We stayed at Mt Vernon Flats for five months while relocating to Baltimore for work…read more Roman and his team were fantastic! They were always quick to respond and quick to take care of any issue. The registration, check-in, and monthly payments were all automated and easy to use and navigate. The space was cosy but roomy enough for two of us, and the place was fully furnished with an outfitted kitchen so we could easily cook any meal if we wanted to. I recommend Mt Vernon Flats for anyone needing a furnished place for a week or months.

Wonderful, kind, responsive landlords with very well-maintained properties! Would highly recommend!!read more

I moved into 1111 Light Street just a few weeks ago, and unfortunately my experience has been very…read moredisappointing. Since move-in, I've dealt with a long list of maintenance and administrative issues. The apartment's air conditioning did not work, the master shower wouldn't drain properly, the shower diverter was broken, the dishwasher leaked, and my mailbox was taped shut from the inside with "VACANT" written on it. I was also told parking was available before signing my lease, only to learn afterward that there were no garage spaces available. In addition, I was incorrectly charged for renter's insurance despite providing proof of coverage, and I've had difficulty getting responses from management. The biggest issue has been the air conditioning. After multiple unsuccessful repair attempts, management informed me that the rooftop HVAC equipment serving my apartment needs to be replaced and that the replacement is expected to take approximately three weeks. Portable A/C units have been provided, but my apartment has still remained uncomfortably warm (over 80 degrees at night, and warmer during the day) What has been most frustrating is that this all occurred within the first few weeks of living here. I understand that maintenance issues can happen in any building, but the number of problems, combined with slow communication and extended repair timelines, has made for a very poor move-in experience. I'm hopeful management will work with me to find a reasonable resolution, but based on my experience so far, I cannot recommend this property.

Great pet friendly apartment and creative social events. Love the location and staff. Just wish it…read morehad a pool.

Beware: The building is aging, and management is challenged by the maintenance demands. For…read moreexample, the front elevator breaks down regularly. The leasing office says, "well, there are two other elevators." We pay $100 per month to park in the resident garage and it is filthy. I questioned management when I moved in. They said it gets power washed every 2 years. It's been almost three years since I moved in and the parking garage is still extremely dirty. There are broken tiles outside the front entrance. These have been pointed out to them several times. To date they are still not fixed. Rent is over $2100 per month for a one bedroom when they add in all the extra fees. I expect better.

Be careful: management does not honor the terms of the lease. The lease explicitly promised free…read moreon-site visitor parking. Mid-lease, management removed this amenity, began charging $145 for 24 hours of street parking (see attached screenshot), and now claims that public street parking counts as "free visitor parking," which is not what the lease says. When I raised concerns, management dismissed them. Disappointing lack of transparency and accountability. If you're considering moving here, be cautious about promises in the lease-- they may not be upheld once you've signed.

Timely response to my request for looking for a affordable two bedroom apartment for my sister and Iread more

Update: They are under new ownership, by a man named Art. He…read moreis very nice and from what I can see driving by, he's made some improvements, like repaving the parking lot. I only took off one star because the units I toured last summer were in need of updates, but they were also lower priced than other popular complexes in Catonsville. Old Review: They've had an "apartment available" sign up for several weeks and now I know why. It's the only affordable 1br in Catonsville for one person. I called and spoke to Kitty several times, and she is supposedly waiting to find out some information I asked about, but it's been at least 3 weeks and I keep calling to check and she says she's still waiting. She also told me the building will be under new ownership soon, so maybe she just doesn't care anymore. (If the new owner happens to see this please contact me!) I would think you'd want to secure a clearly interested person but I'm tired of calling. It's their loss. If this is how they treat potential tenants, I can't imagine the service once you sign a lease.

