They take good care of my vehicles whenever I need them too.. prices are very affordable I thinkread more

EDIT: Norris Automotive issued an apology on a review, after reading other reviews I do believe…read morethis to be a genuine mistake from them. I brought my car to Norris Automotive because it was local and my vehicle had to be towed. From the very beginning, this turned into one of the most frustrating and dishonest service experiences I have ever had. I was told my car was flooded, needed a tune up and a new battery. The estimate was already steep at $600, but since the car was already there, I agreed, thinking at least the work would be done properly. Then I get the call that car is ready, the total is now $705. Annoying, but I stayed hopeful that the extra cost meant quality work. I was wrong. I pick up my car, pay the bill, and the receipt says I was charged for new spark plugs and a new battery. That's it?? When I get home, I pop the hood and to my surprise, the same corroded battery is still sitting there. On top of that, my engine cover is now cracked, something that was not damaged when I dropped the car off. I call immediately. Ryan puts me on hold and comes back with, "If you come back tomorrow, we will put the battery in." No explanation. No apology. No accountability for charging me for work that clearly was not done. At that moment, all trust was gone. I would not trust this shop to put air in my tires. I told them I wanted my battery money refunded. Ryan says I have to bring my card back in. On the drive over, I notice I was also charged an environmental and supply fee, something I would understand if they had actually replaced and disposed of a battery, but they did not. When I walk in, Ryan tries to play it casual and asks for my card. I ask him directly, "So I am paying $500 for four spark plugs?" He looks me dead in the eye and says yes, $110 for the spark plugs and $290 for labor. Oh, you mean the same labor that was supposed to include installing the battery they never installed. Absolutely unbelievable. I also ask about the environmental fee, he only offers half back.. Wtf? This place charged me for work that was not done, damaged my vehicle, raised the price after the fact, and offered no reasoning other than it was "an honest mistake". So you admit you have no quality control? If you value your money, your car, and your peace of mind, do not go here. Receipts of initial battery charge and refund attached. Stay clear.

I went in because my windshield wipers were not working. They told me that the windshield wipers…read morewere not installed properly. By the way, they installed them 2 months ago and charged me $225 reinstall them correctly.

I came here after my car was rear ended by another person recently. They had Geico insurance, and…read morebrought me to this place to get my bumper replaced. My experience with this team was fantastic. They fixed everything up super fast, and my car looked good as new. The repair only took three days, and when I got my car back they had vacuumed out the whole thing and given it a car wash. I couldn't have been more pleased! I might come here myself to get some other small repairs fixed, just because they were so good. Highly recommend them!

We discovered Mr. Garcia 3 years ago and his shop is truly the very best in the area. We have a…read morefleet of work trucks and personal vehicles and Garcia services all of them. He recently fixed my beloved 1993 Isuzu Pickup and repaired an issue with the timing and fuel delivery that no one else could. Yes, he's also a master with carburetors! He is currently restoring my 1991 Miata BRG s/e that I've owned since 91. We trust Mr.Garcia with our heavy duty truck, family hauler and everything in between. Mr. Garcia is always fair, troubleshoots complex problems accurately and executes repairs in a timely manner. A+. - Robert Charest

If I could give zero stars, I would. This is by far the most…read moreunorganized and unprofessional establishment I've ever dealt with. I was able to drive my car there, but had to tow it out -- and somehow they still tried to charge me more than the original quote, even though nothing was actually fixed. When I came to get my vehicle, there was a kid there alone who had no idea what was going on. He didn't know where my keys were, and I ended up waiting 45 minutes just for them to find them. What was supposed to be a simple fix turned into them telling me I needed a whole new motor. Save yourself the headache -- I wouldn't trust them to pump up a bicycle tire, let alone work on a car.

