Great Experience at Gordon Chevrolet…read more I had been to three previous dealers looking for a new car. Each time, the typical experience you would expect from a car salesman. Playing their game with pricing, and going back to the "sales manager" for a "better" price. Just tell me the cost already! Gordon Chevrolet was a breath of fresh air. They gave me a list of 12+ pricing options. Purchase and leasing. As it turned out, their pricing was better than the other dealers I had been to. The best part about my buying experience were the sales people. Rachel K and Dave F. They actually made the buying process enjoyable. I drove from Milford to Garden City for my purchase. Knowing there are multiple dealerships in between. Rachel made the experience worth the trip. If shopping for a car, I would recommend giving Gordon Chevrolet an opportunity to impress.

This place is a joke! They don't follow up on parts they put in,when they fail to work!!! Radio…read morescreen not working going black! In 3 times and they won't replace it!

We bought a preowned Chevy from here. It was almost new, a 2017 with 19k miles. Our salesperson was…read moreLori. Boy was she fun from the first phone call. She was very helpful. I found the car I wanted on a national website and went to test drive it the same day. I bought the car. Lori even drove the car back to my house for me since I had my other car. The car I bought was already on sale but I thought I would negotiate and ask for a lower price. They meet me halfway on the price since it had only been there a few days. I was satisfied! Lori was great. She is friendly and personal. I did have a problem with the car the first weekend. I called Lori. She scheduled a service appointment. I went to the service department where I was met with people that didn't look to happy about their day or job. They sent me to the Chevy dealer down the street since they didn't have the equipment to diagnose the problem. The other dealership was great and it was only a minor spark plug and coil replacement and I was on my way. All in all my experience was good but I question if it would be good if I had to get routine maintenance in the service department every few months.

so I brung my van there on a Friday and didn't get it back for over a whole ten days. Was…read moredrastically over charged, anti theft system had tripped up on my vehicle, was told it was going to be over 11hundred to fix, I said I only had 9 he quickly said o we'll take that. just sounded kinda fishy. wonder if I said I only had six would they have taken that, maybe even 4 or 5. It's like I was charged so much over that they were fine with whatever. you've been warned they will over charge tf out of you. But hey everybody gotta eat right..

I was on the fence about a Kia Sportage because I test-drove one at another dealership and it was…read moreuncomfortable in my short test drive. I wanted to give Kia another shot and scheduled a test drive with Kia of Canton but was not able to do one unless I was willing to buy that day, so they wasted my time going there for nothing. They seemed more concerned with selling the price than the actual vehicle. It knocked Kia off my list of vehicles to consider. The positives were that they were not high-pressure salespeople and they seem to have some vehicles in stock.

I'm sharing this because it involved a serious safety concern, but I also want to update it to…read morereflect how it was handled once the right people were involved. After leasing a vehicle from this dealership, I discovered that 3 of the 4 wheels were not properly tightened. As a mom driving five kids, that was extremely alarming and something that should never happen. On top of that, there were other issues with the vehicle not being ready as promised and items not included. Initially, I had difficulty getting a response and was very frustrated with the communication. However, after finding the owner on LinkedIn and reaching out directly, he immediately addressed my concerns. He had Jeff, the supervisor in the service department, step in to help. Jeff truly went above and beyond to correct the situation and make things right. His professionalism and willingness to take responsibility made a big difference, and I appreciate the way he handled everything. While the initial experience was concerning, I'm thankful it was ultimately resolved properly once the right team members became involved.

Ian worked well with me on finance opportunities and found the best one for me. The vehicle was so…read morenice and the price was affordable.

I just recently purchased a vehicle from Law and it has been nothing but problems. On top of that,…read moreI cannot speak to anyone about it because I am brushed to the side with every phone call. I just want my money back and my peace of mind back.

Do not use this place. They are constantly changing their quotes. They quoted one price over the…read morephone, so had the work done when it was finished the quote was now suddenly $1more than original quote and they would not honor over phone pricing. The original issue was not even fixed, when brought back they said they would check the issue for free then next day they wanted $200 to check. So if you want your issue not fixed and want the price continually changing this is your place, but if you want it done right go somewhere else. They are scam artists and terrible repairmen.

Very nice people and make you feel welcomed. They took my car in very quickly and diagnosed it…read more Great place and highly recommend

