I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

I have taken my car, my wife's car, and my stepson's car, to Cortez Car Care, many times for…read moredifferent things. They are professional, keep you informed every step of the way, do great work, for a fair price, stand behind their work, and most of all are honest. I have spoken with the owner more than once, as it is family owned, and he is usually there. But one time that I spoke with him that stood out to me that they were different. My stepson's power steering stopped working. I called and I was about to have it towed in as it was parked at a restaurant. The owner got on the phone with me and asked me what year and model the car was. I told him, he asked me if the car had driven through any heavy puddles. I told him it had been raining, so I assumed so. He told me that model is notorious for the sensors getting wet and causing issues with the rack and pinion steering. He said, let it sit for a couple hours and dry out a bit. It should resolve the problem, and it did. He didn't have to tell me that. He could've let me have it towed in and just let it sit and dry and tell me he fixed it and taken me for a ride, but he didn't. That's honesty. I highly recommend this place to all my friends and family, and to anyone else who reads this review.

I stopped in to inquire about a brake fluid flush and a power steering fluid flush thinking I…read moreshould have scheduled an appointment for the service. They did the service the same day, the price was reasonable, I met Chris the co-owner and the office staff couldn't have been nicer or more helpful. I will be back the next time I need service on our cars.

Water pump was replaced the pump they used has been working fine so far and they were very quick…read moredoing the job

I just wanted to say, these folks are very nice and speedy when it came to my appointment for a/c…read morerepair today. I couldn't be more pleased with the pricing and the same day service. Thank you.

From the owner: Everyone is welcome . And our office is bilingual . We offer a single ASE Certified Master…read moreMechanic, with over 30 years mechanical experience. Our goal is to give you a quality automotive repair experience possible taking care of your automotive repair needs. We strive for honesty and integrity in our diagnostics and repairs. Our goal is to repair your vehicle in a timely manner. Experienced in All makes and models of vehicles and their needed repairs. We do work strictly by appointments Only and have age and condition restrictions on what we take in to repair unless arrangements have been made in advance..we also do engine swaps and transmission replacements if needed .

This is my go-to spot to get my oil changed. The service is great, and it's quick. I have never had…read morea bad experience. The prices are reasonable too.

They didn't put back the ac filter cover back on and they didn't put back my terminal cover on…read moreshit service

Not to be confused with Slumoco... which is in the slums. Not that Port Arthur is exactly South…read moreBeach Miami. There is a Stripes location here which has amazing Tex-Mex food. There is a Laredo Taco here as well as your typical large clean convenience store. Gas prices here are somewhere between average and less than average for the region, but the best thing about it is that it has that amazing Tex-Mex food, such as the chorizo and egg taco, which is one of my favourites, and so this is one of my favourite stops when I'm in Port Arthur for that reason. Sometimes for gas too.

Best tire shop in the golden triangle these guys stayed open and hour late just to help me out bc I…read moreblew a tire and had an hour drive ahead of me super nice and easy to talk to. worked so quick and very good and didn't charge me an arm and a leg I tipped them good bc they truly earned every dollar if I ever have tire toubles again Ik exactly where to go keep up the great work fellas!

My good friend here at Sam's named Melvin, helped me out. It was a pleasure in working w/him. Great…read morecustomer service. He patched not one, but two of my tires. He was very knowledgable on the task he had to do on my tire.