Jade, a 25+ experienced colourist-expert, completely destroyed my hair. She applied a hi-lift colour on my roots, saying it would have the same effect as in foil highlights. I had full head highlights before and two months of regrowth. My whole natural hair turned pumpkin orange after, and she knew she messed up. She was convincing me for 15 min that this was normal and anticipated result. I was too upset to even complain to the manager, which I absolutely should have done. I attempted to correct it in a different salon, ZEBA, which was no better. The hair was burned entirely in an attempt to correct what Jade did. The hair broke off from the root, and now I have shaved hair and regrowing it from zero.
Disgraceful incompetence, taking 300 euros for destroying your hair, and testing your hair without any sense of responsibility. read more