The installation of my HVAC systems was good - the team was very professional and thoughtful. When…read moreI call for service off hours, I was disappointed that they didn't have 24/7 emergency service. However, the tech who did come the next day was very responsive and knowledgeable and fix the issue quickly. My recommendation is to either begin providing 24/7 service or at least partner up with someone who does. Otherwise, service team was very good.

The techs were very professional, clean, courteous and efficient. And our new system works great!read more

On time and professional . used high quality parts from a plumbing supply house vs home depot or…read morelowes which are typically lower quality. Would higjhly recommend.

Great service every time. Issues are fixed quickly and the work is always done right. Very reliable…read moreand professional.

Did you ever want to review someone or something and give it a higher rating than is possible? Well…read morethat is the reality with our experience with Reed's Heating and Cooling! Superb quality service and care of customers is an attitude, which almost always begins with the leader and my wife's experience with Frank who owns Reed's Heating and Cooling bears that out! He was honest, responsive and caring even sharing with her his experience with the product she was purchasing. Frank spoke clearly and didn't use terminology that might confuse her. He honestly told her that he couldn't get the original product but that the one he was installing, which she would never notice was any different than the original product, actually cost less. He gave her the time for her questions and always returned phone calls. He knew he was in competition with other businesses and did his research to make sure she would be totally satisfied once it was installed! Reed's secretary and other staff showed the same positive approach in serving their customer. This is a business that clearly follows their leader and their superb reputation reflects that.

I was looking to replace my old Air Conditioner and a Reeds Technician stopped by to to give me an…read moreestimate. He explained that my old system had many recalls and service alerts, also that my duct work in the attic could be improved. So I had them install a new Rudd A/c unit and with all the improvements they made to the duct work, my house is nice and cool in every room! I actually have to raise the temperature because the house is too cold from my normal temperature setting of 72! GREAT JOB!

I use this company for all my heating and A/C needs. always a prompt response and problem solved…read more Reasonably priced!

Four Point installed new HVAC system in 2025 prior to sale of home. As the new homeowner, there is…read morea service problem that needs repair. While one of the owners, Scott, visited the home to review the problem, he has not gotten back to me on a solution. I have called the office 5 times in 2 weeks with no response. Truly disheartening.

We returned from a vacation to find our heating system had stopped working while we were away…read more Temperature in the house was at 43 degrees. I called Rostron and was advised a technician would be there between 9 and 10 that morning. But, at 8:10 Evan called and said he would there in 10 minutes. He arrived and proceeded to diagnose the problem with our older system. He spent some time working all aspects of the unit and discovered the problem was in the part of the system removing water from the humidifier. He was able to flush it and get us heat in a short amount of time. We were veery pleased with Evan's professionalism and dedication to correcting our problem. He made us very happy about our choice of Rostron Home Services.

Needed a repair of an old boiler whose pilot light was out - and they refused to attempt fix or…read morere-light it. Tried to upsell me on a new system after the technician barely spent 10 minutes looking at it Found an alternative HVAC who was happy to do a quick fix - to keep it going until we replaced the system in the spring. They want to sell you new products - not really interested in repair

I needed a service call, AC not working and looking at a very hot weekend ahead. I left a message…read morelate Friday afternoon, received a call back and they were here by 10:30 the next morning. All fixed in an hour. LOVE THEM

Do NOT go with this company for installations. We had them do an installation of central AC/Heating…read moreunit. It has been months now and we have a gaping hole in our ceiling that sucks up our toddlers balloons and has almost killed my birds because they've almost flown up there. I have made numerous calls to them and a report to the better business bureau to finish the job and I'm STILL waiting. It's such a dangerous hazard and they are doing NOTHING about it.

Atlantic Air Systems is a high quality and professional organization that always provides excellent…read moreservice. Jake from Atlantic Air did a great job today communicating the issues with my a/c unit, providing detailed updates about how to repair the unit and he was an excellent teacher. Jake is awesome and I would be happy to have him work on our system in the future!

