Mary Kay and Jim conducted my grandmother's estate sale. They were incredibly professional, very…read moreunderstanding, and some of the most fun people I have ever met! Very friendly staff, very knowledgeable. I felt like I was able to be fully hands off and trusted them through the whole process. Since then I have attended their sales as a customer and have been really impressed by the organization and quality. Overall I have always had positive experiences! Love them!

The sale itself was nice but that's very contrary to one of the workers, who insisted on following…read moreme to each and every one room of the house to just watch me. The house's size wasn't in question either as it had many of other rooms for him to be in. Plus, plenty of other people to follow. At the end my behavior probably did seem suspicious as I was going from room to room to dodge him. Which never led to me losing him. I did end up going back to a room I was in earlier and getting a book I wanted. He didn't see me take it off the shelf and when he walked in a seconds later, he made a "hmm" noise like he had his "gotcha" moment. Maybe it was a very strange coincidence but at the end of the day I am a black person being followed by a white person. Even if it's not a race thing it's uncomfortable.

This is a VERY reputable auction house. We have collected antiques for years, including many…read morepaintings. We placed many...many antiques for sale with Susanin's and everyone of them was sold..NOTHING was donated to charity due to non-sale. We were happy with the price received. Susanin was honest & fair with all of the items! However, a word of caution: Not all Chicago auction houses are honest. BEWARE BEWARE!!!! Go to an honest auction house...Susanin's

never returned phone calls or e=mails called several times never responded wanted them to handle…read moremy estate! remarkable incompetent why? they lost LOT OF BUSINESS FROM ME and friends i called three times. n ever got a call back I tis hard to believe in todays time with all the technology available that this is possible What is their explanation???

Dishonest auction house be aware !!!! Talk to live auctioneers before bidding they don't send…read moreinvoices they retract won items horrible horrible experience

ian is very proffesional and honest i had items in my attic for years that were very special to me,…read morebut it was time to let go, i brought them to lot 14 and ian took time yo view the items and explained how the auction worked and what i would expect. i felt very confident working with ian and lot 14. my items were auctioned and i received a check in the mail. i will be taking more items to lot 14 and i would reccomend ian and lot 14 100% . thank you ian for taking great care of me. charlene

I am an antiques collector with over 5 decades of experience. I have worked with most of the…read moresignificant auction houses, from the largest (Sothebys. Christies, etc) to the middle tier (Doyle, Bonhams, Heritage, etc) to the smaller auction houses including Toomey & Co Auctioneers. Although I have only purchased from Toomey a few times, the transactions have been flawless in all meaningful ways. High quality items, upscale but still reasonably priced, professional, friendly, responsive, trustworthy. I do not hesitate to rate Toomey & Co Auctioneers as 5/5 *****. HIGHLY RECOMMENDED AUCTION HOUSE

Unprofessional. Despite charging top dollar for the buyer's premium, the auction house provides no…read moreservice. I received billing for shipping through Wright Shipping, which uses only third-party shippers. They recommend shippers and then you pay separtely. Fine. I went with UPS. When the package was routed to the wrong place, I was left twisting in the wind and told that I would have to pay additional charges to actually get it delivered. Wright made no attempt to resolve the situation, help me, wave repeated additional fees, or intervene. I had an account at Christie's in NYC and London for decades and, trust me, they did not act like this. I would suggest that they either provide minimal service (like reading emails) or waive one-of-the-heftiest-in-the-business buyer's premiums. I copied Kevin in their shipping deprtment on all correspondence and he did not contact me. When I called him, his attitude was . . . "well, what do you want me to do." I made several suggestions including calling his colleague Julie at the UPS store . . . "oh, I spoke to her this morning . . . she says just pay a charge and they'll refund it to you." Right, because they've been so honest and so proactive all along. God knows if I will ever get my auction item and God knows if Toomey's description will be halfway accurate.