Thank you for the response. While I appreciate the acknowledgment, there are important details that…read morewere left out: * I submitted a rent abatement request on July 22 due to mold exposure, relocation, and disruption. No decision was communicated until August 6, after multiple follow-ups , and only after I initiated a formal rent escrow complaint with Baltimore County. * The explanation of "prompt action" omits that no documentation of mold findings, air quality testing, or remediation details were ever provided unless I happened to be present during the work or directly asked multiple times. * Repairs were completed while interior walls were still wet. I was not allowed to inspect the damage before it was sealed. * I began experiencing health symptoms consistent with mold exposure, including memory issues, brain fog, and sleep disruption. I'm sharing this not to escalate, but to provide a fuller picture for prospective tenants. A polished response doesn't change the fact that this process lacked transparency, timely communication, and proper documentation, all of which led me to pursue legal action.

I am glad I had Ms. Pat as my leasing representative. She made my application process run smoothly…read moreand she wasn't pushy with trying to get me to apply. I was able to get all the amenities I wanted at an affordable price and I am looking forward to joining the community!

I lived in these apartments for a couple of years. The location is really convenient, especially if…read moreyou work in Baltimore. The East side apartments are really nice esthetically, and they have a good number of community events throughout the year. The gym is also nice. There were a good number of tire thefts when I lived there. There is a gate, but it was broken the whole time I lived there, so it's completely open. Also, for as expensive as the apartments are, you wouldn't expect to have to deal with marijuana/weed smoking, people not cleaning up after their pets, people not obeying leash laws, people speeding and blasting music out of their cars, etc. It's not the type of professional residents that you would expect, given the price. And the biggest negative is the NOISE. If you live under or next to someone who blasts loud music at nights, your life will be miserable because the walls and floors are so thin. Again, this is not the professional/family oriented group of residents that you would expect, given the prices of the apartment. And you won't get any help from management. Their standard reply to noise complaints is, "we'll reach out to the residents" and the noise continues because they know that there are no consequences and management won't enforce the rules. These would be really nice apartments if the apartment management enforced the rules to deter a lot of the bad behavior I witnessed during my time here.

Anthony is such a charm to this Community. Quick service, very friendly the best. I've never seen a…read moremaintenance tech that was so efficient in his work.

When I started living here nearly 4 years ago it was wonderful. We had great and responsive…read moremanagement, lots of helpful service techs that came right away, problems were fixed fast, and the management went above and beyond for residents. Now, it feels like I'm living in a motel 6 while this place is marketed as a "luxury" building. I am a breast feeding mother, I have a newborn in my home. My freezer with all my breast milk repeatedly breaks and the new management has done NOTHING. They've basically swapped my fridge with another fridge from another apartment (same model) that seems to have the same issue. After they brought me a replacement fridge after days of hassle to even get that the same issue is happening. I call the front desk and the new manager basically says "well the fridge was fine before" as if a working, breastfeeding mother with a newborn has nothing better to do than to purposely break appliances and empty several refrigerators while they continue to "replace" them with more broken ones. And now the same issue is happening again and my husband and I scrambling to save whatever breast milk we can. Does management care? No. I don't know if they realize there is a formula shortage and breast milk is not a replaceable resource!! It takes hours of effort to make. This is the only food for my baby. To top this list of my laundry machine is very loud (again I have a baby at home!), all of the things that were "included" in rent are no longer provided : no more No more utilities, no more front desk, packages are just left all over the halls, all the things the previous management did to make residents feel special is done. Like some more recent reviewers said, don't read the old reviews for this place when making your decision, read the new ones.

