LADIES: If you're looking for an awesome mechanic shop where you can trust you're not gonna get the run around (or get taken for all you're worth!)... this is the shop for you! Honest and upfront about any/all charges... when I wouldn't have known a blown fuse and broken bulb from a major electrical issue, I still pulled out of the parking lot for under $60 with all of my lights working... : D I have found the needle in the haystack... and I can rest easy knowing I got something money can't buy... from excellent customer service to amazing integrity... this place is exactly what you're looking for!! read more

I paid Aamco to tow my cadillac, diagnose it and fix it. They held my car for 2 and a half months. When I got my car back it still didn't work and I was now missing emblems and door straps which average $200 apiece. They told me they couldn't fix the problem.I asked for my money back and Dickie told me to take him to court. I don't know Why so many people trust them. Or maybe it was just my luck to get screwed out of $2,500 and lose my job in the process. I honestly know why I was screwed over but no one acknowledges that racism still exists in South East Texas. The crazy thing is my car just needed another gasket for my oil pan. So I got screwed out of two and a half grand for a fifty dollar job. WOW, WHERE'S THE INTEGRITY? read more

My condenser in my car had a hole in it and I took it here to get fixed..service was amazing and quick, mrs.cathy has great customer service, she answered all my questions and explained everything..definitely recommend read more

The AC in my car was occasionally not blowing. I took my car into another shop and got quoted $2800 to fix my AC with $2000 in additional random repairs. That seemed crazy, so I took my car here to get a second opinion. I got quoted $512 to fix my AC with $100 in other repairs. I saved over $4000 and my AC works perfectly. Couldn't recommend AAMCO more. read more

My husband took a Land Rover to have diagnostics done. After the diagnosis was done, he was told they cannot fix the vehicle. He was charged $179.00 for running the diagnostics and was going to take the vehicle somewhere else. He asked for a printout of the diagnosis codes and was told he cannot have them. He had to argue to have the codes written on the receipt because Aamco will not give him a printout. We don't understand why we can't have the printout after paying for the service and they were cannot fix the vehicle anyway. read more

Terrible experience I'm from out of town truck broke down on the way to a job site for work. Transmission issues dropped my truck off experience and customer service was great until I told him I didn't want them to work on my truck he wanted 8000 for a supposedly heavy duty transmission but couldn't tell me the parts that were heavy dusty and I can get a fully built transmission for 6-8 thousan dollars and have it tuned and ready to run. Proceeded to tell me you can't get one cheaper anywhere and if you get one built it's gonna be at least 15 thousand dollars. also my truck drove on and off the trailer with the wrecker service well when the wrecker service went to pick it up after I decided I didn't want it there the transmission was all of a sudden locked up and the truck wouldn't start so not to happy with them would not recommend this place to anyone considering how overpriced it was and hostile customer service because you decided that you didn't want to have your vehicle worked on there read more

We took our 1999 Crown Victoria here for overheating (side note: we had just paid Aamco in Dallas over $500 to fix this issue). The Beaumont location told us that there was a blown head gasket that they could possibly repair (I'd it was not cracked) for $2,600. We sent the car to another repair shop for a second opinion, and lo and behold, the engine passed the pressure test, indicating there was NO blown head gasket! What had happened, in reality, was that the Dallas Aamco had done a shoddy, incomplete repair job on the radiator. So, I will be leaving a review for the Dallas Aamco, but the Beaumont location won NO brownie points at all for trying to take advantage of us, after being ripped off by the Dallas location. The ethically and morally right thing to do would have been to give us a correct diagnosis, obviously, even if it meant that the company would end up having to do rework at its own expense. read more

