Precision took over the practice of Daniel DeFazio. Immediately, everything changed for the worse:…read more1. Suddenly marketing materials EVERYWHERE. Sleep apnea? Skin treatments? Whitening? Med Spa? It hits you in the face when you walk in. How about just dentistry? 2. My first experience they used some sort of plaque laser that I later was charged for because it wasn't covered. I had never heard of this treatment before, and I'm not entirely sure it's of significant value. 3. I was told that I needed to have a 360 scan of my mouth or head for today's appointment - that it's a requirement of the doctor to provide care. This scan is only 50% covered by most insurance, including mine, resulting in a $100+ out of pocket bill. 4. This is the same practice that billed me for a bunch of DeFazio's work when HE was my dentist. I told them I'm NEVER going to pay those invoices. Long story short: They have quality dentists and hygienists, but the business is a money-grubbing enterprise that will stop at nothing to sell you additional services, many of which have nothing to do with dentistry. I found it extremely off-putting. I just want a dentist to make sure my teeth are healthy. I don't want all that crap. He's going to get $0 from me from now on.

I've been going to this dental practice for about 10 years. They are friendly, competent, gentle,…read moreand good at customer service. They are not pushy but certainly thorough. I always walk away feeling well cared for. I recently had an issue where my son needed a procedure but his pediatric dentist didn't return my calls for weeks, so I called Dr Steichen's office, and the staff got my son in right away. Now, we all go to Dr Steichen.

I was with them for over 5 years but recently the office looks dirty and old. Things aren't being…read morecleaned and replaced. I pay too much to go to a dump. Last time I was here I had a tooth ache but they couldn't tell me why. They did explain my bill in great detail and offered me an appointment a month away with a specialist, which I laughed at. I came back the following Monday to see the specialist, still in pain and I still wasn't given a direct answer. I was given another bill and they told me they didn't know what was causing the pain but I may need another crown for $1200. Weeks later and the pain has resolved and I save $1200. This seemed like a scam and I won't be back. No answers but sure provided me with bills and billed my insurance.

This place is a scam! They are in my network and billed my insurance. I paid them my share of the…read morebill and a year later they billed me again. They didn't send any documentation to the insurance and only contacted me after the dispute window has closed with my insurance. Now they are sending me to collections for not paying. They also will defer responsibility by saying the original charge was just an estimate. Do go to this place unless you want to be put through the wringer.

After DECADES of going to this practice, I had cosmetic work on my moderate top tooth gap..after…read moreprocedure I could not floss the "gap", I forced the floss though the new gap/OCCLUSION and a piece of material broke from behind tooth and shredded the floss. I went back to address the issues, as Dr tended to correct errors, Dr. informed me "how" the 1st procedure should have allowed me to floss & flush saliva freely through the "new" ...start to end 2 pre visits: exam/mold+review mold; procedure, post adjustment procedure.

I just moved from Seattle to Albuquerque. My night guard appliance had chipped off a bit in the…read morefront and I was worried I might need a new one, which can be very expensive because it's not a simple generic night guard. My Seattle dentist (Dr. Cris Simmons) is one of the top TMJ specialists in the world. His wife/secretary (Anna) referred me to Dr. Sanchez. I called for an appointment and was offered a free half-hour consultation. I phoned back Anna and she said that's a very good sign. She said that if they wanted me to make an appointment for x-rays, run the other direction. Lol During the consultation, it was clear that Dr. Sanchez had years of advanced specialized training with TMJ. He inspected my appliance and said he can definitely make one that's comparable. But even though it's slightly chipped in the front, it won't affect the functionality or comfort so it's not worth wasting my money on a new one. His advice was to continue using it until there's more serious wear. I felt relieved to find a dentist in my new city who's honest AND a highly experienced expert with TMJ.

I truly appreciated how the doctor took time to explain everything in simple terms. It made a huge…read moredifference.