I've been debating writing this for several days, as I am a firm supporter of small businesses, but…read moreit keeps bothering me and I want others to pay attention and not pay for unnecessary repairs: I contacted Atlantic Air to do a heating system inspection for a rental unit, as required by Toms River Township. I have a 1000 sqft rental in Toms River. My first experience with them was excellent . I was unaware that the gas had been disconnected after the last tenant moved out and just prior to the inspection. I was there 3 days prior and it was still turned on. When Atlantic was there initially, they discovered there was no gas, and they promptly rescheduled with me for after I had the gas turned back on with no problems or additional charges. It was great. On the day of the inspection, they were prompt and professional. My tenant had begun moving in and was there when they arrived and they were pleasurable to her. I had been in the space for the prior 2 weeks cleaning and doing some minor maintenance, and the thermostat and heat worked great as I was there on some colder nights and kept the place nice and toasty while I worked. Within an hour or less of them arriving, they called and told me "the thermostat is funky - its kicking the unit on and off and they can't get a good read on the system. He's going to replace it ($195)." Again, I was just there, it was cold out, and I used the heat constantly and it worked great. But, it was a work day, I work 60 min north of Toms River and live 30 min north of Toms River, so I said fine - just change it. I'm not going to argue and I won't have a chance to come down and check it out. I thought it was odd that it had literally worked perfectly 4-5 days prior, but I wrote it off and moved on. Fast forward another 20-30 minutes, and I receive a call from the office. "Your heat exchanger is cracked. This can be very dangerous. We can't issue you the heat cert until we do further inspections." At this point, its important to note that the furnace (Gas fired hot air) was installed 7 years ago. Its only a 7 year old furnace. I asked some questions. The woman on the phone was very polite and professional, and said she would get back to me. After hanging up, I did my research. I found out that the only way to determine if a heat exchanger is cracked is to either remove and physically inspect the entire burner assembly, or remove the entire blower unit and use a camera scope, or use a Carbon Monoxide monitor in the vents to look for leaking CO. I spoke to the office contact again on the phone, and asked bluntly "please let me know which method the tech used to identify the cracked exchanger out of the 3 methods, and please provide me the video and photo evidence of the cracks." Again, she was polite and professional, and told me that this was their newest technician (only hired 1-2 months ago), and he wasn't used to their protocols, she was going to review the findings with Frank, the owner, and get back to me again. Hang up. 30 minutes later the TECH calls me to collect the $195 plus tax over the phone for the thermostat that he put in. I pay him, since I agreed to the work, and ask him about the cracked exchanger. He informs me, (direct quote) - "welll....its about 8 years old, so its nearing the end of its useful life. Its not there yet, but its getting up there." I literally laughed at him and told him that the average gas fired furnace lasts 15-20 years. I guess he thought I didn't know anything about furnaces and didn't do any research. He further said "well, we have our A/C trucks on the road right now since its AC season, I'll need to come back with the heat truck with the appropriate tools and do a proper test of the heat exchanger to determine how much CO is leaking." Hang up the phone again. Finally, the office lady calls a final time - "Frank reviewed all the data, and it turns out there are no cracks in your exchanger. Just note that its burning a little hot. Also, the tech said the filters are really dirty and you need to change the filter." I changed the filter literally 5 days before the inspection during my last visit to the property prior to scheduling with Atlantic Air since I knew they would be doing a full inspection of the heating system and vents. It was a brand new filter, with two spare filters sitting on the floor of the HVAC closet right next to the furnace. This was another lie from the tech. I hate writing these kind of reviews, because I did my research and chose Atlantic Air because the reviews were all 5 star for honesty and value. If I were an elderly person, however, I could have very easily agreed to a new thermostat, a furnace rebuild (heat exchanger) or replacement for $4500 or more, and filter changes. It just seems like this "new tech" was out to gouge. My final recommendation: question everything and make them prove there's an issue before agreeing to anything!!

Worst experience I've ever had with a company before. Our brand new AC unit stopped working and a…read moretechnician came out and told us that we needed a new part. We were told that someone would call us back and it has been eight days and we have still not received a response. Every day we call for an update and they still have not been able to give us a straight answer as to if the part has been ordered or not. I would not recommend this company to my worst enemy

Nick was sent to my home to fix a water leak from a pipe in the basement. I found him to be…read morecourteous, friendly, diligent in his work, and attentive to detail. The office staff was also very friendly and professional. I would recommend Garon T Plumbing.