I had a very poor experience overall with AAMCO. I'm from central Texas, and my vehicle broke down in Beaumont around 7:00pm Wednesday on the way east to Alabama, to visit my family. I had it towed to AAMCO that evening--thanks to Yelp for finding the place--and called them first thing Thursday morning at 7:30. The front desk person didn't e-mail me a release for my vehicle even though she said she would, and it wasn't until I came in around noon that I ended up signing it in person. The vehicle itself wasn't inspected until around 2:00pm Friday, about 36 hours after I brought it in. They said they would do their best to get to it the first day--which I appreciate--but I guess they couldn't get to it. This would all be fine, if it wasn't for what happened after: The guy calls me on Friday after the inspection, to quote me $4000 for a new transmission. I tell him I need time to think about it--will he give me the weekend? Meanwhile, I'm busy with family stuff. He gives me a call on Tuesday, livid. They're closed on Sunday, so that's Saturday, Monday of not calling. Two days. I apologize for not calling yet, and tell him that after thinking it through, I decided to not go through with the work. He interrupts me, saying roughly "I thought you made that very clear the last time we talked." What? He then proceeds to threaten me to remove me vehicle from his premises immediately. He gives me to the end of the following day, "or else". What the hell? First of all, you guys took forever to look at my car. Second, when did I turn into a criminal here? Totally aggressive and unprofessional behavior. Please be wary, especially if you're an out-of-towner like me that is looking on Yelp for a nice mechanic. read more

I trust my cars to AAMCO - over the years, I've brought 2 of them in for all kinds of repairs as well as preventative maintenance. Full disclosure- I am close friends with the owners, service manager, and lead mechanic - what that means is that I see from behind the scenes how they really care about their customers. They really go the extra mile to make sure that the diagnoses is correct and that the repairs are done in a timely yet thorough manner. Beaumont is a small town, and they have been in business for many years and serve many lifelong customers - that speaks volumes about the quality and consistency of their work. read more

I cannot say thank you enough to Dickie! My son suffered some minor damage to his Honda CR-V on the Monday before Hurricane Harvey hit the Golden Triangle. After calling 3 other shops in Beaumont, all who were closed due to the imminent arrival of Harvey, I called AAMCO. Dickie opened his shop on Tuesday morning & went above & beyond to ensure that the repair was made before the worst of the storm hit. If you're looking for an honest mechanic, with a propensity to help, call Dickie! read more

Kim is a horrible customer agent at AAMCO i was there last year for a repair last year and they were great but this time she was a disrespectful and horrible no customer service what so ever. First I had to get my car towed there when i get there she is on the phone my tow guy asked where to park the car i waited in the office for 10 mins while she was on the phone then i said Ma'm because my tow guy and i were just waiting then just put a finger up in the air telling me to hold on. Next my insurance paid for the digonostic fee because my total was $998 for my muffler and pipe i couldn't pay it for a couple weeks so my insurance company towed it back to my apartment i told her i would back the next day for a receipt so i can know what needs to be done she gives me a hand written receipt which i thought was weird because last time it was typed up and she had a attitude. Next my insurance company did there own estimate there estimate was $270 big difference but i let Kim know that she needs to just send my insurance company a supplemental estimate because they just need to know everything that needs to be done with my car to make sure there not trying to make me pay to much . Basically after i asked her to do that she acted like she couldn't do it and that i needed to contact there estimate guy and get a car part number i said cant you just fill it out they just need that information to make sure that you guys aren't trying to make me pay to much and they will cover the rest the whole entire time Im on the phone with her she is not trying to help me or send off the supplemental estimate to my insurance company. She advised that they probably missed something and thats why there estimate was low and i said thats the point of the supplemental estimate my insurance company wants to make sure that they didn't miss anything any they want to know what you guys did. She told me that she would call my insurance company so i called her 30 mins later and asked if she has called she said no and that she has other customers so basically i wasn't a customer i went off on her because I have been none thing but nice and i need my car fixed i will never go there again KIM is very rude and NO help but what goes around comes around karma is a bitch. I will be getting my car fixed somewhere else because all she did was stress me out on something so simple all she needed to do was to send the estimate off to my insurance makes me think that maybe they did try to overcharge me !! I DO NOT RECOMMNED THIS PLEASE KIM IS A HORRIBLE PERSON MAKES HER COMPANY LOOK VERY BAD!! read more

I parked my car at the American Red Cross parking lot literally next door to the shop. The car did not want to start up - never happened before - so I walked in to the shop and asked for help. While the shop is next door and operates tow service, I was told nobody can come take a look at my car and I was suggested to call AAA to tow the car in. No diagnostic question asked, no scan run, essentially nobody was willing to walk that 50 ft across the grass over to my car. The shop's own tow service was not mentioned. The shop did not make the impression of being extremely busy nor was I told so. This is a AAA partner shop, I am a AAA member. I called AAA after the shop refused to come and help, and received the expected service. I did not get it from the AAA partner shop, although, in my opinion, you don't have to be associated with AAA or any other organization to do the basics. read more