I called around the local area and found out about Precision from several parts places. I then…read morecalled Precision and spoke with Matt. I told him about the problem with our dryer. He said he might have the part on the shelf but if not would order it & may take 2-3 days for it to arrive. He called back a couple hours later apologized & said he had to order the part. 2 days later he had the part and came to the house to fix it. He was on time and had the machine fixed and running as good as new. I highly recommend this company & Matt. He was very professional in his dealings with us, up front about how much it would cost and stuck with his estimate.

I just recently moved back to Redmond, Or. and needed to find someone to repair my dryer that had…read morestopped working. I wanted to support the local guys and I ended up finding Precision Appliance (based out of Redmond). I called Matt (One of the owners) and we talked for a bit and figured out what the problem might be. He and his brother ended coming out to my house a couple of days later. Here is where the problems began. They show up to my house and from the moment I answered the door to the time they left, they both acted like they did not want to be here. They were unfriendly, did not communicate well with what they were doing and made me feel uncomfortable, like I was being a burden to them with having them come out. They originally told me it would be around $100, $70 for the service call to even come out and $30 for parts and labor. My dryer is only 3 years old and after a while of them figuring out the issue, they tell me that the problem is one of the most expensive things to fix/replace. My new balance was now $200. They said they would order it the next business day and could come back a week later when the part would have shown up. We cautiously agreed as we were taken back by how the long the extra wait would be. Also, as they were leaving, I asked them if they were having a bad day or something (to see if this is how they normally act and treat their customers) and he responded that he just wanted to go home and have a beer and tried to "play off" their bad attitudes. After they left, my husband researched how much the part costs and how hard it would be to replace. He found the part online for only $70 dollars and also found that it takes less than 5 minutes to replace. They were going to charge us $60 in labor?! This was outrageous, so my husband ordered the part and fixed it himself. We ended up calling Matt at Precision Appliance to let them know that we appreciated their time, but we would like them to not order the part and that we not too pleased with how they acted while they were here. I received a call back from him a short while later and in his voicemail, he said I could pay by cash, check or card. HE DID NOT EVEN APOLOGIZE OR TRY TO KEEP OUR BUINESS. The next day I get a call from Matt while I'm at work, asking for me to pay for their services. I told him that I would pay by cash when I got off of work that day. After work (3pm) I called him to see where I could meet him to pay. He never called me back. Instead, he sends his mother to our house, unannounced after 5pm (after business hours) with his 2 little kids to collect the $70. I had just left the house and just my husband was there. He was taken off guard and was forced into writing them a check. I called Matt right away and told him how I thought this was unprofessional and rude. I specifically told him I had cash to give him. I am very disappointed that Precision Appliance made no effort to try and rectify this situation. I want others to be advised so they do not have to deal with what I had to.

I called Kirby Appliance Services on Tuesday and they came to the house on Thursday at the…read morespecified time. They repaired my washing machine with a part they had and were on their way within a half hour. They charged a fair price. I would highly recommend.

Two other repair people (nationally recognized company) tried to fix our Electrolux washing…read moremachine which is under factory warranty and failed. Electrolux called Kirby and he diagnosed and fixed the issue in fifteen minutes after conferring with Electrolux technical support by phone. I will call Kirby again for any other appliance issues.

What nice people. We wondered in a couple of days ago…read morelooking for a used clothes dryer but not ready to buy necessarily. But after talking to them, we had them deliver a nice used dryer that afternoon and are very pleased. Excellent price and warranty. Used it a couple of times and works great. Very highly recommend them. Mark Clement

best used appliance repair shop I have found. either bring yours in for repair, or buy one of their…read moreused appliances. what a lifesaver!

Great experience with Lights On yesterday. They arrived promptly, did quality work and were easy to…read moredeal with. I had a new Tesla charger installed, several broken outlets diagnosed and fixed and several code violations fixed from my new home inspection. The work was great and the price was fair. Would highly recommend.

(2 stars) "The…read moreelectrician who did the work was competent and efficient. However, my experience with Lights On Electric's billing and follow-up was disappointing. When the nearly $3,000 invoice arrived, I asked for clarification about the charges. In response, I was given only gross figures, with no clear breakdown explaining the specific work performed or how the charges were calculated. Only seven days after issuing the invoice, Lights On sent a hostile email stating that I was late in paying and threatening to immediately add late fees. This response felt unnecessarily aggressive and inappropriate toward a customer who was simply seeking billing clarity. Because of the lack of transparency and the bullying tone of the communication, I will not do business with this company again."

I have been in the AC business for over 40 years. I had Diamond Refrigeration Put air conditioning…read moreequipment in my house that had never had it before. Diamond was quick, clean and efficient. I highly recommend Matt and his team to anyone thinking about having air-conditioning put into their house.

I am so impressed with Diamond Refrigeration. They came out to LaPine to hook up my Mini split that…read morenever got hooked up in my tiny house before delivery. For two weeks I had been using space heaters. They are knowledgeable, super quick to answer any questions, very friendly, trustworthy, & I could go on & on. I am just so grateful and so happy that Diamond was chosen by my builder to come out and do this install. You couldn't ask for more. They cared about doing it right and how my builder wanted and needed it done! That's stand up workmanship!

Justin answered my call, looked up my product\problem right then and there…read more Unfortunately for me the part was discontinued. ( a 25 yr + old unit) So I asked for advise. I followed his advice and went to Manny's where they also were super helpful. For sure I will call again if I have any other failing appliances. Thanks you sir. Bonnie 5 star

Lance and Sandy enabled my Maytag washer to last for 25 years. Lance was always fast, very…read moreexperienced, and gave wise advice. His services were very reasonably priced. When it was finally time to get a new washer, Lance and Sandy were no longer selling appliances, just repairing them. But he told me where to get a Maytag, and it was a good recommendation. When I sold my home I gave the buyer Lance and Sandy's contact info and my recommendation. I now live in a great care center. The owner does a large amount of laundry every day. She also has valued Lance's help for many years.

It's kinda awkward letting someone into your home who won't even make eye contact with you... does…read moregood work and is quick but will also show up early to your house and expect you to be there. I feel bad leaving a less than perfect review but it's been weird every time they come to our rental (ie we don't choose them).

I bought a great recumbent bike online but when it was assembled, it was a bit defective. The seat…read morewobbled sideways with no way to tighten it down because the four bolts attaching the assembly to the bike couldn't be tightened. In addition, a handlebar kept loosening itself so that there upward play AND there was another problem. The company who sells the bike is back east and had to find a repair company willing to make a house call. Enter The Fitness Techs. When I was contacted to schedule the appointment I was told that the tech would call to notify me he was on his way and that's exactly what happened. Brandon and Colby arrived and quickly took care of the requested warranty repairs for my recumbent bike. Both were friendly and professional. Brandon also advised me he'd repaired the seat as best he could. While he fixed the seat wobble, the frame itself was a little wobbly which he'd see a lot on recumbent bikes. I completely understood because I already figured that although the bike was the best in my price range, there were probably tradeoffs. Still, the repair went quickly and the work is solid. I'd call The Fitness Techs again to provide both in and out of warranty repairs for the bike.

We have an older, yet expensive treadmill that needed cleaning adjusting and moved from the…read morebasement, two stories up, to our office. They arrived early, went right to work and got the job done quickly. They explained everything, including challenges due to the age of the piece of the equipment. Everything was cleaned, repaired and adjusted and staff were enjoyable and polite. Could not ask for more.