I had a great experience at this dental office. The staff was friendly, professional, and made me…read morefeel comfortable from the moment I walked in. The dentist took the time to explain everything clearly and answered all my questions. The office is clean, well-organized, and runs on time. I highly recommend them to anyone looking for quality dental care.

Waverly Location-Dr. Nate Shaw and his whole staff are simply the best. They are so patient,…read morecareful, loving, professional and the facility is clean and organized. I highly recommend Dr. Shaw and his whole staff.

My 10-year-old recently had 4 teeth pulled, and she was extremely nervous beforehand. Dr. Bowman…read morewas incredibly kind, patient, and reassuring through the entire process. They took the time to make her feel comfortable and calm, which made such a difference for both of us. It's never easy seeing your child anxious, but the care and compassion they showed truly put her at ease. We are so grateful for such a positive experience and highly recommend this office to anyone looking for a caring dentist for their children.

I love that they have a "younger kids room" designed for rambunctious, curious little ones. The…read morestaff here is excellent with children--you can tell the technicians truly know how to work with the youngest patients. They use all the right distraction techniques to ease the nervousness that comes with new experiences like x-rays. The office is very clean, and the TV on the ceiling, friendly colorful environment (gifts after appts) is a great touch. Everything runs efficiently, and I've never had to wait at any of our visits. They do so well with my child, taking the time to talk to her directly engaging and distracting her appropriately through the exam so she doesn't get overwhelmed, while also keeping me fully informed. They explain any concerns clearly, provide tips / OTCs I can use at home, and point out things to watch for on the horizon so we can catch issues early. I really appreciate that balance of care for both child and parent. This office has consistently been a positive experience for us, and I believe the people/care here are absolutely worth the trip.

We love Bird Pediatric Dentistry. I have 3 kids (6,8,10) and we have been seeing Dr. Bird for 5…read moreyears. The environment is super kid friendly and all of the staff is amazing with the kids. I have 2 that are a bit fitful about teeth cleaning, extractions and the silly fluoride at the end. But each time there has been an issue the staff has been patient, flexible and able to get what needs to be done done! We have LOTS of experience with extractions which are never fun but have gone smoothly each time. My kids never mind coming back. I shopped around for a dentist that also does orthodontics because I know we will need braces in the future. We have had 2 evaluations and after discussion with Dr. Bird, braces were not yet recommended. I appreciated the explanation and discussion she had with us regarding her recommended plan. I would recommend Dr. Bird and her staff to take awesome care of your kiddo no matter what type of dental patient they may be.

In November and December 2024, I paid for dental services for my daughter because we did not have…read moreMedicaid coverage at that time. Even though I told them that we are currently waiting for insurance and cannot afford to pay for multiple services, I clearly said that I only wanted to proceed with what was urgent for my daughter. Dr. Athena insisted on also doing a cleaning and a full dental x-ray examination, just so I would have to pay more out of pocket -- which clearly suited her. She didn't take into account that I only wanted the tooth extraction, the rest we would do once we have insurance. In the end, she convinced me to go ahead with procedures that weren't urgently necessary. But from that moment, I realized that, for them, money matters more than the patient's current situation. In February 2025, my daughter was approved for Medicaid, including retroactive coverage for the previous three months (November 2024 to January 2025). I explained this to the clinic and provided them with the official Medicaid approval letter confirming that my daugher was covered for those months, including November and December. The clinic scanned the letter and told me they submitted the necessary documentation to request payment from NC Medicaid for those visits. They received the payment from Medicaid by the end of March 2025. However, even though three months have passed, they still have not returned the amount I paid. I have followed up with them multiple times, and they continue to delay the refund, saying it will be reviewed by a manager or done at a later date. Despite these promises, no action has been taken. At this point, I am now going to file a complaint with the NC Medicaid Ombudsman and NC Department of Health and Human Services and after that I will go to the Office of the North Carolina Attorney General, which investigates cases where a clinic receives payment from both the patient and Medicaid, and then refuses to return the money to the person who is legally entitled to it.

Very horrible staff this establishment has, such rude women there and the way they treat other…read morestaff as well very rude, they are always talking to each other and not talking care of the customers. very horrible care of everything. Not a good place for children to be around negative energy everywhere there. will never recommend coming here.

From the moment we walked in I felt welcomed.. the lady at the desk was such a sweetheart. It's a…read moreshame I didn't get her name to include it in this review. First interaction when we walked in was very pleasant, so I already knew it was going to be a good visit. The dental assistant was amazing. Very informative, polite and friendly. Every question I had she filled me in and gave me all the information I needed. Her name was Raissa, thank you for being so kind! The doctors name was Dr. Oboite, and she was amazing! Very knowledgeable about everything, and explained everything thoroughly. What I appreciated most was all the questions I had, I didn't feel like it was dumb questions. She understood why I was asking it and explained everything thoroughly. I really enjoyed the visit today, the team did great. Even the other dental assistants that didn't see my kids were very nice. Really appreciate everyone at the office today, great work all!

