My husband and I are elderly and recently moved in with our daughter and family since our one…read morebathroom is on the second floor. We called Butcher to help us with an, ironically, stopped up toilet on her first floor. We tried the snake and a huge bottle of something from WalMart. Nothing worked. We called this company at 9:00 am and they were here within hours. The job took these two kind and capable gentlemen just a few minutes to restore the toilet. They were great! We will call them if we ever need their expertise! Thank you, the Garretts

I have used this plumber in the past with no issues. They've always came out promptly, generally…read morethat day. So when I had a toilet clog, I called them again. A plumber was sent and everything was fixed. While here, he noticed the flap was going to need replaced soon and he offered to do it. I agreed because he was already here, why not? Once he left, I noticed randomly the toilet tank would refill every 15 minutes or so. I assumed it was a quick fix and I could YouTube a couple things to fix it, even replaced the flap again and had my husband look at it. I called back to see what could be done and Dawn was very dismissive with my concerns telling me that a toilet clog would not cause that. I was nothing but polite and was even half expecting to receive another service charge. Disappointing but did understand I had waited a few days to notify them. What I was not expecting was expecting rudeness. I explained the plumber did replace the flap. Dawn stated that wasn't shown on her end. Well, I was charged for both the labor and the parts for it. She lets out an exasperated sigh and says "well I don't know when it'll be, but it won't be today!" Ok fine, I never said it had to be today. 3 days have passed and I've yet to receive a call. Unacceptable. I'll be using a different company from here on out. Kirk Butcher Plumbing might have saved themselves 15 minutes of labor by a quick check, but it cost them a customer.

I called Sunday April 19, 2026 and the after hour person, Dane, took a thorough message, "What was…read morethe possibility of a service person coming between Monday or Tuesday to clean our fireplace gas insert as well as clean our Ac compressor. We were listing our home for sale much sooner than anticipated." I received a call Monday morning saying they received my message and they could schedule us that day as they had just had a cancellation that was actually for our area. By 11:00 Am that day the service person, TJ came out and cleaned the AC compressor and gas insert and glass. I was thrilled when I saw how fabulous the fireplace looked. Thank you Colony Heating and Ac and Thank you TJ!

2 years ago in the winter, I awoke to a cold house. I was new to the city, so I called around…read more Colony was the first available. The technician was efficient and the price reasonable. However, due to it being a Saturday, I was charged a $250 weekend service charge. The problem was that drifting snow had blocked the outflow pipe. While the technician was at my home, he received a call from my neighbor experiencing exactly the same thing. The technician advised him to clear his exhaust pipe. No charge. I did not object to the technician's service fee, but felt the weekend fee excessive, especially since my neighbor was treated fairly at NO CHARGE. Colony profited unreasonably and lost my business because of it. Dr. Sisson

Installed a sink for me in my basement, was very responsive and completed the job in a timely…read morefashion. He also installed a trap for my sink, and pipes to the drain for the sink, at a fair price. Glad to have found a good plumber, and will use for other jobs in the future!

We had a really tough clog that kept backing up the basement, and Phil came out and fixed it in…read moreabout an hour! Reasonable rate, nice guy, and COVID friendly (I appreciate that he wore a mask the whole time without me having to ask, something that was not my prior experience in working with service professionals).

Quick response, clear communication, and we had our kitchen sink draining in time for supper.read more

From the owner: A1 Sewer Service has over 8 years of experience and is proud to provide top notch service with a…read morewarranty on all of our work! Sewer and drain cleaning, water heater installation, faucet repair and more!