I had an appointment at 2:00 for a simple oil change. Waited for 3 hours!! And no one even bothered…read moreto apologize for the long wait!! I won't be back!!

Excellent experience at this Dobbs! Went in for a four wheel alignment, and couldn't be happier…read morewith the price and service received.

Good ethics in auto repair have been hard to find, like since cars. With that in mind, I am happy…read moreto say that I would highly recommend you give them the opportunity to service your vehicle with care, kindness and professionalism. I have had multiple issues dealt with throughly and at very reasonable cost. Thanks Vern's.

Had an on going electrical issue in an older vehicle. Verns Automotive did an outstanding job in…read moretracking it down. Thank you

Quick and thorough. Offered the add on but they were not pushy at all! Cost was as expected and…read morehad a $15 off that was easily honored.

Great service awesome staff who will take great care of you. Oil change, wiper blades and many car…read moreservices. Drive up welcome.

Stopped in for an oil change. Sha was professional and knowledgeable, and the price was right!…read moreMidas on Collinsville Crossing Blvd will be our new location for service.

We had my oil changed prior to our trip to Florida at this God forsaken location…read more It wasn't til we were leaving Florida that our low oil level light came on! We had just had it serviced!!! We pulled into a Valvoline station and told him this that we just had it changed less than 1000 miles ago; we were shocked to find out this terrible location scammed us and never put in my 1 quart of Duralube. My oil was thick, black, and sludgy and the oil filter was dirty and packed!!! They didn't change my full synthetic oil at Midas and kept my quart of Duralube as the oil level was 1 quart low in Florida; I've never had any low oil light to illuminate until this incident occurred. You should be able to trust there so called automotive techs to do their job. We will be following up and seek legal action.

The service and customer service was excellent. LaKenya was able to find the documentation that…read morewasn't showing for our car. Then made the appointment over the phone for us and got us serviced in the same day. She definitely needs to be a manager for that store.

Hidden fees they don't show up front. The price was well above what is quoted online.read more

Long time customer. Last time I brought in my truck, I had both differentials and the transfer case…read moreserviced. They asked about my manual transmission and I stated I would come back. They said they couldn't service the transmission because the plug was unreachable after 5 minutes of effort. I took it to Midas and reality somehow altered itself! In the new dimension of reality, Midas had no trouble performing the maintenance at all. Valvoline, you just lost a long time customer and about $1,200 a year.

They work SO SLOWLY. Every time I come to this location I end up waiting over an hour to get a…read moresimple oil change

I have never had a negative experience at this location! They are always quick and don't try to…read morepush unneeded services on you while you are there like other places. January is always the one who seems to help whenever I roll up for services and she is amazing. She always gives the best suggestions and makes sure you leave there feeling like you were fully taken care of. I love this location and will keep coming back as much as I can when needed!

Got a full synthetic blend change, fuel line treatment; and new whispers for less than $200! They…read morealways get me right, and I just bought this car with some high miles but I plan on keeping and restoring her. Thanks Valvoline

I stopped at Dobbs Auto Repair on my way back to Chicago over winter break after realizing my…read morecoolant was low. Even though it was a quick, minor issue, the staff was incredibly courteous and more than happy to help. They topped it off without hesitation and treated me with the same professionalism you'd expect for a major repair. It was such a relief to be helped promptly and kindly while traveling. Great customer service, friendly staff, and a place that clearly values taking care of people. I'd absolutely stop here again if I'm in the area.

I have been coming to Dobbs for most of my car needs for over 20 years. I have always felt that…read morethe great staff have taken care of me and my auto. I feel that I get honest service at a decent value. A nail in my tire brought me into Dobbs today. I booked a an appointment so I was able to get right in and get the job done. Now I am back on the road thanks to Dobbs!