Great experience. Very happy with how the entire deal was executed. We had just gone to a local…read moredealer and felt rushed to purchase and the numbers were not explained clearly. We left that dealer and went to John the next day. What a difference! Thank you

2020 jeep wrangler sport.. needed tires as soon i bought it. No help from dealership...needed…read more$3300.00 timing chain ..no help from dealership even after promised to pay $1000 on it..needed brakes ...needs A/C work. No help from dealership..I paid for this vehicle with my bank ..no financial assistance needed from.them.but he promised to help with the bills but never did..also had two (2) bad shocks ( fox shocks ) that cost me $500...plus front sway bar was bent ..no help from dealership.... Get your car looked over before you purchase from this guy .. seems nice at first ....but once its done he is done...

These guys are the only mechanics I will EVER go to again as long as I live in the area. I took my…read more2002 Jetta to them a few months ago with a wheel bearing that was in dire need of replacement. They were honest, fast, and very friendly. I called a few days ahead to schedule the service, brought my car by first thing in the morning, and it was ready to pick up by mid-afternoon. Great job. Great price, too. They didn't pressure me at all on further service recommendations, either. In a rare find, these are awesome guys who seem like they opened their own shop because they actually love what they do.

Took my old Audi here and was very impressed, from now on I won't go anywhere else in the Triangle!…read moreFriendly service and timely return of my car but most important of all is that they were completely honest and they didn't try to pressure me into getting any needless/expensive/easy-for them repairs. For a young female like me this is the best quality you can find in a repair shop. They just fixed what I needed done, the most straight forward way possible and very quickly. I dropped it off in the morning and it was done the same day. And the price was reasonable too, I know because I got a quote from a different place in Durham that tried to up-sell me for more than twice the price. Don't take your Audi/VW anywhere else! I need these guys to stay in business forever!

I had a great experience buying my son's first car from sales associate Devon. The process was…read moresmooth and stress-free Definitely recommend!!

Mike was great, love my new Tacoma. Super easy trade in…read more They searched a 250 mile radius and found the best truck. Pete T.

Starting off it was okay. But trading my nice Nissan in for this new one is the worst mistake ever…read more. I ended up getting a Nissan pathfinder because of the space for the kids that I have. Within the first /second week regardless of how minor the issue was to them it was a big issue for me because guess who's paying it for me. Basically to sum it up I had to keep or they wanted me to keep bringing my car back-and-forth when the stuff was going on my car and I told him that's unacceptable I had two kids I don't have the time of day to keep coming up there. Especially when I text you or send you videos of what's going on with the vehicle. So finally when they were able to do some thing I guess he thought he was doing something really sweet and nice about giving me a loaner. I guess you can say that But that neither here or there. To me it's customer service you choose this business I would expect you to go out your way. Especially when I brought it up before it hit 30days. like I expressed to them it would've been different if I waited after 30 days but I didn't. Anyway the first time when I switched all my stuff out my car thank you Greg. & sorry that your boss was yelling At you because you were not in the wrong whatsoever and you and I know the conversation that we had about the stuff that needed to be done to the car that you wrote down and then he wanted to go back to you and be in your face talking like he wasn't wrong. anyway the first car that was brought to me the car didn't even start and it was in ridiculous and in bad condition I wouldn't even drive it sorry couldn't even drive it. Then I was given another one which is a little bit smaller than what I purchased from them but doable I guess if that's what you wanna call it. Then my husband had gotten a black range rover that they have on the lot which I will not get because the panel is coming off and I guess the suspension something was wrong with that but he supposedly said he fixed it but that panel part they might've just put some glue up there just to slap it back down so of course.So if it starts lifting up don't say I didn't tell you. Nobody's wants be paying a $500 Car Note wit's shit that's wrong with it I get that we're not gonna fix everything but at the same time come on now you can do a little bit better with fixing up your damn cars before you sell again. I don't care how small it is to you Or how much you think it cost nobody wants to put down that much money just to be getting into something else that they had to put more money into it having to pay. Then he got upset because I didn't put gas back in the car when I didn't even get enough gas to start with the loaner. At the end of the day we got a huge argument and he felt as though he could talk to his customers any type of way. Wrong not this couple. I don't care how mad he was what he was upset about you're not gonna come incorrect to me or mine . So I told him he needs to go to his office sit down regroup when he calms down to come out and talk. Nobody's gonna hear you out while you're upset so he thought it was OK to come out his mouth sideways and he got checked. I dont care if he liked it or not and that's just that but I definitely would not recommend getting anything else from here. trust and believe I will be out your way sooner than you think. Then again everybody has their own opinions and their own experiences. And whoever is going to comment on this from the company you can just say it when I make my next payment because I will definitely say something back to you and that's just that . sincerely, Rai your customer that tried to keep her

Otto has been so helpful to my family members and I in providing us the best cars that are reliable…read moreand he is so patient and provides us with every thing we needed to know and answer all our questions . He helped me with my first car I ever purchased and after a car accident he was so quick to help me find a new great car.

