I have had a good experience. Called first then went in, everything that was discussed on the phone came true. I have a truck and a car put tires on both. No Issues at all. Also had a 4 wheel alinement with no issues. I will take quality over speed when it comes to my vehicles, they didn't take to long to get them set up and balanced, nor did the 4 wheel alinement. They even cleaned the hand grease off the wheels. I have been very happy with their service. read more

very knowledgeable, vehicle was done on time, very helpful staff. I had 39 years in this business while living in Massachusetts so I knew what I was looking for. read more

I was shopping in the area and unfortunately got a nail in my tire. It was luckily a very slow leak so I first went to Discount Tire as it was closest to where I was. They were of little help. They filled my tire with air and told me to make an appointment to come back in the morning. Well, I live a 1/2 hour away and was worried that I might not even make it home. Luckily, RnR was around the corner! Mark and his staff were amazing. They made sure I was taken care of and had a safe tire to ride home on. I am so very grateful for their kindness and help!!! read more

So I had a very nice experience..the guys at the front desk made sure me and my best friend were comfortable while getting the tires put on. I am very pleased with the service I received and I'm sure I'll be back with my vehicle along with my husband's at some point. We waited around 2 hours for 4 tires, mount, balance, and alignment! read more

TERRIBLE CUSTOMER SERVICE! Beware of "hidden fees". First they quotes me on the phone $500 total cost (I asked several Times if that included everything and was told yes). I was told that I could make any down payment and I would owe the remainder 6months same as cash either in weekly, biweekly, monthly payments according to what I paid down on the day of service. I called to confirm my appointment time and price the day before. When I arrived , I was told the appointment time was wrong and that my quote was for $686. They said the tires are $500 and the remainder was for taxes and fees to include an alignment program and tire insurance. Also, that I owed $171 down and owe $171 for the next 3 months. They said that they don't do a 6 months same as cash program and that I would have to go to their Leesburg facility to get that offer. They got me an appointment there for not even the same tire. They couldn't even tell me about the tire I was getting at the new place other than describing the tire dimensions. The girl working at the desk argued with me that I didn't tell Trey, the man who made my appointment, that I lived in Inverness and didn't apologize for my inconvenience. (The guy who made my appointment, Trey, asked me my address and where I lived and quotes me the wrong price and wrong payment plan and wrong facility). So now I am 2 hours out of the way and no tires. Also, at no point would anyone tell me who the manager was at that building and it took me asking several times and 20 minutes later after being angry before the assistant manager came over even though he was 5 feet away and heard everything! He offered to put my tires on for $25 down today but I would still Owe the balance beginning next week on the 4 month payment plan. I looked around and got new better tires at Firestone (compared to the crappy $69 tires from China RNR was selling me) that are twice the miles for just slightly what RNR was charging AND got the 6 months same as cash program. These people are rude and liars. They'll say one thing and then it's a whole other story once you get there. read more

The service at front desk great Tracey was real nice but the shop and tire Techs suck broke a stud on my tire and sitting there I could hear it break,pressure on compressor was up to high ,my time is valuable, have been there for 4 hours, Then they send me to get it fixed some where ELSE Don't have tools to fix the damage they caused,yeah they said they where sorry, but how does that help me. If you are going to sell tires then have a shop that has what need, for the unexpected. read more

Never do business with them. Ever. Shitty customer service, disrespectful. And when I got my wheels and tires, they bent my studs with out telling me. I've had other rims and tires on my truck with no problems before them. I then bought new wheels and had them go put them on and they told me "my stud size is different than your New rims" (stock factory f150 wheels from same year truck) so I bought New ones today, went to go put em on and no luck. I then realized they were bent, and my buddy which owns a big tire shop told me the same, had to force the New ones on, and tried the other one's I had and got them on. I called them to tell them and now they are avoiding me read more