Big Little Smiles Dentistry in Matthews is absolutely fantastic! From the moment you walk through…read morethe door, you can tell they genuinely care about their patients. The entire staff is warm, friendly, professional, and incredibly attentive. The office is beautiful, welcoming, and comfortable, and the level of care is outstanding. Everyone takes the time to explain everything clearly and makes sure you feel comfortable throughout the entire experience. You never feel rushed or like you're just another appointment. I was especially impressed by how knowledgeable and compassionate the team is. They go above and beyond to make what can sometimes be an uncomfortable experience feel easy and stress-free. If you're looking for a Children's dental practice in the Matthews area that combines exceptional care with a friendly, welcoming atmosphere, I highly recommend Big Little Smiles Dentistry. They truly deserve five stars!

My son has been coming here since he was a baby. They are so friendly and the waiting room has…read moredinosaur theme and my son loves it here. They give you great education and suggestions. The care is exceptional and love the dental team

We love Dr. Jason and all the team here! I have been taking my son for 2 years. He has to have a…read morefilling and they are so kind and careful and thoughtful about every step of the way. I always had good experiences at the dentist growing up (maybe because I never had a cavity until 40) but I have some friends with trauma from their childhood dentist experiences. Here they making everything calm but playful for both regular appointments but also this recent experience with a filling. They Explained all of it so nothing is a surprise, but they use kid friendly terms. They teach you about that before hand so you can use them too! They used laughing gas and a movie to help the little ones stay still and calm. They also took time to talk directly to my son about his habits and help him be informed instead of just me. He took it really seriously and on his own stopped eating an Apple right before bed (after brushing teeth) and changed his routine based on what he planned with Dr. Jason and he's just 4.5! I saw a review about billing being poor but I have always had great experiences with them!

We loved Dr. Sperati for our autistic son however the office staff seem to not be on par with his…read moreservices. My child was sick and we had to cancel his cleaning in August. I was told he would be seen faster if he was placed on a cancellation list and did not need to schedule a new appt. I called 6 months later asking where we were on that list and was told there was no such thing as a cancellation list and I should have made an appt. I was then told the next available is in August, an entire year later. This Dr is amazing but obviously prioritizes more patients over current ones.

I have had the most horrible experience not necessary with the dentist but his office manager Mindy…read moreis horrible. She does not follow up and for me this was bad. I had a bonding that came off. They would not replace the bonding even though my tooth was hurting. They wanted to do a crown... ok... NP I had authorization from my insurance for 1 month and there was no follow up nothing from his staff. they are a busy office but it seems they over book and run people in and out. Horrible SERVICE

I saw Dr. Brooks in this practice because I was having a horrible toothache. He scheduled me right…read moreaway, didn't keep me waiting, and billed my insurance (collecting nothing up front). I was expecting a long and expensive procedure. (I went to a dentist in California for the same problem on the opposite side of my mouth and left, after six hours, with a bill of nearly $2,000) Dr. Brooks examined me, suggested an "at home" treatment of moist heat and pain reliever for a few days . . . long story short, he was right. The entire bill was my co-pay only, no more toothache. Saw him again two weeks later for a check up and cleaning and that visit was just as smooth and painless! FABULOUS dentist!

Crowns: every crown I have received at MH Smiles has fit perfectly. They have the equipment on prem…read moreto make the crown while I wait. The dentists take a lot of care in getting the fit just right! I recently needed a filling replaced and Dr. Shrestha was able to work me into her schedule the day of my office visit. Very nice. Hygienists: they are so gentle and take their time. I came to MH Smiles initially because I was between dentists and my heart surgeon required me to get a dental exam before heart surgery. They were able to work me in same day. I love the 7:30 AM appointments: very convenient! Thank you Dr. Shrethsa, Bethany, and Molly! Great job.