I spent over $20,000 for my implants and final denture set and I am so disappointed and disgusted…read morethat I hope the corporate office reaches out to me so I can let them know the exact reasons why I am so sickened! How I have been treated as a patient and the final product is a failure and I'm just told that is as good as it will get is completely unacceptable!

I had a cleaning with Roberta and Dr. Scott - it was a really pleasant experience and I loved…read morespeaking with them! They educated me on my x-rays and explained things much better than other dentists I have seen. I felt really good going forward (I have had other dentists push procedures I was not comfortable with in the past). I came back the following week to have a couple fillings replaced that were bothering me. Tanisha was really sweet, and she and Dr. Reachi did an amazing job - I have had MANY fillings over the years and have never had such a painless shot. Fast and easy appointment, teeth feel great several days later. Definitely coming back next time!

I started with Dr. Reachi around 5 years ago and loved staff and hygienist. Since her retirement…read morethe quality of professionalism has gone downhill. The front desk person has major nasty attitude and is very inconsiderate. I left messages for both Dr. Scott and Dr. Bowers to call me about my concerns and neither took the time to call. Waste if my time to go so onto another one.

I went in for a replacement filling on a molar. I arrived early, so they treated me before my…read moreappointment time. AMAZING. Dr. Jason is a BOSS! He built the new molar snd made sure thst there were absolutely no interferences when I bite down. Perfect, top notch quality. He does great work, and he's a pleasant man. I made a corny joke by asking if the new filling came with a 10,000 meal warrantee. His reaction was priceless.

Had a very positive experience and have started regular everyday regimens due to my hygienist's…read moreconsiderate and edifying approach...the best ever!

I had a great visit. Everyone was in such a good mood and made me feel super comfortable…read more I was there for a routine cleaning and x-rays. After checking in, Alyssa took me to this upright machine to do X-rays. Then we went back for cleaning and more traditional x-rays. The view was really nice, a fountain running in the outdoor space you can see from the chair. Alyssa was great, I'm newer to Albuquerque so she was giving me tons of food recommendations, which I loved! The dentist came in for a few moments noted a tooth to watch and left. Given that I didn't have much going on, it was a super smooth appointment. Guardian insurance paid for everything. Definitely enjoyed my visit.

I went to get established with a new dentist so xrays were taken. The hygienist was great. The…read moredentist ordered a Cone xray and I never heard of it so it was explained to me that the dentist ( I hadn't seen yet) wanted to get a better picture and my insurance would cover or I wouldn't be charged). I met with Dr Alyssa Candelaria and we had a discussion about my xrays and that she was referring me to a Dr Sparks, a periodontist. I do not have periodontal disease although my last dentist insisted on deep cleanings. I have an extensive upper bridge covering 9 teeth connected. It is beautiful and cost a fortune. She told me that a back tooth under the bridge had the beginning of an abscess and another was broken and infected. So her referral was for implants, bridge replacement and a totally unnecessary implant on a perfectly good lower molar. Dr Sparks does not take insurance and his consultation fee is $400-$500 alone. The implants would probably range around $30,000 with a bridge replacement so it's a $40k-50k expense. I'm 71 and on SS so how ridiculous is that. Found a periodontist who takes my insurance and luckily got a quick appointment. I do not have periodontal disease, there is no abscess or infection and completely unnecessary to remove anything. On top of that my insurance was billed for a complete dental exam! She never even looked in my mouth. UNETHICAL! I guess it's also medicare fraud since my humana plan is medicare advantage. BEWARE!! And don't let anyone there scare you or try to talk you into anything. Get a second opinion. Go to Copper Canyon family dentistry. Ethical and takes insurance.