These guys were absolutely AMAZING. They were incredibly professional and accommodating. I was the…read morelast car of the day for them - they didn't even start until 4:30p and they stayed until almost 8pm (without complaining once) to make sure every last little detail was covered - which is saying a lot since my car was covered in "shotgun tar." My car has never looked better! Nick was the contact person. He made it easy to schedule an appointment; he actually called when an earlier appointment date became available; they arrived promptly and on time; and he followed up with me the next day to make sure everything was good. These guys were true professionals. I would recommend them to anyone and everyone and will definitely be doing business with them again!

I'm just so impressed by the quality of the job they did. They really listened to me when I asked…read moreto not use any products with a strong smell due to sensitivities I have and the result is incredible. Every single inch of my car is absolutely spotless and looks brand new -- from the tires to under the seats, no spot was left untouched (and uncleaned!). The prices were very fair and they even talked me down to a cheaper package when I was discussing my needs with them. I would highly recommend this place.

The team at Perfection Motors has always done great work! I am so pleased with them. So much so, I…read morereferred my bestfriend. This time, though, I wanted to give myself an early birthday gift. I got new tires, an alignment, and some other work. Let me just say that my 2007 Ford Focus feels and drives like a brand new car! You guys are truly a God sent! Thank you Perfection Motors so much!!!! Thank you! Thank you!! Many many times, thank you!!!

I was very nervous when I went to purchase my new ride but I have to say that the treatment I was…read moregiven from Jonathan and Muhammad was exceptional! I would highly recommend them for your new ride. They made me have such a smooth process. Thank you guys!

My husband and I were looking specifically for a Jeep Wrangler in Mojito. They are few and far…read morebetween - matter of fact, only one Jeep dealership in Raleigh has them. AD had a used one with one owner, 7k miles at a GREAT price!! As soon as my husband returned from a business trip, we headed over there. We were both very impressed with how you are treated - greeted at the door, no hassle on price and the salespeople are paid commission by car and not how much you spend. They have a bar there where you can look up all of their cars, but we were there for one in particular only. I felt 100% like our AD sales guy was there to help us find the perfect fit of a car and not up sell us on something we don't need. However, just my luck, this car was just sold online only a few hours before we got there! However, Charles let us know the deposit was still pending, so he would let us know if it fell through and offered to help us find another car. In addition, the General Manager, Kevin, wrote us to thank us for dropping in and see if there is anything he could help us with. Amazing service. We wind up finding buying a new at the dealership, but my husband and I were just so impressed with AD. I highly recommend them and when it comes time to buy another car, we'll be stopping back in.

I put $300 to hold a car, once I couldn't get financed I was promised that the money would be…read morereturned. It has been weeks, and gotten nowhere with them. Now when I call they send me to the sales person's(Charles) number and left a voicemail which is never answered. Then they send me to Trevor and never get an answer. They are now not answering my calls. Where is my money.

I stopped in CBS on my way home from work as my tire pressure light kept coming on. The mechanic…read morechecked my air pressure for me as a courtesy and pointed out I had a nail in my back tire. I went inside and asked how much for a patch job, and they quoted me 24.99. They were SUPER friendly, and the repair took less than 20 minutes. With tax, it was a little less than 30 dollars. I was really impressed with the service I received. Thanks a lot to Jerry, Josh, and the crew!

Seriously, just don't go here. If you were to breakdown in front of here during an NC heatwave just…read morepush your car somewhere further down the road. Check engine light came on and also a problem with driver side headlight. Bulbs kept going out. Close to 400$ and this situation being dragged out for weeks what I've gotten is headlight bulb changed out (lied to about the light socket and some sort of "line" involved and absolutely nothing done for the Check Engine Light. There isn't one portion of the service provided that is component everything from ordering the parts to (apparently) the mechanics. That said everyone is friendly enough just nothing gets done. I'm okay with spending money for dealership prices as you'd have a certain expectation; not here my experience has been disappointment and total rip off. Don't make the mistake I did just avoid this place.