Moved to Louisville a few months ago and have been looking for a good full service car wash. Tried…read moreseveral places this one is clearly the best. Changed my subscription to clean waves after trying them based on location, actual wash process and post wash area. Good vacs, towels and sprays. Somewhere in the middle on price compared to others in the area. Staff quick and helpful.

Took my car to Clean Waves. Their equipment was set up incorrectly causing damage to my roof…read moreantenna. They reviewed video footage and admitted fault and offered to pay for damage. When final bill came in from Ford Dealership, they refused to pay the difference from the estimate to the final bill. Too bad, could have had a customer and family and coworker recommendations, instead, I have let EVERYONE know, do not go there. Never ever again. I would give this place zero stars if it would let me.

Thomas Car Wash was recently sold to new owners, and I hope that they continue the great service…read moreand washes that Thomas has become known for. I visited again recently. Pretty much anytime I'm on Hurstbourne and have some time, I stop to get my car washed here. I always choose the mid-tier wash for $15, which gets my car clean and shiny. On top of the great wash and the clerks who will power wash the front of your car before you enter -- just to make sure all the bugs and bits are off -- I also appreciate the fact that Thomas has free vacuums for interior cleaning. These have always worked great. You can also powerwash your floor mats. Thomas has those little extra bits that make an experience stand out. Please don't lose those! And I and others will keep coming back.

Update: I received a call a day after submitting my claim and spoke with a very nice man who went…read moreover my claim to get me on the right track. After that call, I took my car to their offered appraisal and currently waiting for a call back. We used to use Thomas car wash a lot as I saw the value they had for washing cars and good pricing. Their prices have gone up, just as everything else has in the past two years. Unfortunately, I lost my car's antenna cover while at the car wash but didn't realize it right away( kids in the car). I was unable to get back to the car wash on the day it happened so I called multiple days only to leave multiple voicemails and never received any response. It was just an antenna cover, not the end of the world. So I finally was able to stop by the car wash to speak with someone only to have them say they had none. And they mentioned to submit my claim online and (hopefully) someone would speak with me. I doubt anyone will reach out, as it's past their 72 hours of mark. I'll keep y'all posted on any feedback from Thomas Car Wash!

ZERO STARS HORRIBLE !!!! they force you to stick their huge sticker on your front windshield…read more when I asked why, they said so you won't steal from us and share a plan !! I said if you don't trust your customers you should use the cars license plate . I cancelled the BS membership I should pull in and make the rude employee try and get the sticker that's permanently stuck on my brand new cars windshield !!!! THIS IS THE ONLY CAR WASH THAT DOES THIS !!!!

Very pushy staff. The employee working outside was worse than a used car salesman. I told him…read moremultiple times that I wasn't interested in the discount sheet and that I was only there for a single wash, but he kept insisting I take it because his boss wants them handed out. When I said I would just throw it away, he pointed to the trash can and told me to go there--then still shoved it in with my receipt. Completely unnecessary and uncomfortable interaction for something as simple as a car wash. I won't be returning. There are plenty of other car washes in the area that don't treat customers this way.

I visited this carwash a couple weeks ago at the Kroger gas station in LaGrange, KY. I paid $13 for…read morea carwash and the facility didn't function at all. I noticed an employee sitting in his van and made him aware of the situation. He had me go through the port again and again, nothing. He gave me a number to call and both he and the lady I spoke to assured me I would be issued a refund via check to make me whole in a couple of weeks. Today I received two coupons in the mail for free carwashes from Washnshine. These coupons are useless to me because I have since sold my vehicle and, Infact, the only reason I visited their carwash was to clean it up for the buyer. These people are dishonest and I would not recommend anyone patronizing any of their establishments.

I did the self wash. It accepts cards and you hit the button when you are done for it to stop…read morecharging you. I spent $7.50 but could not see how long my time was as it disappeared as soon as I hit the red button. I prefer using a card such as this over continuing to put in more coins - even though I spent a little more I felt less rushed. My only issues were that the middle bay I was in didn't have great drainage on one side so you will be standing in some water. Also since the water hose is connected from above you there are a couple places you may stand that will have soapy water dripping on you.

The location of 9506 Taylorsville road is my favorite and the manager Helen and her team are the…read morebest. I use the basic wash for all my cars and the cars are very clean , no issues at all. I remember one time the machine had some issues and they told me that pass the car again. I see that their first priority are the customers. The location is always clean, the landscaping is taking care very good. When ever you have a questions they are always ready to answer and provide resolution. I used couple of other locations by this is the one i used the most because closer to my home. Keep up the good work Helen and team. Outstanding service and dedication to the customers !!

You can't beat the monthly subscription for car washes. I go 3x a week. Nice people, nice…read morecarwash.

After a 26-hour round-trip roadtrip plus a tree by my parking pad that likes to drop sap on my car,…read morethe Subaru Outback was in need of a good wash. Mike's was the closest, and it did the trick. The car wash is what you would expect, with different levels of washes and a monthly membership for unlimited washes. I went with the mid-tier option. I was able to get right in and then go to the vacuums to finish the job. One thing I noticed, though, that was different from other washes: You have to pay to use the vacuums, a couple dollars for five or so minutes. This wasn't too expensive but I missed the free vacuuming -- not due to the price but because it helped to be able to use two vacuums to better reach each side of the car and trunk. But I would definitely come here again.

STAY AWAY!!!! they force you to place a ugly sticker on your windshield…read more complete bs now it's stuck , horrible place

Love the free vacuum! The set up getting into the lot is a bit confusing though, so we ended up…read morehaving to back out of the line for the wash.

Whitaker (7yo): This place is SKETCHY. for one, the arm that lets you in was broken and when it…read moresprays the pink stuff it engulfs your car and it takes forever. It nearly blew off the side mirror. Malissia (mom): Short in length as car washes go, but it got the job done. Both the credit card console and the automatic arm were acting up, so a person's help was required. That was okay, it was quick, but all in all I'll probably go somewhere else next time.

I love that this car wash has an option where my car can just pull in with a touchless wash…read more I Hate the ones where my tire can get f'd up-Never again. BUT!!! THIS is one of the Few Locations that provide a touch-less Simple drive forward, and I don't have to worry about out my car getting scratched either!!! they do need to upgrade some of the equipment if they wanna keep up with the other car wash places though

This was a horrible car wash. Don't go here. There was still lots of soap on our car and the foam…read morewas very sad. Barely any foam came out. Very disappointed.

It's awesome great deal their most expensive is only 10 and you get the undercarriage wash wheel…read morewash blow dry spot free rinse. Love it. It beats all the new car wash places.

I paid to get in the first slot to have my car washed. It took my money and didn't do anything. I…read moretry to call the number n no one answer. I left my number for them to call but no one contact me. I want my refund! Is this even a legit business?

I use the self wash when I come here and it works really well! I find that really no automatic car…read morewash does a great job at cleaning my car so I like to do it by hand so I know I get everything. The equipment always works and it's a fair price. They also have vacuums, fragrance, and shampoo for your carpets.

Horrible! Do not waste your money! This car wash did not remove even minor road dirt. Total waste…read moreof $8.00.