I rarely leave reviews, but I feel compelled to share my experience…read more I had a 6:00 p.m. appointment for a routine dental cleaning as a new patient. I confirmed the appointment ahead of time and arrived early at 5:26 p.m. to complete any necessary paperwork. After checking in, I waited approximately 30 minutes while the office verified my insurance, which I understood. I was checked in though. What became frustrating was that multiple patients who arrived after me for 6:00 p.m. appointments were called back before I was. I continued waiting without any communication from staff regarding the delay or an explanation of why I had been overlooked. After waiting for over 1 hour and 15 minutes past my scheduled appointment time, I finally approached the front desk to ask what was happening. The only response I received was, "Sorry." There was no explanation, update, or effort to address the situation. I understand that dental and medical offices can run behind schedule, and I try to be patient when delays occur. What disappointed me most was the complete lack of communication and consideration for my time. A simple explanation or periodic update would have gone a long way. Unfortunately, this was not a positive first impression, and based on this experience, I would be hesitant to return.

DO NOT come here. I've been a patient since I was 9, and after 15+ years I'm finally done…read more I've had issues with the same tooth since I was a teen, but instead of properly addressing it, over the course of 1 month, they shaved the tooth twice, refilled an old cavity twice, then suggested refilling that SAME cavity again because apparently both other fillings weren't documented in my chart. Eventually they decided I needed a crown--but said Medicaid would've only covered it until age 20... (I'm 25 now) despite this being an issue since I was 13. So I have to pay out of pocket $2500 / go through pain until I can afford it Make that make sense. The final straw was the staff. Front desk has always been rude (I just put up with it cause they're not the ones working on my teeth) but at my last visit an assistant was incredibly rude and condescending.. their temporary fix for that troubled tooth, was to put some hard putty substance on it.. I mentioned to her some discomfort with how it was placed, and she told me "it is what it is" until I can get the crown.. I next mentioned I had cold sensitivity on another tooth, the doctor recommended a desensitizer .. I was told the tooth needs to be dry, therefore they have to use some air on it.. the assistant warned it may hurt, then aggressively pinched and pulled my cheek back then blasted cold air onto an already sensitive tooth with no care.. well.. it absolutely did hurt, so bad I turned my head away.. she laughed and said "I hate seeing pretty girls in pain" She was also unnecessarily rough during treatment. Putting the desensitizer on her finger and aggressively shoving it all throughout my mouth, rubbing hard on my gums, and inner lips.. borderline making me gag by going too far into my mouth on my tongue, but my painful tooth was in the front ?.. this stuff also tasted AWFUL.. it was as if she was rubbing it on my tongue on purpose.. (desensitizer is supposed to go on teeth?...) by the end, my mouth was filled w that substance and saliva, I clearly needed to spit.. well instead she just kept talking to me, she said it's "ok to swallow" ........................ like no.. I'm not gonna swallow a shot worth of saliva and thus chemical, I need to spit.. she thought it was funny.. She also said after, that I need to reschedule the cleaning because you can't clean after a desensitizer ... (THIS APPOINTMENT WAS FOR A CLEANING!) Bad days happen for folks.. but in the medical field, feelings need to be left outside the facility.. not taken out on patients. The dentist seems nice enough, but everything feels rushed and focused on getting people in and out--not actually solving problems. I understand they take Medicaid here, but go somewhere else.

Terry is one of the BEST dentist I have been to.She does excellent work.She is also attentive,…read moregentle,honest and kind.

Dr Gomez and her staff are the best combo I have found in ABQ. Great combination of skill, kindness…read moreand professionalism. I'm changing insurance plans so I can continue with Dr Gomez!

I was visiting Albuquerque, had some horrible dental work done that failed. The pain was horrific,…read moreno one in town could see me. Thankfully this place was open and available to take me in. Courtesy and empathy were outstanding, I was being taken care of before I had a chance to even show my insurance card. Outstanding service, will never go anywhere else

My problem is not one of the dental associates introduced themselves I j had to ask their names …read more Of course the dentist did ! In the area for work needed a check up & cleaning I knew there might a problem & it was evident . I think Dr Ku is very efficient & professional. Needed a crown & some other minor work . Would I return yes !!