I'm really happy I chose this place. I went in for upper lip, chin, and neck, and the whole…read moreexperience was smooth from start to finish. The studio is clean, cozy, and has a very welcoming atmosphere. The specialist took time to explain everything and made me feel comfortable. I was honestly a bit nervous because I had a bad laser experience years ago in another country, but this was completely different -- very gentle, with almost no pain thanks to the cooling. My skin reacted perfectly, no redness or irritation at all. I already booked my next session and feel confident continuing here.

This laser hair place is very esthetically pleasing and clean. They took me in right away and I was…read moreassisted by a lovely lady named Naomi. The service was quick for what I needed and I was explained how the laser treatment with them will work and how it operates. I am excited to come back. They work with one of the best laser machines Elite IQ. I took a bunch of pictures because they have beautiful mirrors. I would recommend this place to anyone looking to do laser! They even have deals for this coming Easter!

Had a great appointment with Jackie!! She was kind, efficient, and personable. She answered all my…read morequestions and made me feel super comfortable about the process (this was my first time!) She also did everything she could to mitigate the pain (not going to lie - it was "spicy" but manageable!) Facility was clean and easy to access. Parking was also easy! Will be going here for all my laser needs in the future!

If you're looking for real-deal tattoo removal without the corporate runaround, Bye-Bye Ink is it…read more Jackie knows what she's doing and actually gives a damn. She's been through the scammy chain experience herself, which is probably why she runs this place with honesty and zero judgment. Whether it's microblading gone wrong or a tattoo you've outgrown, this is the place. It works, it's local, and you're treated like a human being. She keeps it real; removal isn't fast, so be ready to have a new laser bestie for the next year.

This review and rating pertain exclusively to Dr. Charles Kwak. I strongly advise against…read morescheduling an appointment with this particular doctor. I visited Dr. Kwak on July 13, 2024, at the Fordham location. I am aware that Dr. Kwak also works out of the Queens Elmhurst location. So this is to warn other patients who may be scheduling with him at this location. When Dr. Kwak entered the room, he immediately began discussing my previous visit and medications with his assistant, without first addressing the reason for my current visit. It was evident that he had not reviewed the notes taken by the assistant upon my arrival, as my current visit was unrelated to my previous one. I had to tell Dr. Kwak three times that I was there for a new, unrelated issue. Despite this, he quickly and dismissively asked to see my skin and began prescribing medications without investigating the cause of my skin reaction or considering my recent allergic reaction and complex medical history, which the assistant had carefully documented. As he rushed out, I remembered that he had not examined my face, where I had another issue, because I was wearing a mask. The assistants tried to inform him, but I heard him dismiss them in the hallway, falsely claiming he had seen my face. When I confronted him, he attempted to gaslight me, insisting I had pulled my mask down, which I had not. He once again, started suggesting a face wash without any further investigation or questions. The stressed and exasperated looks on the staff's faces reflected my own frustration with this doctor. While I sat in the room, I could hear Dr. Kwak loudly speaking to other patients, prescribing medications without listening to their concerns and cutting them off mid-sentence, just as he had done with me and the staff. The staff at this location have been wonderful, and my experience with Dr. Curtis Chen was excellent. However, my encounter with Dr. Kwak was a stark contrast. Despite his impressive credentials and advocacy claims on the website, his behavior was dismissive, rude, and unprofessional. If he cannot provide compassionate and attentive care to the underserved population, he should consider retirement. The people of the Bronx deserve better than the neglect and harm caused by doctors like him. He also has several other negative one star reviews stating they had a similar experience to mine here: https://www.healthgrades.com/physician/dr-charles-kwak-29hnm

This location is closer to my house by foot, so I thought it would be convenient to do my light…read moretherapy here. But they never got the approval for it and then never followed up with me or with an appeal; so that left me a negative experience. It seems they're less competent than their flushing main office. 2ndly, I give my medications and what I stopped taking wasn't removed so the doctor had to do the job all over again. 3rdly, I was told that what I wouldn't be able to remember would be written down and for me not to worry. But what I did get was a couple of business cards with the name of the rx creams. The explanation and caution that was verbally communicated was not written nor provided like I was assured by Stacy Li. This was my biggest dismay. I have a lot of prescriptions and some require a two part mixture and others can't be used long term. All of that information I needed was not given to me in writing as promised. Competence and following through has been their biggest issue in my experiences.

