I received the Picosure laser treatment at RM Skincare, and Katie took great care of me throughout the process. The consultation was straightforward & quick--Katie thoroughly examined my skin and reviewed the high-resolution photos taken with their machine. Afterward, I was taken to a private room to sign a consent form outlining the procedure. Katie then applied numbing cream to my face, and after it took effect, she removed it and began using the laser to treat my skin. Despite the numbing cream, the treatment was still painful, and my face burned a lot afterward, which is a normal part of the process. Following the laser session, I was brought to a separate room where I used cold air and an iced face roller to cool my skin for about 20 minutes before leaving. The treatment is on the pricier side, but the results are truly fantastic--Although the procedure was painful and the healing process took about seven days, it was absolutely worth it in the end. read more

Went here for ultherapy and treatment of acne scars. Daisy is very knowledgeable and attentive. She described each step to me before acting. I felt safe in her care and there was minimal downtime. read more

I've been getting facials here for a few years and it's always a wonderful experience. The environment is clean, relaxing, and welcoming, and the front desk is helpful in both English and Chinese. I usually do Hydrafacial and deep cleansing facials, and I've also tried Thermolift here. Every time, I notice real improvements in my skin. For the past two years, Qiqi has been taking care of me, she's attentive, professional, and genuinely cares about my needs. She always gives thoughtful advice without ever pushing unnecessary services, and I truly appreciate that. I always leave feeling refreshed and satisfied. read more

Yoyo is always my go-to person on facials for years. She is very nice, patient and professional on cleaning my breakouts all the time. I always do Hydra Facial with her and it was always great experience. Daisy is a laser expert who provides professional recommendations and it worked well on me. read more

Highly recommend this skincare and Kelly for facials. She is professional, gentle, and really takes the time to understand my skin needs. My skin always feels refreshed, clean, and glowing after every session with her. read more

I highly recommend this RM SKINCARE, I was completely impressed with their professionalism and customer service. Kelly is a very patient and kind person. read more

The environment is excellent, amazing service .also the Beauticians are very professional. Highly recommended!

Love this place so much. Had picosure laser treatment today and Alice and Tina are extremely care for my skin especially the dark spot due to my acne skin. Over the past year, my skin improve a lot after multiple sessions of the M22. The environment is so clean and comfy and you will feel very relax for the entire treatment. Everyone will treat you like a family! read more

I did Thermage last year July here and I could have seen the result after 3 months and last for a year. Not bad, I could see my face became lifted and firmed. Even tho it hurt a lot but it's worth to try. I also do Botox here every 6months , and facial , I like Qiqi , she is pretty professional. read more

I've been having facials with Kelly for over one year. Highly recommend her! Great experiences and very professional every time! I can fully rely on her for my beauty!! read more

I'm here for facial and M22. Grace is so great and her advice for facial is very clear. The environment is nice and service is perfect.

Update: they threatened me with lawyer letter after bad review! I booked a beauty treatment at this business and paid a $1049 deposit via Zelle. However, before payment, they did not provide a contract, receipt, or clear refund policy. When I later requested a refund, they refused and only after the fact claimed that "deposits are non-refundable," despite never providing written proof of this policy beforehand. Not only did they refuse to provide a refund, but they also refused to issue a receipt, which raises serious concerns about their business practices. Any professional business should be transparent with its customers and provide proper documentation for transactions. Instead of handling the situation professionally, they deleted my comments on social media. Their attitude was dismissive and unprofessional throughout the entire process. To make things even more frustrating, when I questioned their refund policy, they started arguing about the definition of 'Dingjin' vs. 'Dingjin' in Mandarin (two different words for 'deposit'). But this is the U.S.--American consumer law does not rely on semantics. If there is no contract, no receipt, and no written refund policy given prior to payment, a business cannot arbitrarily refuse refunds based on verbal claims. If you are considering booking with them, think twice before trusting a business that fails to provide written refund policies, refuses to issue receipts, and treats customers with hostility when asked reasonable questions. FACT CHECK: Public records show that this business has been involved in legal disputes before. If you search online for "RM Skincare Jinchao Niu NYC lawsuit", you will find past court cases related to this business. This is publicly available information from New York court records. I will be reporting this business to the New York City Department of Consumer and Worker Protection (DCWP) for further investigation. Pay attention to how the business responds--they will likely avoid answering key questions such as: Why don't you provide a receipt for payments? Why was no written refund/exchange policy provided before payment? I encourage potential customers to do their own research before booking any treatments here. Transparency, accountability, and professionalism should be the foundation of any legitimate business. 我在这家店预订了一个美容项目，并通过 Zelle 支付了 $1049 作为deposit。然而，在付款前，商家并未提供任何合同、收据，或清晰的退款政策。当我之后提出退款请求时，他们拒绝，并且在事后才宣称"订金不可退"，但从未提供过任何书面证明支持这一政策。 不仅如此，他们还拒绝提供收据，这对任何正规商家来说都是极不专业的行为，也让我对他们的商业运作模式产生了严重的质疑。 在我试图沟通时，他们删除了我在社交媒体上的评论，而且在整个交涉过程中非常不专业，无法正面回答我的合理问题 更令人费解的是，当我质疑他们的退款政策时，他们居然开始争论**"定金"和"订金"在中文中的区别**，试图用语言文字游戏来回避核心问题。但这里是美国----美国的消费者保护法并不关心这些文字游戏。如果付款前没有合同、没有收据、没有明确的退款政策，商家就不能仅凭口头承诺拒绝退款。 如果你正在考虑在这里消费，请三思而后行。这家店未能提供清晰的书面退款政策，拒绝提供交易收据，并且在面对消费者质疑时完全采取回避态度。 事实核查： 公开的法院记录显示，这家店曾经涉及法律纠纷。你可以在网上搜索 "RM Skincare Jinchao Niu NYC lawsuit"，找到与该商家相关的法庭案件信息。这些均为纽约法庭的公开记录。 我已经准备向纽约市消费者与工人保护局（DCWP）举报此商家，以便相关部门进一步调查。注意商家的回复----他们很可能会回避关键问题，例如： * 为什么不提供付款收据？ * 为什么在付款前不提供书面退款/兑换政策？ 为什么顾客要收据和相关政策的文件 对方要用律师函恐吓顾客？ read more

