stressed from preparing to move in a timely manner before the 31st. Kion and I speak again and he won't even let me get a word in and trying to say that the numbers Mike estimated are correct and that there is no way it wouldn't be a full day job. I cancelled, he says he will return my deposit and then transfers me to customer care where the guys asks me what can he help me with? You tell me, sir. He hears me out and says he need to speak with Kion to get his perspective and will call back. No one has called. Lesson learned to NEVER USE THIS COMPANY.

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

The manager there is rude and abusive to anyone who has a voucher. she discriminates by attempting…read moreto sway you away with reasons not to apply- acting like you're trash! I have 5 degrees Alesha- one is a law degree- I'd watch who you are discriminating against because that violates all kinds of Fair Housing laws! you can take your agency and shove it!

Rent is super high for these old apartments. And there is nothing modern or updated.read more