Please be very careful with your billing if you use Mint Hill Smiles. At the end of my cleanings…read moreand before my fillings were started, this office handed me a printed financial estimate in December explicitly showing exactly what I would owe out-of-pocket. As the photo of that document shows, my deductible was fully applied to my cleanings, my remaining balance for the gum care was a flat $100.00, and my upcoming fillings were listed as a $0.00 patient responsibility. I paid my deductible upfront and paid the remaining $100.00 balance exactly as the document required. Months later, after my insurance had already processed the claims and paid them, they completely changed their story. They sent me a surprise bill demanding nearly $680.00, completely refusing to honor the pricing agreement their own staff printed and handed to me in December, claiming these prices were a courtesy estimate. They are trying to hold me responsible for this new, unexpected balance for both the cleanings and the fillings. Since I formally disputed these unfair charges in writing using their own December printout, the office locked me out of the billing portal so I couldn't access those records. Because they refuse to honor their written pricing, I have filed formal complaints with the North Carolina State Board of Dental Examiners, the NC Attorney General's Consumer Protection Division, and my insurance company. Please protect your wallet and double-check your statements if you go here.

My 10-year-old recently had 4 teeth pulled, and she was extremely nervous beforehand. Dr. Bowman…read morewas incredibly kind, patient, and reassuring through the entire process. They took the time to make her feel comfortable and calm, which made such a difference for both of us. It's never easy seeing your child anxious, but the care and compassion they showed truly put her at ease. We are so grateful for such a positive experience and highly recommend this office to anyone looking for a caring dentist for their children.

I love that they have a "younger kids room" designed for rambunctious, curious little ones. The…read morestaff here is excellent with children--you can tell the technicians truly know how to work with the youngest patients. They use all the right distraction techniques to ease the nervousness that comes with new experiences like x-rays. The office is very clean, and the TV on the ceiling, friendly colorful environment (gifts after appts) is a great touch. Everything runs efficiently, and I've never had to wait at any of our visits. They do so well with my child, taking the time to talk to her directly engaging and distracting her appropriately through the exam so she doesn't get overwhelmed, while also keeping me fully informed. They explain any concerns clearly, provide tips / OTCs I can use at home, and point out things to watch for on the horizon so we can catch issues early. I really appreciate that balance of care for both child and parent. This office has consistently been a positive experience for us, and I believe the people/care here are absolutely worth the trip.

I had an extremely disappointing experience at Morris Center for Dentistry. I went in for a root…read morecanal, already having x-rays from another dentist, but they still charged me an exam fee on top of everything. They told me the root canal would cost $415. After paying the $415, I began having pain soon after. When I called mid-week about the pain, they admitted they hadn't even finished the root canal. I was never informed, and despite this huge oversight, they only refunded me a partial amount of $346 claiming some of it was an exam fee (which they never disclosed before). When I expressed my dissatisfaction the woman named Mendy replied "we look forward to the complaint." I would never recommend this place to anyone unprofessional, misleading, and a complete waste of time.

What a great first impression. Dr. Maloney was very informative, she explained everything well and…read moreanswered questions with patients. I found my new dentist.

This is a new practice that opened in the new shopping center and is located in front of Publix…read more With everything being new the facility and equipment are very nice. My daughter just turned one and with only a couple of teeth, we decided to have them checked out just so that she gets used to dentist visits. We received a flyer for a free visit in the mail and made an appointment. The staff and doctor were extremely friendly, attentive and helpful. They answered all questions and provided great information on caring for toddlers teeth.

I had a great experience at this dental office. The staff was friendly, professional, and made me…read morefeel comfortable from the moment I walked in. The dentist took the time to explain everything clearly and answered all my questions. The office is clean, well-organized, and runs on time. I highly recommend them to anyone looking for quality dental care.

Waverly Location-Dr. Nate Shaw and his whole staff are simply the best. They are so patient,…read morecareful, loving, professional and the facility is clean and organized. I highly recommend Dr. Shaw and his whole staff.