First time at Desert Ridge Dental, and the whole experience was amazing. I felt like a person…read moreinstead of just another number being pushed through the system. The entire staff was extremely professional, and my appointment was right on time. Christine was friendly, attentive, and genuinely seemed to care about providing the best care possible. I'm really glad I made the change to Desert Ridge Dental!

Dr Rogers always does a great job and explains all options. Been going to him for years for…read moreimplants, crowns, fillings, and bonding of a broken front tooth. Staff always friendly and billing works well with insurance.

In my opinion, Rio Rancho's Wisteria Dental headed by Dr. Trang Le is the best anywhere, whether…read moreyou live in Rio Rancho or Albuquerque. In 2021 my wife and I moved from Rio Rancho to Albuquerque. But even now we come all the way to Wisteria Dental for our dental treatments. The staff there is excellent, so helpful and kind. Just as we can't live without a good plumber, a good electrician, a good handyman, we can't live without a good, honest and a dedicated dentist. And the answer is here for all our dental needs - - Wisteria Dental in Rio Rancho !!

Made an appointment for my husband for Friday May 8th 2026. We did not even get to keep the…read moreappointment. The office assistant and the supervisor wanted me to fill out my husband's information on their website before the appointment and I told them that I was having trouble filling out the information because I am a senior. Their response was that, I needed to fill out the forms before the appointment. They made me cancel the appointment. Very rude and not helpful staff. The reason I made the appointment was because they have good reviews but they fooled me because the reviews that I read were old( 11 months ago, the most recent one). I do not know what changed but I definitely do not recommend this office to any seniors not familiar with filling out forms online

This is my second cleaning here and I got Kiara who did really good! She was gentle and fast. My…read moreteeth felt really clean after. She was sure to set me up with my next appointment and answered all my question about Invisalign. 10/10 thank you!!

We checked in and waited for over 45 minutes without being acknowledged Or spoken to , to let us…read moreknow there is a delay ! My wife finally asked them to see how much longer it would be as my apt , by the way my very 1st apt trying to go there off a referral recommendation was scheduled at 10:40am and here we are at 11:15 never even acknowledged . Then a lady most likely the office manager said yeah sorry there is a delay it's going to be another 20 maybe 30 minutes before we may get called in Although there were several patients that got there after us that were pulled in , so not sure what the problem is but what a waste of time We won't be going back there, to not even be acknowledged until 40 minutes after our appt was probably the worst professional customer service I have ever had and it's really unfortunate as I am in a lot of pain. If you are a new patient and your in pain I would not recommend going there as you will not even be acknowledged even when they are overstaffed in the office there was over 4 ladies sitting upfront and not 1 had the decency to inform us . Usually you would thing around the 15 minute mark you would be acknowledged For sure by the 20 minute mark after a past due appt time then to go into the 45 minute mark and finally asking about how much longer it will be to have another lady with 0 care for patients time and 0 empathy about the fact you schedule us in at 10 :40 and then don't even say anything is incredible rude and totally unacceptable as a place that is suppose to care about a patient and thier health and feelings ! Anyways I'm out and I dont recommend this place to anyone

Wife & I have had problems in the past with some of the local dental offices. We did lots of…read moreresearch before making our decision to choose Academy Dental. We were very happy with each phase of our first day with this company. They set us up with their 1st available appointment that was over a month out, but put us on a call earlier list if there is a cancellation. This was great for us, because as retirees we could be available at a days notice. Both of us got calls to come in earlier than our scheduled appointments. Front desk staff were very efficient at processing Maggie & I as 1st time patients. The dental team makes the 1st appointment 2hrs long to do a very thorough exam. They want your input to get your level of involvement in the dental care process. The equipment they have is top of the industry standard. It gives the patient a good view of dental issues, allowing a more knowledgeable choice by patient & Dentist. We never felt pressured to additional care that wasn't truly required at the present time. We were given a break down priority list of items needed & told they would work with us on payment steps based on the priority list. Even given discounts on how payments can be made. I see them on Monday for 1st step in fixing some of my issues. We highly recommend this Dental Care Family

No, I did not leave a review to the wrong dentist Care academy only because I misspelled the…read morereceptionist name. Although I have requested all my medical records and pictures and I did receive them which I'm grateful for. Although I paid a lot for them and nothing was done, the only thing you guys did was to take my money and ran

The receptionists are arrogant. They say one thing and when questioned they change their answer…read more This happened twice. There's no apologies afterwards. I've had a couple very uncomfortable situations with them. Drs are very friendly but staff doesn't know what they are doing.

About a quarter of the way through today's checkup, I said to my hygienist, Stephanie, "This is…read morehonestly the best cleaning I've ever had," and I was being totally honest. "This is totally painless." Then, as I settled into my thoughts -- because Stephanie wasn't a talker -- I realized I should be employing this conversational approach to lots of situations in life. I mean, it pretty much guarantees better-than-average everything, right? "I know you're just getting started, but you're quite possibly the greatest house painter I've ever witnessed." "Wait, just a moment, before you move to my shoulders, I need you to know that this is the most epic massage I've ever experienced -- and I've had my share of deep tissue work, let me tell you." "Is it just me or are you an absolute stud with those hedge clippers?" Figured I'd pass along this little life Pro Tip, you're welcome. So yeah, when you set up your first appointment here, go with Stephanie, she's completely painless, start to finish. During the pandemic you can also anticipate arriving early and calling the office from your car. Stephanie will come outside when she's ready to take you in, and you'll be impressed by their Covid protocol, including the HEPA filtered air, double- and triple-masked staff, and sanitizing requests. "Judging by your expert cement mixing technique, I'm going to guess you started doing this at what, maybe age five?"