I currently live at The Residences at Oella Mill. My husband and I have lived here for 3 years…read more Until 6-9 months ago this was a fantastic place to live. There were resident activities, quiet peaceful neighbors and a real sense of community. Sadly this place has changed, and in my opinion not for the good. The setting of the property is like out of a story book, nobody can deny that. The views over the Patapsco from my apartment are outstanding and I can watch bald eagles fly by daily. The condition of the building is also stellar, the cleaning and maintenance crews do an amazing job keeping the building and the grounds beautiful. Additionally, my apartment is a fantastic blend of modern and period architecture. It is a beautiful physical space to come home to. This is why I am giving this property 2 stars. For the reasons I am not giving more, please read on... The problem is with the management of the building and with the building's owners, Southern Management. There have been several changes over the last year that have made this an increasingly less desirable place to call home. For example, several resident amenities have been reduced or eliminated altogether, residents are treated and made to feel like children, resident concerns are given the brush off, building management would prefer to sit in their offices rather than mingle with residents and changes to corporate policy are going to result in huge increases in rents being collected by residents already paying a premium. When we moved in this was an "all inclusive" community, residents were not "nickel and dimed" at every turn. Moving forward, what was all inclusive (electric, water, trash, maintenance, etc...) will now be billed to each resident. This essentially is a rent increase because each of these items were previously included in the rent paid. Also, it has not been made clear to any resident how they plan on determining the amount to be paid (apartments are not individually metered). A friend of ours had trouble with the door lock to the apartment. This friend was charged to have the lock fixed. Isn't this the responsibility of a landlord to fix? Why is a resident being charged for a maintenance request? Just this morning my husband returned home from work at 3am to find someone had parked in his reserved space in the parking garage. This has happened to me on two other occasions previously. The building management simply shrugs its shoulders and says we need to give them time to move their vehicle. Further research concluded that the front office made a mistake and assigned another vehicle the spot we already pay for. Yes, parking in the garage is an extra fee. Instead of apologizing for the snafu, I was snapped at and made to feel like I was a bully for complaining. No, I pay a premium price for you to do your job, and expect a sincere apology and explanation when something goes wrong. These are just a few examples of the issues both we and other residents are currently experiencing living at Oella Mill. Trust me, there are many, many more. The Residences at Oella Mill was once the premier apartment community in Howard/Baltimore counties. Sadly, you are now being asked to pay an incredibly premium price for sub-premium customer service and amenities. Do yourself a favor and look at other properties, I know I am.

I've been living here for about 4 to 5 months and am really liking it. The location is great and…read moreclose to so much. I can walk to Fells Point so easily. It's also walking distance to Whole Foods and a ton of places to eat, workout (but there's a nice gym in the building), and it's right on the water. No building is perfect, of course, there are some new developments coming up around but the building administration is so up front about what's happening in the area. The staff really makes an effort to make the resident's feel at home by hosting happy hours and different parties and even a resident's appreciation week. It's a very dog friendly building and everyone I've come across has been very nice. Great areas to study and and kick back by the pool. I feel safe here and I really like the package system because I always get notified of my mail.

Could not recommend this place less. ABSOLUTELY HORRIBLE. You could have the Ritz Carleton with…read moreunbelievable amenities, but would you realistically choose that if it meant for 3+ months at a time you only had one elevator in an apartment with 17 floors of people? Or if for 5+ months you had 4-5 days/week of piercingly loud emergency alarms going off at random times. Alarms you couldn't even predict in an attempt to avoid, or prepare yourself for the shock/adrenaline rush? (boy who cried wolf?! I would be stupid to go downstairs and stop everything I'm doing every time I have an alarm go off.) Or how about an inability to control the temperature of your own expensive apartment?! They were having issues with something in the apartment airflow and temperature control, so they decided to just control it themselves, leaving me with a painfully hot apartment for over a week. I emailed them about this and never once heard back. If you look through the reviews, all of the positive ones are from 5+ years ago. Take that into consideration if you plan on renting here. Their excuses and failure to respond is mind blowing!!!!!

Riverview has recently undergone new management and yet still takes forever with communication and…read morefollow-ups to the point where you feel like you're getting ignored plus the area itself seems like a breeding ground for rats despite whatever tactics their pest control is using. Overall you get what you pay for but I wouldn't recommend this place.

0000 STARS didn't get new carpet like they promised. rent different price every month. Fridge is n…read morea corner I can't open the door all the way gotta bend n stoop over to get in and out of fridge. I had to take the place bc they kept prolonging my move-in date. n I had to take this shit hole. Additional admin fee or utility fee add-ons every month that I dont owe. This place is a HOTT AZZ mess. U get wut u pay for cheap comes at a cost. Trust smfh