Donnell was a great worker and very on point with everything…read more I will be back to this location. worker much nicer than the Burlington location

This was my first and last visit to Mavis Tire & Brake in Graham, North Carolina. I was the first…read morecustomer in the door this morning with an 8 AM appointment. After waiting an hour and a half, they only performed the oil change and never did the tire rotation I was scheduled for. When I got to my vehicle, I discovered they didn't reset the oil life light, didn't put an oil change sticker on the windshield, didn't top off the windshield washer fluid, and didn't check or fill the tires. The facility was dirty and the bathroom was disgusting. There was a complete lack of professionalism from start to finish. I will never return to this location and cannot recommend them to anyone.

2nd review, four years later, this time a 97 Ford Ranger that I thought would need a new engine…read more Randy replaced the radiator, thermostat and water pump, did a thorough flush and had it ready the next day. Nothing like a mechanic you can trust. Thanks again, Randy.

New to area and just popped in to have some things checked out! Definitely friendly and helpful!…read more Honest too!!! That was surprising

They suck at doing oil changes right after I did my oil change I had oil leaking into my engine…read morebecause they didn't do it, right. be careful, they will try to scam you I wish they let you give them no stars.

Awesome service-workers are extremely competent and professional, and most of all, what you want in…read morea mechanic shop-trustworthy.

Great service and nice people with very competitive pricing. The only place around for Toyota…read moreservice.

They are great! I was having trouble with a knocking noise on the right front passenger side of my…read morecar after getting my water pump replaced at another shop 2 weeks earlier. Suspicious that something was not done correctly at the other place. I went to Frazier's after being recommended to them by my co-worker. They found a loose bolt in my subframe and it was not my control arm as suspected. Helped me by telling me what was truly wrong with my car and saved me a bunch of money by not going back to the other garage. Definitely going back there for service on my Toyota Highlander.

I was referred by my son Wesley to Jeff at Womble because he is an honest stand up business and…read moredoes quality work. I spoke with Jeff over the phone about my car problem and he provided expert guidance and took time to help me with all my questions. Very friendly and honest! I really appreciate Jeff taking time out of his busy schedule to assist me! Go see Womble for all your car needs! They are TOP NOTCH!

My college-aged daughter who was in NC for school brought her CRV in because the Check Engine Light…read moreand a couple other indicator lights were on. She called to tell me that Womble ran a diagnosis and recommended an oil change and replacement of three parts related to the solenoid. They said this is a common problem with CRVs. My research suggested that issues with these parts could lead to engine knocking, reduced acceleration, reduced fuel efficiency, rough idling, etc. She was experiencing none of that, and that was conveyed to Womble. My research also suggested that solenoid issues are rare in CRVs, and solenoids can often last the life of the vehicle. I called my mechanic in Pittsburgh, and he said if the oil was low or contaminated, it could trigger the indicator lights, and he would start there before throwing three new parts at the problem. We had Womble do the oil change, but they also charged us over $150 for a diagnosis fee. It's been almost three weeks now, and my daughter has since driven the car 14 hours round-trip with no engine issues, and the indicator lights have not returned. I called Womble to request a refund on the diagnosis fee, which I believed to be unnecessary and excessive since a simple oil change fixed the problem. The owner told me he had documented that my daughter said the engine was making noise, even though I have a documented text exchange with her from that day where she specifically said there was no noise and that, other than the warning lights, the car seemed normal. Then the mechanic who worked on the car told me they "inferred a solenoid noise" based on what they were seeing (How in the world can one infer a noise?? It's either there or it isn't). When I asked for a refund on the diagnosis fee, I was told that they pay tens of thousands of dollars on diagnostic equipment, so they can't work for free, and that slavery was outlawed in the '60s (an ignorant, ill-informed comment that I found highly offensive). The mechanic said I was not remembering our original conversation correctly, but he remembers our white CRV clearly (the car is actually silver). I had my daughter choose this business because they generally had positive reviews online, but I feel she and I were taken advantage of. It is my opinion, and the opinion of my personal mechanic, that they could have determined in just a few minutes that the oil needed to be changed and recommended that we start there rather than incurring additional diagnostic fees.