I highly recommend Mark for his professionalism, and fas response fair price than you.read more

I highly recommend Mark for his professionalism, efficiency, personality, fair prices,…read moreresponsiveness, and excellent work. My hot water heater started acting up on a Friday night. By Saturday morning, I noticed the tap water was exceptional hot, too hot to touch. Then, by Saturday night I ran out of hot water. Resetting the heater seemed to fix the issue, but it overheated the water again. After some researching and contemplating my options, I decided to reach out to a professional. I contacted Mark to see if he could come and diagnose my heater and offer a quote for any repairs needed. Mark was able to come over my house as soon as I was available to meet him. He was very professional and analyzed the situation and gave me a few options on how to remedy it. Most likely, the thermostat in the heater went and it would need to be replaced. But since my heater was 13 years old, another option, probably the better one, would be to replace the entire heater. Mark quoted me a very fair price to fix my heater, or replace and install a new one. Mark shared his professional opinion, and the options, without trying to sell me anything, or pressure me one way or another. I had asked Mark how soon he would be able to fix the heater, and how fast. To my surprise, Mark said he had an opening the very next day, and it would only take about an hour to install a new one. After Mark left, I discussed my options with acquaintances and family, and I decided the best decision would be just to replace the heater. A couple hours later, I called Mark and asked several more questions. He answered my questions professionally and respectfully. He was not condescending and was very patient with my inquiries. I decided to hire Mark to replace the heater. The next day he arrived with one other person, and the new heater, ready for installation. I was amazed by his speed and precision with installing the heater, piping, and electrical wire. If I had tried to install this myself, it would have probably taken me days; it took Mark 1 hour. The heater is working great, and the installation looks fabulous! After a stressful weekend of not knowing if, or when, I would have hot water, it was great to finally relax and be able to enjoy a long, hot shower with my girlfriend.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

Frank was on time, ready to access the issue, courteous, and professional. He was able to…read moretroubleshoot the problem and also recommend various solutions with pricing that was reasonable. He will be our go to plumber and will be highly recommended to family and friends in the greater Hartford region!

Frank the Tank's was quick to return phone calls, on time, and well-priced service for quality…read moreinstallation done on a new hot water heater that was purchased at the Home Depot. A++experience! **Highly recommended**

We set out to do the dishes last night and had no water. At first we thought it might be the touch…read morefaucet in the kitchen, but, there was no water in any of the faucets. I called Maus this morning and they had their team out right after lunch. The well pump had failed (not surprising as it was original to the house when it was built in 1980). 3 1/2 hours later we had a new well pump and cap for our well. And our water is back on!! Prompt and great service. Detailed explanations as to what was happening. Thank you, Brandon and Lucas, for all your great service and professionalism.

Maus has been WONDERFUL for all our plumbing. While taking care of my grandma's property (sept…read more2020), the water heater went out. Called a couple other local companies but no one was as accommodating as Maus. they Did an amazing job, and I found out later they were my grandmas number one pick for plumbing! Should have asked her to begin with, hah!

I was able to make an appointment online and they had so many available times which allowed me to…read moreget someone to come out just a few hours from when I noticed the clogged pipe. They have short 2 hour windows for appointments which is great that I didn't have a 4+ hour window of time I needed to wait for them to come. The gentlemen, Mike and Andre, that cleaned a clogged pipe we had with a giant snake, were really pleasant, kept everything clean and kept me informed about what their doing and what their recommendations were. Once they finished the work, I had another gentlemen come, Justin, who was an inspector and checked that the pipes we have are still good and there aren't any additional issues I should worry about. He too was really kind and allowed me to view exactly what he was seeing and walked me through the process. It was also nice that none of them tried to upsell me on additonal services or add ons. This inspector service was recommended to me and was free of charge. The snake drain cleaning was their most basic service for what I needed and was $700. I didn't do much shopping around so I don't know how their rate compares to others. Overall, I had a really good experience with them and would recommend it especially if you have urgent plumbing needs.

Franklin was wonderful. very honest and willing to show me exactly what was going on and what was…read moreneeded go fix the problem.

When we had an emergency, I called Service Relief based on reviews and had an amazing experience,…read morefrom the call with the CSR in the office, to the scheduling, to the prompt service call. Armando was amazing. He called when he was on his way, explained the process and options up front, and competently and thoroughly worked to resolve the issue. He was knowledgeable and personable and didn't mind me hovering. I would confidently recommend!

I used them several times for smaller projects Without issue. Had them replace a boiler in December…read moreand had them come back 6 times to get the heat and hot water right. The last call they cancelled the night before so I ended up calling another company. The other company came in and fixed the problem...they left out a part allowing the water to heat properly and fixed the pipe to make it burn the oil cleaner. I called this company four times to ask for compensation for this and all I get is that they will call me back and they never did.

Requested an estimate back on August 16 , took multiple requests and finally came out in September…read more11. Said he could start the job within 2 weeks. October 1 and still not even gave an estimate to me. I ran a successful business for over 50 years an no a shady business person when I meet one. No return of text or phone calls to say he doesn't want to do the job. STAY AWAY you've been warned!! Truly don't believe he's qualified. Deal with a licensed contractor,not a handyman who is not required to be licensed.

I HIGHLY recommend Erich the Handyman. I had him look at my deck to make repairs that were long…read moreoverdue. He is and was very responsive to my many questions and concerns. He made a thorough review of the entire deck and recommended only those areas that needed to be repaired or replaced. This was after he gave the deck an entire power wash to uncover those places that were covered by the dirt and grime that built up over 40+ years. Color wise It looked brand new after he completed that phase. Bottom line ... Eric is very responsible, courteous and very concerned about doing a perfect job. He has many areas of expertise when it comes to repairing, replacing etc any and all projects you may have. In addition his charges for the work I had done was very reasonable. Overall I will not hesitate to call Erichs Handyman Service in the future. As a matter of fact, I have already set up time in the fall to have him return to seal my deck.

Experienced water seepage into basement from around well pipe. They removed large evergreen bushes,…read moredug abt. 5 feet down with backhoe and replaced broken water and electrical pipe. Drilled new access into basement wall. Took less than a day. Clean, neat. Friendly and pleasant people. Would recommend to anyone. One of the few companies that do it all - fix a dripping faucet but have access to larger equipment when needed.

Poured a concrete pad in my backyard for a court. It looks amazing. They did it flawlessly, its…read morebeen a few years and its still in great condition. Whenever my home needs repairs related to construction or plumbing, I give them a call first. Highly recommend. https://www.arrigoniplumbing.com/home