Some of the most unhelpful, unfriendly people I have ever encountered. These people need to stop…read morelooking at us as sheep, and realize that while this may be a "job" to them, this is our lives. They are clueless about their products, and rude when you call them out on it. Ted Blake. Stay away.

From the owner: Uncovering hidden risks and addressing known exposures is central to our ability to protect you and…read moreyour assets from life's hazards and uncertainties. We specialize in helping businesses, professionals, and families identify and address those risks with the right solutions.

Excellent experience Gets right to the point and saves us money on our health insuranceread more

Joe Ritter has been very helpful and curteous. I would highly recommend him for anyone trying to…read moreuntangle the Medicare maze!

I contacted 5 Star for quotes on Homeowners, Auto and Umbrella when my current policies were up for…read morerenewal and Joe worked diligently to try and beat their rates.

I recently decided to survey the insurance market for homeowners and auto coverage. We'd been with…read morefive points for several years. We found a more competitive coverage by ourselves and notified the firm that we would not renew with them. Subsequently, the owner accused me of lack of ethics for purchasing our insurance from one of his employees who had left his firm. I told the owner truthfully that I'd had no correspondence with his employee; he subsequently indicated I had lied to him. His approach to customer service was the primary reason why we decided to look elsewhere. Approach with care.

As a former 30-year customer, my advice is simple: run--don't walk--away from Allstate…read more Over three decades, I filed only a handful of minor claims. Two were handled appropriately, but one was an absolute mess. The adjuster was consistently unprepared, late, unresponsive, and unable to answer basic questions. At one point, I was quoted hundreds of dollars for a repair I knew cost less than $20 at a hardware store, justified only by "that's what the system, Xactimate, says." That experience alone raised serious concerns about how a major claim would be handled. Unfortunately, I eventually found out. After a winter storm, I noticed a small water stain on my ceiling. Upon inspection, it was clear there was a significant moisture issue in the attic--every sheet of roof plywood was wet. Despite this, Allstate determined it was not a "new issue" and denied coverage, leaving me responsible for a full roof replacement costing over $16,000. For context: I've lived in this home for 20 years, the roof was only 13 years old, and there had never be

I've actually had Allstate since I was 18 years old with my first car. Dave's office is quick to…read morerespond and I'm not sure if it is just because we have never had any accidents (other than pot hole/deer related issues) but we've always gotten the best rate from them compared to other companies. I do check competitors annually. And with the pot hole damage and fender bang to miss a deer, the response was super quick and I hadn't even realized that a rental car was included when the car was in for service--the fender damage required a few days stay. And none of it affected our rates. I would absolutely recommend them!

Good team that responded fast and accurate to my insurance needs. The quote came quickly and after…read moresome tweaking offered me a good deal.

From the owner: Our Mission is to be the Community's first choice for quality insurance and financial products. We…read morefocus on You! We help you insure what you've worked hard for by providing Auto insurance, Home insurance, Life insurance, and Health insurance in West Chester, Chadds Ford, Glen Mills, West Goshen, Kennet Square, Thornton and Downingtown. License #: PA-636284, DE-1348175, NJ-1542848