Doesn't return phone calls. Only talks when she has you on speaker phone. I have been with State…read moreFarm for years, but have recently been so disappointed with her service I am considering Geico

I had an exceptional experience in getting insurance for my office. There was a tight turnaround…read moretime and they were able to get the policy submitted. timely. All of the team members were very professional and able to address the questions that I had and provide me with the appropriate coverage that I needed. Not only was the team professional, but I also felt comfortable working with them and they had a great attitude. Zuray went above and beyond to make sure that I was taken care of and she goes beyond just making sure that you have your insurance taken care of.

I finally was able to make my way into their new office this past Friday, September 12, 2025. First…read moreoff let me say I have been a part of this insurance group for many years. I have had a great customer service with all of the agents that I had to do business with previously. So this visit, was no different. It actually was more so relieving since I was so stressed out about my policy. I recently had some fraudulent activity occur with another merchant, which was affecting my payment due for my auto/renters policy payment. Sarah, who is my Angel on earth calmed me down was super thorough, answered all my questions and provided detailed information for me regarding my policy. There was a gentleman there. I forgot his name, but he was just as helpful as well! This was my first time having an interaction with both of them, but once again, like I said the customer service in this officeover the years has been impeccable. If I could give that office more than five stars I would.

Horrible office. Had SF for 30+yrs. Moved to Natomas and switched agent to have one close. Problems…read morefrom day 1. This office couldn't get anything right, constant headache to call and fix their mistakes. Had to go in a couple times because they wouldn't fix over phone. Reception staff were horrible, absolutely ignorant to all things insurance. Rates would increase every other month and I wouldn't be advised, kept telling me that's normal. Lies. To be fair, Max is pleasant to speak with but always defers you to his staff who are fairly incompetent. I switched to another agent 8yrs ago and haven't had a problem since. I receive all notifications, responses to all inquiries. And every single change is communicated. Example, insurance increased less than $2/per month recently and I got a call to advise me. Claims are paid fast as normal, within days via direct deposit, etc. I love SF. Avoid this agent!

Too expensive and they dropped me because I had a claim. (They won't insure you if you actually…read moreneed insurance.)

I have had my insurance through this office for a few years now, and every time I deal with them…read more(particularly Brenda Holt), I am amazed at their level of customer service. I know, the whole State Farm thing is "like a good neighbor," but I genuinely do feel that the folks at this office DO provide that level of care. Every interaction I've had with them has been 100% taken care of on their end; Often, I don't even have to worry about doing anything. It's like magic.

I have been a customer this family owned agency for 20+ years and just wanted to praise them for…read morethe wonderful work they've been doing and keep doing throughout the decades! From the original Eugene, then his son Gary, and now ran by his grandson Mike, I have never been dissatisfied and always enjoyed their personal attention.....hopefully I will be around to spend another 20+ years as a very satisfied customer !!

Omg. Horrible. So incredibly patronizing. From literal insurance salespeople (woman in front area…read moresitting at desk). They need an attitude adjustment, stat. Take your business elsewhere. Can't stress this enough.

Rich has been handling my auto, home and ranch insurance for over 10 years…read more I can always count on him and his staff to take care of all of my insurance needs. Old school customer service is just a phone call away

Gio was awesome working with. Made the process very easy and got the only the coverage I needed…read more knocking my monthly payment down lower than expected. Thanks Gio

Very appreciative of Molina Healthcare and its services, staff and colleagues! Their…read moreprofessionalism, dedication and commitment to my health is what is needed in todays healthcare environment! Thank you to each and every employee who has shown me why you are a leader within your field! Don Pearson

Incredibly helpful with my referral for my back. Nancy was very understanding and helping me…read morefigure out where my referral is in approval process. :)

I am a leasing representative for an apartment community here in Sacramento and was able to have…read moregreat assistance from Nathan who was able to help me update a residents policy information. He was thorough and knowledgeable and kind. Great communication & customer service. Thank You Nathan!

We were in need of new home owners insurance. Miguel Sanchez and Nathan Marshall were the agents…read morethat assisted us in getting approved with Allstate. The professionalism and customer service that both agents displayed was over the top! They found complex solutions to complex problems and did not give up when most would tell us that they could not help us out. They raised the bar in customer excellent. The customer service that we received was a breath of fresh air. I would recommend this office to anyone that has a need for home or auto insurance.

Stephanie was able to help me get a great price and save me on my auto insurance. Great customer…read moreservice