I've been coming here for the last 2 years since my previous local repair place was bought out…read more I've had great customer service on the four separate services I've had completed and they are straight forward and to the point. I'll continue taking my car here for service in the future.

I took my car here after rave reviews saying how awesome they are. I had a noticeable exhaust leak…read morethat I could smell inside the car. They said it was right under the drivers seat and "fixed" it for $400. Never got a receipt because when the car was ready I called to say I was coming and the guy said he was leaving work and I could give him my debit card number over the phone and he would leave the keys in the car because I had a spare. I noticed almost a week later that there was still an exhaust leak. Called them and got it in a week or so later. They checked it out and told me I have several exhaust leaks and it would cost $1000 to fix the whole exhaust system. Not right at all in my opinion. If you take a vehicle in to get fixed and they charge you but don't fix the issue then that is dishonest!!! I would not recommend them to anyone!!!

Brought my car in for rear brake work yesterday and I am very pleased with the whole process! I was…read morequoted a fair price, work was done quickly, and everyone was friendly and courteous. I will absolutely bring my car there again. Thanks guys!

I previously stated issues I had. I came in and saw them. They were upstanding and reasonable and…read morestood behind their work, and made the situation right. I understand they are a local small business as such I wish them well, because they are what makes America.

Really nice people. Offered to give me a lift home. Always busy. Many repeat clients. Do not over…read moresell. In fact I've known them to gently resist doing work on your car they thought you didn't need.

My experience with Auto Authority was shady. Here's the story…read more I dropped my Honda Fit off to repair the trunk latch. They charged $75 to inspect it and told me it would be $560 to repair it for (parts and labor) as they said BOTH the latch and actuator were broken. It sounded like too much so I had them put it back together so I could ask for a second opinion. They put the original parts back together and it works flawlessly. Nothing was broken, the wiring must have been loose and they were trying to shake me down for an extra $500 bucks. There's more shadiness to the story but this is the jist. I wouldn't trust these guys if I were you.

I was looking for some items for my son's car. I left a message and Randy promptly returned my…read morecall. He took my information and searched for what I needed. Though he didn't have what I was looking for, Randy was very pleasant to deal with.

I've wasted this guys time a lot and ya he's kinda rude but he knows what's he's talking about. hes…read morevery blunt and is very entertaining to talk lol but he needs to sell me a 350 engine and transmission from a 1998 Chevy 2500 vortec

What could be improved is the scheduling website that doesn't confirm when you schedule the…read moretime/day of service, and no one answered the phone. I went to Bergstrom for their $99 special, & added a tire rotation for a few dollars too.

Matt provided excellent service! I needed 4 new tires for our Lexus and Matt put on a set of…read moreGoodyear Assurance. The ride is amazing and I got 6 months at 0 interest to pay for them! I highly recommend Tuffy Appleton!

Unfortunately, transmission developed a leak. Al's said they would fix it, but car was already…read moredownstate in MI. I sold the car to my sister-in-law. Luckily, we had stopped talking to her, because tranny failed again shortly after she bought it. So, no harm, no foul. But, I probably wouldn't go there again.

help me get the word out there that Al's transmission and Auto in Manitowoc Wisconsin is not a safe…read moreor reputable business to take your vehicle for repairs or servicing me and Marissa took our vehicle there as a referral from another auto shop that doesn't work on transmissions Al's transmission did not follow the proper steps they were supposed to send an estimate to the insurance company and get authorization to do work on the transmission instead they just went ahead worked on the transmission and then tried billing the insurance company and the insurance company said they weren't paying because they didn't authorize then they tried billing us for the work which we did not authorize we are now currently in the process of suing them for the vehicle and the unauthorized repairs and since the court case is now going they have went and placed a mechanics lien to take the vehicle and sell it instead of just owning up to their screw up given the vehicle back or waiting for the court case to be finished me being the nice guy that I am before all this started I tried working out a deal with else transmission Craig Lisa you name them and they refused I didn't want to see a shop get screwed over their money because they didn't follow the proper steps when they fixed our truck but they shot us down every step of the way that we tried finding some middle ground with them I can't emphasize this enough do not trust ales transmission and auto with your vehicle. On a side note Marissa doesn't know that I'm making this post at this time but to be honest I'm rather pissed

Did amazing job on my truck. Dropped it off the night before my appointment cuz I had to be at work…read moreduring the appointment time so I would be around to take it. They pulled the truck in way before the scheduled appointment. Got it done in amazingly fast time and the price was fantastic. They did a Wonderful job on the truck. Called me and told me what they were gonna do and updated the price so nothing was hidden. I would definitely recommend and come back again.

Your better off going to a dealership for repairs. Such a waste of time and money. Very…read moreunprofessional the so called service rep dropping f bombs over charge and find things that dont need repair. Better off going to a dealership save your time and money and go somewhere else. The place is a rip off!!!!!!!

CAIR realty knows their Chevys. I thought I knew what the problem was, but instead of the…read moreexpensive fix they explained the real issue which was a far less expensive solution. Definitely recommended!!!!

We've "shopped" around over the years, but stopped once we tried Cair. They are so good to us, we…read morenever doubt we have the best service and the most fair price. We went in today praying it wouldn't be too expensive - the engine light was on. It turned out an engine sensor had to be removed and cleaned, and we were a bit low on oil. They took care of our car and didn't charge a dime for their time. Who does that?!