After about a 2-year search for something very specific, I found and I purchased my bucket list…read moredream car from Classics and Beyond. I've wanted a chrome bumper C3 Corvette since I was a kid and they were new... And I'm happy to say, I now own a really nice one!!! Vince was great to deal with, very responsive and professional. After the purchase, I had to delay receiving the car a few weeks and Vince held it for me no problem - no charge. There were also a few boxes of parts and documentation that came with it that Vince made sure I received. I'm in SoCal (2400 miles away) and used the 3rd party inspector/appraiser he recommended. Marty was great. The 200+ photos and 3-4 videos in his report told me everything about the car. Vince got permission from the seller to remove the front kick panels so Marty could inspect/document the birdcage (as much as possible), which if you're buying one of these, is a critical step in determining the cars condition. The car is far from show quality and has a few issues, but after having it and going through it for 2-weeks, there haven't been any surprises. It's actually a little better than I expected. Marty's appraisal gave me negotiating confidence and saved me thousands off the asking price. At the end of the day, I feel I paid the fair market price and learned these things aren't necessarily worth what they're asking, but I don't blame them for aiming high either. If you're not in the business, do yourself a favor and have it appraised by a professional. I saved a lot more than it cost for the initial report and appraisal. I also used the transporter Vince recommended. Fuel prices are up, so that cost a bit more than anticipated. Matt was very easy to work with. A couple of phone conversations and text messages and the car arrived in an enclosed carrier on schedule in perfect condition along with the parts. The driver took the balance of payment via Zelle, so nothing shady there. This was my 1st experience purchasing a vehicle on-line and I would have no problem doing this again with Vince and everybody else involved. If you're considering doing this, all I'll say is, don't try to save $$$ by short cutting on the due diligence.

Vince was very honest, and did a good job selling my car. If…read morei ever want to buy or sell, I'll go see Vince.

I recently had an issue with my key fob and I called on a Saturday. Their service department was…read moreclosed, but the guy who was answering the phone was more than helpful. He was able to give me a phone number or two and got me in contact with someone who could come and help me fix my issue for a very good price and fast help! five out of five stars for the help they offer when they cannot get you in for servicing

I had an extremely frustrating experience with this dealership and would not recommend their…read moreservice department. My 2012 Nissan had a Service Engine Soon light, so I first took it to my trusted independent mechanic. They diagnosed the issue at no charge and determined that my car needed the software update described in TSB NTB12-001, which can only be performed by a Nissan dealership. Before making my appointment, I specifically called and explained that I already had this diagnosis and wanted the TSB update performed. When I arrived for my 9:00 a.m. appointment, I again explained that I was there for the TSB update. I even provided the written diagnosis from my mechanic, watched the advisor staple it to the paperwork for the technician, and was told there would be a $200 diagnostic fee that would apply toward the repair if I had the repair completed there. The next day, instead of simply performing the update I had requested, I was told I needed a new O2 sensor first and then the update. This didn't make sense because the sensor had been replaced less than a year ago. I called my original mechanic, who confirmed that the TSB procedure is to perform the software update first and only replace the sensor if the problem persists afterward. I called the dealership back and repeatedly requested that they perform only the update. I was repeatedly told I would be wasting my money and that it wouldn't fix the issue. I understood their opinion but wanted the update anyway. Throughout this process, communication was incredibly poor. I requested a written estimate multiple times over two days, both by phone and email, and despite repeated promises that it would be sent, I never received one before the work was completed. I also had to repeatedly call for updates because no one proactively communicated the status of my vehicle. The entire process took over 50 hours. On Wednesday morning, after I emailed explaining that I needed my car back by 2:30 p.m. so I could get to work, I was simply asked, "Is there somewhere you need to be?" I found that response unprofessional given that my car had already been there for more than two days. When I picked up my car, I was finally told the update cost $413. I then asked why the $200 diagnostic fee wasn't being applied toward the repair as I had been told when I dropped the car off. I was told the update was "unrelated" to my original check engine light issue, even though the update was the entire reason I scheduled the appointment and was exactly what I had requested from the beginning. To make matters worse, I was told the warning light had already come back on and that I still needed the O2 sensor replaced. However, after leaving the dealership, the Service Engine Soon light has not come back on, and the update appears to have resolved the issue. After explaining how the communication was poor, they ended up changing the price to $306. They also printed the wrong TSB for me when I requested documentation. The biggest issues weren't the cost--they were the lack of communication, failure to provide a written estimate despite repeated requests, failure to listen to what I had requested from the very beginning, and the disagreement over the diagnostic fee. I expected much better service from a Nissan dealership, especially for a manufacturer-issued technical service bulletin.

Went to get a battery and they handed me a battery. I took it and put it in the van. Hooked it up…read moreand it didn't work. No lights, no nothing. The workers told me it was a fuse in my van (it wasn't, I drove the van in that day). They said it needed a jump (why would a good battery need a jump?!) They tried to jump it and it didn't work. They took their battery back, said they tested it and it was good. They gave me my battery back and I left.

From the owner: We are your metro Detroit community used auto parts retailer and dealer, located in Westland, MI…read more48186. Our goal is to provide you with exemplary service. We value our customers, appreciate their business, and strive for continuous improvement to meet your demands. We welcome you for your used auto parts needs or if you are in need of a great used vehicle. To find out if we have an auto part that you need, please call or go to car-part.com search engine. Thank you

Visited this auto dealer..and received a warm welcome..the car I wanted was priced right and well…read moretaken care of .. I purchased this car for my daughter a 2005 Buick and it had 6K miles less than my 2014 Chevy ..I will definitely go back to this dealer again.. Jimmy made sure that this car was in a ready to go so that there wasn't thing wrong with it..

Polk's has been my go-to mechanic and car vendor for years. They are honest just as well as the…read moreshop is. Support independent business!