Showed up and delivered as promised and on time. Friendly and sent photos.Well maintained tow truck.read more

From the owner: Welcome to Jay Towing Services, your go-to source for reliable towing services in Katy, Fulshear,…read moreRosenberg, Richmond, Sugar Land, and South Houston. We understand that when your vehicle breaks down or is involved in an accident, you need help fast. That's why we are dedicated to providing fast and efficient towing services for all types of vehicles, including cars, trucks, SUVs, and more. Our team of professional and experienced drivers is always ready to assist you, no matter what time of day or night it is. When you need a tow, don't hesitate to give us a call at (281) 914-7129 We will arrive at your location as quickly as possible to get you and your vehicle to safety. In addition to towing services, we also offer a variety of other services to meet all of your vehicle needs. These services include roadside assistance, accident recovery, heavy duty towing, and long distance towing. Thank you for considering Jay Towing Services for all of your towing needs. We look forward to serving you and getting you back on the road as soon as possible

They are horrible, attitude is nasty over the phone, I've gotten hung up on multiple times. Ive…read morebeen trying to get my car from them for months, my family couldn't even get my car because they were saying it was in someone else name but they stated to them my title was in the car with my information and the card information, they still wouldn't release the vehicle. Fees are accumulating every day, so them refusing release makes me lose money while they gain it. The storage cost is already to high to what I can afford and they won't do anything about it, unlawfully holding my vehicle. Terrible company service!

Great Arrival time and the driver was very helpful and informative on the accident process and what…read moreto expect.

My '05 Monaco motorhome had overheating and warning light. Had to have the hydraulic fan motor and…read morecontroller replaced along with flushing the radiator and oil change. Because of part shipped from England, Covid and weather, there were delays but Robert was good at keeping me informed. Most of the work was performed by Nicholas. When it was finished, I drove it over 1000 miles to Colorado with no overheating or problems related to their work. They were reasonable, only charging $100 per hour and they probably actually worked more hours than they charged me for. It was a tough job. No fancy shop but hard work and honesty, and good at keeping me informed of the progress. I highly recommend them, especially for basic maintenance and reasonable rates.

Horrible experience ! Bad customer service! Crappy service! Dont waste your time! Go elsewhere!read more

My Ford Explorer XLT's battery was dead this morning. And now, its purring like a kitten! The…read moreMechanic "O" came to my rescue! He was professional, fast & friendly! But, it took the both of us, like forever to take the battery out! That battery was locked up like Fort Knox! Anyway, he checked my old battery and it was dead, and it took him about 5 minutes to put it in! AND he saved me about $150 OVER 1-800-Battery! I would strongly recommend this guy "O" he knows of what's he's doing!! AND I used my roadside assistance with State Farm! And it took him about an hour to get to my home. And now, I'm a happy camper!

I just wanted to send a thank you to the owner of the company. My car was stalled at Shell off 99…read moreand Clay Rd last night. He saw us trying to jump the car (we thought it was the battery) and let us know that it was actually the starter. He stayed with us a good while (for free) to try and help us get the car to start but we ultimately had to get it towed. He appeared to just be passing by but I thought it was really nice of him to stop and assist. I recommend his services 100% just based off his character alone and will let others know about his business going forward. Thank you so much again!

Needed a tow immediately, and they answered quick. The driver Rauf was very professional and…read morehelpful.

Locked my keys in my trunk and Rauf was the first to tell me a good LOW price and he said he'd show…read moreup in 10 mins. This man showed up in legit 10, popped my car door in 5 mins. Just my luck, I locked my keys in my trunk, thinking if I could unlock my front door I'd push the button to unlock my trunk. NOT the case, Rauf still stayed to help me and even called a dealership for me while I spazzed out for a min but luckily he was able to unlatch the back seat from the front and I was able to crawl and grab my keys. BEST SERVICE, FAST and good price, Rauf at Star Towing is who you call. Thank you

1.stand on time 2" about an hour"…read more 3 Arrive 56 minutes 4. inclement weather 5. insurance company use 4.5 hour wait b4 calling on my own. AAA 3.2 wait time in between waiting for insurance... last straw called BUENTELLO!!!!!

This company is unreliable and unprofessional. No one ever showed up for tow. No one followed up or…read moreanything. First ETA 30-4" min. Next ETA was another 20 min. Then no one would answer my calls. After multiple calls and texts the tow truck driver finally text back and said I needed to contact dispatch because they were going to dispatch someone else. Please don't waste your time. After working 12 hours no one wants to deal with an unreliable company or spend their hard earned money.