Caution Advised: Disappointing Experience with ICA Cabinets / L2 Supply Corp - Significant Product…read more& Service Issues I am sharing my experience with ICA Cabinets (also operating as L2 Supply Corp) regarding a kitchen cabinet and quartz countertop project totaling nearly $10,000. The outcome was unsatisfactory due to concerns regarding product quality, communication, and unresolved service issues. All dealings, including payments, paperwork, appointments, stone supplier selection, and material procurement, were handled exclusively through an ICA representative named Leon. The primary concern arose with the "Cemento Gray" kitchen countertop. This countertop exhibits an inconsistent finish, with noticeable variations between shiny and matte areas. Additionally, a persistent sticky residue remains on the surface that has not been removed despite using quartz-approved cleaners. When I inquired about the quartz brand to pursue a warranty claim, ICA informed me they could not identify the manufacturer and stated they suspected it was a generic import without a discernible warranty. ICA sourced the stone from a supplier in Melrose Park. Upon contacting this supplier, I was informed that the inconsistent finish was attributed to errors made by ICA's subcontracted fabricators/installers. However, as all dealings and payments were made directly to ICA, the supplier declined further involvement and advised me to resolve the matter with ICA. ICA refused to accept responsibility or contact their supplier to address the issue. The selection of this stone supplier was made solely by ICA. I repeatedly requested that ICA send their installers back to address the visible flaws on the countertop. I was informed that the installers had already been paid by ICA and would not return. My multiple requests for the installers' contact details eventually yielded only a name, but I could not find a listed phone number or email. Furthermore, ICA failed to document the subcontractors' information on my condo building's official paperwork, despite specific instructions on the forms they completed and signed (photo attached). During the countertop installation, the installers arrived without a professional vacuum for on-site cutting. Both the installers and an ICA representative asked if I could provide one. After an unsuccessful attempt to acquire one from building staff, an ICA representative drove me to Target, where I purchased a small Dirt Devil vacuum at my own expense. I expressed concerns about its adequacy, but was assured it would suffice. It proved ineffective, resulting in dust and debris spreading throughout my newly renovated apartment, including over the new countertops. Following the installation, I discovered that the kitchen sink (purchased through ICA) was damaged, and the countertop had numerous scratches. A week later, a white bathroom countertop (also from ICA) was installed. Upon completion, a large yellow stain was discovered on this countertop. The installers unsuccessfully attempted to remove it and confirmed it would require replacement. ICA did eventually replace the stained bathroom countertop and the damaged kitchen sink. They also buffed out the kitchen countertop scratches using strong solvents. These scratches were identified shortly after installation (marked with blue tape in provided images) and attributed to the ICA subcontracted installers. Regarding the kitchen cabinets, initial appearance was acceptable. However, upon closer inspection, numerous cracks were identified (photos attached). ICA initially stated they would send someone to address these cracks, but subsequently reversed this decision and informed me they would not follow through. My requests to speak with a supervisor or the company owner were repeatedly denied. This situation has resulted in undue stress, wasted time, and unforeseen expenses. I am sharing my detailed experience to assist others in making informed decisions when considering ICA Cabinets / L2 Supply Corp for their home improvement projects.

The staff of this cabinet business spent an inordinate amount of time with me to match a cabinet…read morehandle, and order a cabinet handle, for what I imagine is a meager profit. This location has parking right in front of the store on N. Milwaukee Avenue. Even though the business is not particularly busy with walk-in customers during covid-19, I recommend a call to the store to be sure that they will be open for your arrival. Recommended!

I've wanted to bid on multiple auctions they have had through the liveauctioneer app until I see…read morehow much they gouge you for shipping. Don't even bother getting a quote from them anymore and I just excluded them from searches. One quote $276 for a painting. $76 to ups and $200 for packaging and handling. 55 comic books is $26 to shipping and $28 to packaging and handling. In no reality should a box and bubble wrap cost more then the shipping cost

Good first experience selling a selection of unrelated antiques, jewelry art and coins. Felt like I…read morehad started a relationship to trust but thinking not. Would recommend. Worked for what I needed at the time. Onwards.

I want say how smooth my delivery of a living room sectional went. Oscar and Luis were very…read morecareful with set up. Highly recommend the Furniture Stars..

Then pay attention to you when you come to the door they help you look through things they work on…read moreprices to try to help you and they were very nice thank you for everything

Used Karen and team this summer to help unload 40 years of belongings of my parents as they…read moretransitioned from their Schaumburg home into assisted living. Karen was so easy to work with. After meeting with a few estate sale organizations, I found that while Karen's service cost was a small percentage higher, it was an easy choice to go with her. Karen and team made this piece stress-free, during a super stressful time of our lives. The service more than paid for itself, netting more profit than estimations from another provider. Thanks Karen and team! Would hire you again and again.

Great company, the owner Karen very responsive, the presale set is organized, priced and a lot of…read moreeffort getting the owners as much money possible. Very professional