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I've been getting facials at this beauty salon for many years, and I highly recommend Kelly. Her techniques are skillful and gentle, and she's always incredibly patient and attentive. Every session feels relaxing and effective. If you're looking for a professional and caring esthetician, Kelly is the one! read more

Been going to RM for years now and Kelly is the BEST! She's always so attentive to details and knows what's best for my skin. I used to breakout pretty often but now my skin is all clear! Definitely recommend coming here. Everyone is super friendly and takes time to get to know you. read more

I really enjoyed the experience of doing my nails here. I was welcomed by the receptionist at the desk and making an appointment was a very pleasant process. I sat down to do my nails and they spent their time and did a really great job. Would come back again! read more

RM Skincare - Skin Care Near Me - Flushing, New York

EVERYONE PAY ATTENTION TO THE BAD REVIEWS HERE ON YELP. Avoid this place at all cost just like this other girl named Yuka explained on Google. Ivy is the one that did damage to my face - she is inexperienced, she has only been at RM Skin Care for 2 months and got fired at her previous beauty salon for messing up a few other girls faces. I have always been getting hydra facial done and this has never happened to me. My face is still puffy and my forehead has lumps. This place is unprofessional and the good reviews are FAKE or from people that they know. DO NOT TRUST IT! Ivy SHAVED my eyebrows without even asking me and made it really thin. My complexion and my skin is completely damaged. The suffering that this place has put me through - no other females deserve this. read more

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I recently had microneedling done with Zara. i cannot recommend her enough. She completely transformed my skin. I never thought I could achieve a clear, tight, acne-free, pore-free skin - and Zara did the impossible. Before discovering Zara, my skin had huge pores, acne scars, was loose. I tried every at home treatment and thought I would have to live with bad skin my entire life. thank god I found Zara. I never leave reviews, but I needed to because of how incredible Zara's service was. she recommended the exact procedure and was so thorough in how she explained the process and how it will benefit my skin. she was 100% correct in how she said it would change my skin. I traveled over an hour to see her and it's well worth it. I would follow her around the world for these results. read more

I had a fantastic experience here getting a Hydrafacial. I walked out with my skin feeling refreshed, clean, and I was so relaxed during the experience that I might've taken a little nap too. The experience happens in a private room and it was almost like getting a massage. My face was a little red after the extraction (as expected) but it was back to normal within the day. I had an awesome time and I'm certainly planning on returning frequently to keep my skin glowing and hydrated! read more

RM Skincare - Skin Care Near Me - Flushing, New York

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I've been coming here for 2 years now. Summer is my esthetician she is very profession. She'd always check on your skin and recommended what suits your skin at that time of service. read more

Best place for facials and skincare procedures. I have been visiting RM Skincare for over a year now. Kelly does my facials every time. Kelly is very detailed in her work, especially when she is cleaning the blackheads. She takes care of me very well by offering suggestions for the treatments. I love this place so I will continue to visit and have Kelly do my facials. read more

Recommended by one of the best friends, and not hesitating just made an appointment and had my first experience there with Grace, the one who is super professional and knowlegible with the skincare treatment. I meant to say clean and quiet environment with professional services being provided, highly recommended! And defenitely, will resume from now on. read more

The facial is worth it if you have the cash to burnnnnn. Went here for the first time as a treat to myself during a stressful semester. I had breakouts from the stress and my skin cleared up after the facial. read more