Great place to take the kids for all your dental needs. I was able to get appointments for my 3…read morekids all at the same time.

From the owner: All Kids Pediatric Dentistry offers specialized, compassionate dental care exclusively for children…read morein Charlotte. Our warm, fun office and exceptionally kind, patient team ensure a comfortable, positive experience. We prioritize clear communication with parents, thoroughly explaining treatments. With efficient visits and a child-focused approach, we make dental care stress-free for families. Our long-standing positive reputation reflects our commitment to gentle, comprehensive smiles.

All of the reviews of this office are absolutely true! The office experience was so cool, they have…read morea play area for kids! The front office made my child feel like a VIP with the welcome sign as soon as we walked in. This was my child first dentist appointment ( for a 5 year old) and was not afraid at all! The dentist, Dr. Arpita & Maria ( the dental assistant) handle my child with the upmost care. I would definitely recommend this place!

I tried different pediatric dentists before finding this gem! They are not pushy with the kids and…read morethey never force anything. The entire staff is very friendly. New patient names are listed on a board out front making it a very personalized experience right from the start. Inside they take pride in the cleanliness of their office. Then Dr. Patel enters the room and she solidifies why this is the best pediatric dentist in the area. She is so humble and kind. She knows what she is doing and takes pride in her business. When I tell you we drive over an hour to have our child seen here it is the real deal. You cannot find a better pediatric dentist!! Thank you Dr. Patel, we love you!!

My son has been coming here since he was a baby. They are so friendly and the waiting room has…read moredinosaur theme and my son loves it here. They give you great education and suggestions. The care is exceptional and love the dental team

I just want to say that my daughter feels absolutely comfortable coming here, everything from…read morewalking into the office to the checkup. They really make sure your child feels comfortable during your visit, I would recommend this dentist office to family and friends!

I took my nonverbal autistic granddaughter to this dentist practice. She has to have a lot of…read moredental work. Everyone in the office was wonderful. Dr. Moore was amazing and his assistant was delightful. When I went online to look at the star rating for this office, I was a little anxious, but that was for naught. I highly recommend this office and the practice.

This was our first visit to this office and it was delightful! We made it on time and had to wait…read moreabout 15 minutes after our scheduled appointment but once called back everything moved pretty quickly. The office is clean and organized! The staff were very polite and professional and took really good care of my baby. They praised him on having perfect teeth which made the cleaning super fast since they didn't have to do much. There is only one dentist staffed at a time, so keep that in mind. But, he was super personable and moved pretty quickly! The kids get a token that they can use at the vending machine after their visit, since my sons birthday is coming up they gave him two tokens which was nice! He really liked the experience he had at this office, highly recommend! :)

We love Charlotte Peds Dentistry, but this location in fact was a horrible experience. My…read moresignificant other and I brought in our two children. We were taken to the back, where the dental assistant informed me " we are short staffed today", which is understandable. What I did not like about this visit is how rushed it all felt. The dental assistant asked what flavor we wanted and went straight into examining and cleaning the teeth. She failed to get personal with the kids and failed to explain things to them before doing it. The dentist was no better. Came over, rushed, i did not even get her name. She checked quick and said we will see you in 6 months. Back to the Mallard Creek location we go. Id give Billingsley 1 star

Always letting you know what you can to help your child teeth , giving you tips with safety tips on…read moreyour teeth what you should & shouldn't eat if you have cavities or any tooth problems. The office is very helpful and they schedule you right away the next appointment they have available and they're very affirmative .

If I could leave 0 stars that would better align with the customer service a this place. we had an…read moreappointment scheduled and no one was there for at least 20 mins after the appointment time and we couldn't get anyone on the phone. This was also after I was supposed to receive a refund due to being overcharged and never hearing back from anyone.

I initially rated this facility a 5 from the first visit, however with the experience I've had…read moresince then my opinion has changed. The Doctor was fine. The front desk staff was not. They do not answer the phone or return calls. I have been attempting to schedule surgery and can not get it set up. The front desk staff was unable to explain the billing to me and expressed frustration from my questions. I asked to speak to the doctor or to have him call me. The front desk personnel instead put me on hold several times while she communicated back and forth between us. The hospital coordinator was supposed to reach out to me and never did even after several calls. I have reached out via phone and email about having my records sent over to another office and still can not get that done either. The office staff really made the experience bad.