A very solid five (plus) star experience;…read more I am posting to share my appreciation for the excellent service we received at Hope Diamonds & Company. After deciding to part with mom's jewelry collection, which no one in the family wanted.   We found Hope Diamonds on Yelp and could not be happier with the experience. We were taken care of by Jimmy and truly appreciated the time he took to evaluate each piece, clearly explaining both the positives and negatives of every item. Since we had checked the spot prices for gold and silver beforehand, we felt the offers we received for each piece was very fair, accurately reflecting either the melt or resale value of our items. Hope Diamonds & Company will be at the top of our list for any future jewelry needs.

Jimmy was the diamond expert who stood out during my search for a specific type of diamond. I found…read morehim to be honest, direct and knowledgeable. I ended up purchasing a custom ring designed by him that exceeded my expectations.

El Paseo Jewelers is truly outstanding. The service is warm, knowledgeable, and never pushy, and…read morethe selection and craftsmanship are top-notch. The team takes the time to listen and make sure you're completely confident in your choice, which is rare and refreshing. If you're in Palm Desert and want a jeweler you can trust--whether for a special occasion, a repair, or just browsing--this is the place. Highly recommend! Thank you Raju your team is amazing

Thank you for your nice and flexible service. I am super…read moreHappy with the new beautiful Bracelet. We will see you soon.

I took my mother's 1965 Bulova Sungold watch to Don Victor Jewelers in Indio for repair. They,…read more especially Raul understood the importance of the watch. Raul was extremely empathetic (we lost her in September) to my concern. They had the lugs built back up so it is once again wearable. And I love it! I won't say they treated me like family, because that's a bad word. But Raul was patient, keeping me informed every step of the way. He understood the intrinsic sentimental value of my watch, and handled it as if it were his. Thanks Raul, for a positive experience.

I've purchased with them before a couple years ago I applied for their financing and they were very…read moreunprofessional and we were calling family members that were listed on the application to advertise. Fast-forward now I still reached out for pricing on a bangle and I just realize the company blocked me on Instagram. Luckily I found a better jeweler, but I will definitely not be recommending them anymore than I already have.

Great service! Friendly, reasonable, a pleasure to deal with and that was my first timeread more

Ii went into Prescott Jewelry thinking I had a broken prong on my diamond ring. Kevin examined it…read morevery carefully and said my center diamond was very secure as well as the littles ones. I appreciate Kevin's honesty. He could have totally taken advantage of the situation. Thank you Kevin . I will recommend you to my friends.

I cannot recommend Smoke Tree Jewelers highly enough. From the moment I walked in, everyone on the…read moreteam was welcoming, knowledgeable, and genuinely focused on providing exceptional customer service. Marisa, in particular, was an absolute pleasure to work with. I brought in an important jewelry repair that required both expertise and attention to detail, and they handled it flawlessly. The repair was completed remarkably quickly without compromising on quality, and the craftsmanship exceeded my expectations. Throughout the process, Marisa kept me informed, answered all of my questions with patience and professionalism, and made me feel completely confident that my jewelry was in the best hands. What truly sets Smoke Tree Jewelers apart is the combination of outstanding technical expertise, professionalism, responsiveness, and overall value. It is rare to find a business that delivers such a high level of service while making every customer feel genuinely appreciated. If you are looking for a jeweler you can trust with your most treasured pieces, look no further. Smoke Tree Jewelers has earned my highest recommendation, and they will certainly be my first choice for any jewelry repairs or future purchases.

I took my watch in for repair here. The gentleman who served me was the jeweler. He was very…read moreprofessional and friendly. Quotation and repair were both prompt and the communication clear. Great selection of jewelry also.

Well, I took my Rolex in to be serviced and I was told it would be $1,800 dollars that was twice as…read moremuch as the past two times I sent it in to Rolex. So I sent it to my jeweler in Indiana and he sent it to Rolex and it was under 800 including a complete refurbish and repair by Rolex. I'm not sure why it was $1100 more but unfortunately, I will not be using La Quinta jewelers in the future.

Brought in my tennis bracelet to be tightened and my grandmother's ring to be resized. Quick…read moreturnaround, great communication, and both pieces fit perfectly now. So happy I can actually wear them comfortably. Will definitely be back!

From start to finish, our experience was absolutely exceptional!…read more My husband initially reached out about a Rolex we were interested in, and Christy was incredibly helpful from the very beginning. Since she would be off on the day we were available, she connected us with Nicole, who took amazing care of us during our visit. Nicole was knowledgeable, patient, and genuinely excited to help us. She spent time showing us several Rolex models, answered all of our questions, and made the entire experience enjoyable and stress free. Every team member we interacted with was welcoming, kind, and professional. When we finally received the call that our watch had arrived, it was from our original sales associate, Christy. She coordinated everything perfectly with my husband, and when we made the trip to pick it up, the experience exceeded every expectation. The watch was exactly what we had hoped for, and the pickup felt like a true celebration. We were greeted with the sweetest balloons, treats, champagne glasses, and such positive energy. The attention to detail was incredible. Christy even offered to take photos for us, making the occasion feel even more special and giving us memories we'll always cherish. Purchasing a Rolex is a milestone, and both Christy and Nicole made it an unforgettable one. Their professionalism, communication, and genuine care made the entire process seamless, exciting, and fun. We couldn't be happier and look forward to working with them again in the future. If you're looking for someone who is knowledgeable, attentive, and genuinely invested in her clients, ask for Christy. She turned a dream purchase into an unforgettable experience. Thank you, Christy, for going above and beyond. And thank you, Nicole, for helping make the journey so enjoyable from the beginning. The location is absolutely beautiful, and the level of customer service is truly second to none.

Adrian Stewart was absolutely amazing. She took the time to get to know our family and remembered…read morethat my wife is involved with the PTA at our children's school, Grapeland. Knowing that the school color is purple, she thoughtfully incorporated that detail when helping us with my wife's lavender Oyster Perpetual. It was such a personal touch and showed how much she genuinely cares about her clients.

Went in with some items I wanted to sell, and was greeted by Rocco the owner. I explain my…read moresituation as summer is coming along, things at my work get slower and the AC bill gets higher. He was able to give me a more than fair offer for my items. I had shopped around a few places and by far a great offer compared to anyone on El Paseo. Glad to have found Rocco and 100% recommended. .

Great guy ! Very smart guy , knows so much about watches and their worth. Took in a watch I…read moreinherited and he was able to tell me more history and value about the watch. He was able to point me in the right direction. Knowledgeable and worth the trip to Palm Springs. Oh and had a cute doggie!!!