I don't recommend this place for facials for an overall positive experience. Their facials I guess…read moreare okay. They are relaxing but the workers are very money hungry. I feel like they PLAN their mode of operation to extract as much money from you that they can. They will convince you to buy multiple packages and upgrade your bundles. It's ridiculous. It's hard to say no because they are very convincing and are nice. They will compliment you as a part of their ploy. For example, they convinced me to agree to paying for my "acne" facial with two packages which totals to about $100! The only difference that this provides is that they use acne products but it's the same amount of time and the procedure is the same as a basic facial. That's so scammy. If you post a "before" and "after" photo on Facebook or Instagram, they'll give you a free facial session or $35 worth of product.

I have been coming to Med Spa/Dr.Wei since 2014 and I have never been disappointed. They always…read moreoffer there most cutting edge laser treatments and anti aging solutions, often not found at other offices. I come here for Artefil a "permanent" filler. Not an easy substance to work with, Dr.Wei is a master. The results are always spectacular and natural.

The customer service and overall experience at LaserAway UES is always phenomenal. I've been coming…read morehere for years and really appreciate the attention to detail, friendly staff, clean environment and stunning results I've received from their procedures. The receptionists are always professional, flexible and in a great mood. Maddison, Connor and Amertius are all wonderful and just a few of the employees that highlight the wonderful environment here. Yes, there's more affordable places to get laser done in NYC but I rather go here because I know can count on consistency.

The worst place possible! Stay away the girl that works there must've been new and not trained. She…read morepricked me at least 100 times and when asked to stop I was told the syringe wasn't done yet. I was shaking from the pain.

Today was the first time visiting this location and I just know this will be where I will be doing…read moremy remaining sessions. The place itself seems identical to the Williamsburg location but I like this one better. The receptionist was very friendly and helped me to schedule all of my appointments on the same date so I'm not coming to Laser Away a million times like I work here lol (not sure why they were scattered out to begin with) She also informed me of the update where we can be in the sun before/ after laser. I was concerned how was I going to be outside this summer with 8 treatments remaining. Glad it won't be an issue now. The woman who did my laser (I wish I would have gotten her name) was very informative and made me feel comfortable. This was my second session so I'm still pretty new. I added on a new service, my upper lip (because why be hairless everywhere else and still have a mustache?!) and the woman walked me through what it would feel like and even did a test on my neck before we began- I appreciated that. She was thorough and took her time making sure to get every spot. I already booked my next appointment and I can't wait to come back! I've seen amazing results after the first session so I can't wait to see if any hair grows back now.

Storytime: removing my former 5 star review because laseraway is DOWN BAD... story time: tonight…read morethe "manager" yona wanted to leave early so she called me at 655p to tell me she was cancelling my 7p appointment booked weeks ago and that I planned my work schedule, childcare and plans with friends around- I had already driven 30 minutes to get there and was around the corner. She then yelled at me when I suggested I should receive some sort of compensation for the severe inconvenience, told me I was out of luck because I already paid for the service and then hung up on me. Every single laseraway employee I've ever met has told me they are looking for a new job and hate working there and clearly it's managers like yona driving away good employees and customers. I'm shocked she still has a job with customer service/managerial "skills" like I saw tonight, but hopefully she enjoyed getting off early tonight on June 23 2026. Avoid and take your business elsewhere unless you want your appt cancelled without notice 5 minutes before so the manager can tell you she doesn't care because you already paid for the appt, hang up on you and then leave early.

Great job by Diane…read more Loved the February Xtox on my forehead Howard beach area needs more days than Monday

I found this GEM on a Instagram ad . What a find !! Dulce the owner is AMAZING. Her work speaks…read morefor itself . She transformed my cellulite ridden thighs in 5 sessions !! The best part is Dulce the owner is CONSISTENT !! i've been burnt before by other aestheticians , buying packages only to have marginal , choppy work after the first session . NOT Dulce she excellent at every session . I was so satisfied, i decided to try other treatments. i could see staying with her & only her indefinitely.

Beautiful place and good service, my face looks beautiful,, thanks.read more

Every time I call there is no answer and left messages for 2 weeks nobody called me back that's…read morevery weird

Awesome staff , excellent services . Highly recommend…read moreLaseraway for Your Hydrofacial , clear + Brilliant facial, hair removal , and any other services .

Purchased a hair laser removal package "Memorial Day sale". It cost me $3900 for 8 sessions. I went…read moreahead and trusted the sales woman that only 8 sessions is needed. ABSOLUTELY NOT! It's been a year this June and barely see a difference!!!! Staff is nice. Every time I went I did mention I haven't been seeing results as I was promised. YES THIS WAS A WASTE OF MONEY. GO TO ANOTHER SPA ITS CHEAPER it may work better.