Now waiting over 10 days since 5-25 for call from this office as the location lost denture and will…read morenot call me back to schedule or let me know status since Vanessa Garcia took over practice from Dr. Pisotti. Took over $7,000.00 from me to now be completely ignored and no one in office helping.

Dr. Garcia is a mystery to me. She fired me as a patient and for the life of me, I cannot figure…read moreout why. I assumed she was simply moving from that practice or no longer accepting my insurance but my husband is also a patient and he did not receive a letter. I have tried calling her to see if there was a mistake but she has not returned my call. I'm usually every dentists dream as I have no dental issues and just need cleaning. I'm friends with her hygienist and the other dentist at that practice (he has since moved). I have never been fired as a patient by anyone before. It's truly just so strange!

I've been a patient of Dr. Babilonia's since she took over the practice at Smiles That Work, which…read moreI think was about 2 years ago. Everyone in this office is kind, professional, and always puts you at ease with whatever you're having done. Their office hours are very accommodating, with early morning and evening appointments available if you need them. I've seen them several times over the last couple of years for everything from cleanings, to cavities, and more. Then, yesterday, August 7, 2020, I tripped over a small gate in our backyard, landing face first on our concrete walkway, damaging several front teeth in the process. I called their emergency number, and Dr. Babilonia answered right away. She asked me to text her a picture of my teeth, and upon seeing the picture, decided I needed to be seen by an endodontist, as the injury was more severe than she could care for in her office. Luckily, her husband, Dr. Hochberg, is an endodontist with a practice located near Montgomery and Pennsylvania. Agreeing that immediate treatment was crucial, she and her husband met us (I was in no shape to drive so my boyfriend took me) at his office within 45 minutes. Let me repeat that, just so it's perfectly clear. Dr. Babilonia and her husband came in on a Friday night, in the middle of a pandemic, to help me. Now you may think, well, that's their job, and sure, I wouldn't disagree with you, but they could easily have said, you know what, given the extent of the injury to your teeth and mouth, it's probably better if you go to the ER. That would not have been an unreasonable call to make. But they didn't. They gave up their Friday night to help me instead. Throughout the whole experience they were both calm, calming (I was a little freaked out), consultative, and clearly concerned about my physical, and emotional well-being. I'm going to leave a separate review on the page for Dr. Hochberg's business (Endodontic Associates of Albuquerque) as well, but I want to make sure I say how impressed I have always been with Dr. Babilonia, her staff, and her practice. Last night's emergency just solidified what I already suspected. These are good people, doing a good job, and taking care of their community. If you're looking for a dentist, you can't go wrong with Smiles That Work.

Great office and reasonable prices. Have had an exam (2) and a teeth cleaning. They did a very…read morethorough evaluation and although not what I wanted ie options they were very good at explaining all. The staff is all top notch.

My dentist retired. Always difficult to try someone new. Received a cleaning and xrays in April. No…read moreinsurance so I knew it would be expensive. Hygienist was one of the best I have experienced.... and I hate people putting their hands in my mouth. Something many of us share? They gave me a cash discount which I appreciated. Wanted a procedure which involved two fillings. Use a mouth piece to prevent grinding and it created a problem. Dr. Burnett was amazing. No pain. Explained the procedure step by step as we went. Solicitous of my comfort throughout. He and his assistant, Veronica, had a great rapport. The experience was wonderful. The office staff is friendly and obviously well trained. Office is clean. One of My pet peeves. Yes, I will go back. It was a positive experience. Thank You! P.S. One thing I do have to share, Dr. Burnett, is my nephew. My friends were all happy with their experience. They were right. He was the consummate professional!

Dr. Philip Gallegos restored my teeth and gums to excellent health. Seriously I didn't think there…read morewas any help available for me before I went there. Food was impacting under the gum-line causing swelling, bleeding and pain. The situation was so bad that even watermelon or soft boiled eggs would find their way deep into the gums. My only solution was to boil the gums out with hydrogen peroxide constantly. Not a good thing to do, I knew that, but it was the only thing that got the debris out of the gums. I was seriously contemplating switching to a purely liquid diet. I've had crowns for over 40 years. Dr. Gallego's crowns feel and function like real teeth. I am totally blown away by his science and skills. Your biggest fan, Thank You David Ambrisco

I could give zero stars if I could. Ended up paying for "cleaning" and didn't even get a cleaning…read more I am going to look elsewhere for a treatment. This place sucks. They wanted to charge me $7000 for my treatment. Advertising is very misleading instead of cleaning they should say diagnostic because they didn't do no such thing.

First off walking in the door and seeing Mya and Isela is very comforting they are really…read moreprofessional in what they do, they are extremely nice and very friendly. I have never had any type of bad experiences with them.. The whole staff has taken extremely good care of me from the beginning of my check ups to my tooth removal to my new dentures, I would highly recommend this office for any type of procedure...

I had to have a crown done due to a deteriorating tooth. The treatment at Dr. Arnhart is terrific…read more She made sure nothing hurt, explained everything that was going on, and answered any questions I had, her assistant did the same. Front office was excellent as well, then to top it off, Dr. Arnhart called me later in the day to make sure I was OK. That really impressed me. I highly recommend this office! At the moment she is accepting new patients, too.

I've gone to a number of dentists in the Albuquerque. Dr. Lisa is by far the best! She and her…read morestaff are professional and very caring. Dr. Lisa takes great care in taking care of any dental needs you may have. I would not go to anyone else.