Had hydra facial and M22 IPL today. Highly recommend! I've been having facial with RM for a long time. Their service is definitely the best in NYC! And I had Grace doing my hydra facial today, she is really professional and nice. Overall experience is really good. Definitely will go back again. read more

So love my extend eyelash. It's looks so nature and yo-yo did what I want. It suitable for my eyes. Good job! read more

RM Skincare - So love my extend eyelash. It's looks so nature and yo-yo did what I want. It suitable for my eyes. Good job! - Skin Care Near Me - Flushing, New York

Actual rating is 3.5 stars. Came here with a friend using a Groupon deal. I had requested an appointment for my friend and I using their website but did not hear back. When I called 2x, no one picked up. I receive a text message & was finally able to find an availability. I'm not sure if they are limited on staff and thats why their availability is limited but make sure to call/text to confirm reservation. The massage was good, came with hot towel. She did good on getting the main pressure points on my back and even sat on my back to get a better positioning. The Groupon deal says aromatherapy with hot stones but the hot stone was not included. When my friend mentioned this to the masseuse, she said since it's summer, the hot stone isn't ideal. Also she thought my pain tolerance was low so she didn't want to hurt me. I've had hot stones before so this did not sit well with me. It's not up to the individual masseuse to determine what is ideal for the client without consulting (especially if the client has already purchased that service). If you want the hot stones you will have to request it. read more

I've been going to facial here for over a year now. I enjoy every facial Kelly provided me. Kelly is professional and kind. You can ask her for skin suggestions. My skin has improved significantly after going here. I can't say about other specialists here, but Kelly is the one you can trust. read more

I've been getting my facial done with Yoyo for a few years. She has been so professional and attentive. She's the no doubt one of the best!!

美睫换了好几家 个人眼睛很敏感，第一次做之前YoYo就问我是否敏感，我说特别敏感很容易流眼泪 然后小姐姐全程特别温柔 耐心的帮我种， 她推荐我做前短后长的棕色系会适合我脸型，效果出来后我特别特别喜欢 ！ 昨天又换了茶色的 ！更加喜欢！ 更加惊喜的是昨天推荐我做面部护理 ，今天去体验了一下， Yan 我太喜欢了！ 会特别细心的帮我清理闭口黑头，看出来我超久没有清理啦 她就一直逗我笑缓解小疼，Yan实在是太温暖啦！ 特别愉快的体验！ 推荐RM read more

This place is such a hidden gem in flushing. I've been doing facials since a few years ago, and Grace has been really helpful and nice. They offer different treatments to clients so you can certainly find one that fits your skin. read more

I've been getting my facial done with Grace for a few years. She's so nice and professional,She knows which one is better for your skin! !

I love hydrafical! Grace has been taking care of my skin for almost 3 years, she is very professional and patient, and she customized my skincare products and procedures based on my skin condition accordingly. I used to have lots of acne but now I'm fully healed. Reasonable price and nice service, highly recommended! read more

Come here for facial routinely, liking their service. Highly recommend Kelley, who is very nice, professional and considerate!

Eva is an amazing nail tech! She is very sweet and patient. I love my nails. The place is very clean and they play calm music. Service is impeccable. read more

Professional and courteous service. I have been going for over a year for regular facials and hydra facials. My skin has improved so much since coming here. Ask for Grace. She is the best! read more

Just got a hydrafacial from Grace today and it was a great experience. She is very professional and never pushed any products for me to buy. I decided to purchase a package and plan to come to her long term for skincare needs. They also offer a variety of other services like hair removal, microblading and more. This is like a one stop shop for all your beauty needs read more

Best place for the facials, Grace is very professional and nice! I love this place and Grace!

Love this place！ Very professional and clean！Will recommend to my friends！Good to 50-70 year olds people. I recommend Summer， she is very nice！You can get relaxing here！ read more

I love getting hydra facial here! It feels better than therapy. My skin has never looked better.. I've been consistently going for almost a year now and I can notice a difference since day 1! Grace is super talented and the only person who has been able to do extractions with the least amount of pain. Thank you so much, Grace!!! read more

Yan is a very professional and nice facialist who take care of my face for more than a year. I like her massage skill on my face and neck and she also follow up on me after the special treatment during her off time. Also, I really like the rooms they always keep it clean and I can relax my facial time. They always have some fresh flowers decorate at the welcome area, and you feel like home. During the COVID time, they sanitize the rooms carefully, and the staffs wear masks at all times! I feel safe and have no hesitation to enjoy my facial there! I would recommend this place and Yan to all my friends! read more

I'm terrible sad about Fanny has left this place and feel sorry for this place. Not the proper way or skills to do the massage i have requested that I have paid for! Went with a friend yesterday and she's been complaining the whole session but I didn't want to say a word that time cos I knew they have changed the management. Trust me the massage there is really not that professional since Fanny left. The really terrible thing is that they requested you to give tipping that you feel is not worth it.Won't be back and you can have my last massage! read more