Top quality care. Answered all of my questions and figured out the root of the problem. Left me…read morefeeling informed, well cared for, and happy to know the source of my issues. You can tell Dr Holmes is passionate about his work and making sure his patients are well taken care of. Highly recommend.

I had searched and read about physicians in the Chiagoland area that are neurologist and treat…read morecertain neurology conditions. I found Dr. Holmes. However, upon calling the office I was met with well the doctor is not seeking to treat anyone with that particular disorder. This is not a rare disorder and they come highly rated. Really? Why? is the question. I wanted someone closer to me and yet they do not see any patients with S disorder? Guess, I had better keep searching, and so should all of you other yelpers out there if seeking a Neurologist in Chicago!!

I went to this practice post stroke and for epilepsy. In treating my epilepsy, they often forget or…read morereuse to refill my prescription which I am often left with zero refills and no way to communicate with the office that I need a refill. This causes a lot of anxiety for me. The only way to get a prescription refilled is to have the pharmacist call the office to ask for a refill. They seem to be experts in non-communication but will call non stop if they think there might be a problem.

Whoa! What a horrible experience I just had with Dr. Khan's office. In April, I called to set up…read moremy first appointment with the doctor. His office said he had none available until July 29th, then not until late August. Because I have a timely issue I need addressed, I took the appointment 3.5 months into the future, and rescheduled my planned vacation. Fast forward to today... The doctor's office left me a message that Dr. Khan would not be in the office on July 29th (I guess he schedules his own vacations less in advance than I do), and I would have to reschedule my July appointment. When I contacted Brittany, Northwest Urology's receptionist, she told me they were booked through mid-October -- six months after I scheduled my original appointment. When I told Brittany that was unacceptable, and that I would need an appointment in June or July, she took an attitude. She had the temerity to blame ME for taking the appointment her office would ultimately cancel by saying, "You didn't HAVE to reschedule your vacation. You could have taken the August appointment!" I asked her to have an administrator or Dr. Khan call me himself to reschedule prior to August, but all Brittany could muster in a sarcastic way was, "I hope you have a NICE day!" I'm actually glad this happened. While writing bad reviews on several sites for Dr. Khan's office, I discovered Dr. Khan has a number of one and two star reviews. One site (maybe it's this one), had him rated with only 2.9 stars (before my review). Whether Brittany is rude to all of the doctor's patients, or if Dr. Khan is a poor doctor, is of no matter to me anymore. Going here for treatment and entrusting my brain to this guy and his office help is ALREADY a dicey proposition! If I could leave a 0 star review, I would.

Dr Baldino is amazing! So knowledgeable about all things involved with the brain. He's helping me…read moreto walk normally after suffering a pretty major stroke. He's caring, compassionate and kind. My experience here has improved my life significantly

As of July 2020 I've been inflicted with tendinitis and recently started experiencing hearing loss…read more I scheduled three doctors. My first appointment was with Dr. Baldino. He treated me with his experience and knowledge. A couple of days after my appointment my hearing returned, the Zooming sound I was hearing stopped. Everything improved 85% or more in one visit. Dr. Baldino is genuine, kind and respectful. Thank you Dr Baldino!!!

Calling to schedule a neurology appointment for my father was already stressful enough given his…read moremedical condition. Unfortunately, the experience became even worse because of the receptionist, Olga. From the start, her tone was rude and dismissive. I am authorized to schedule appointments for my father, and while trying to do so, she repeatedly asked me for insurance codes and terminology I wasn't familiar with. I explained that I had the insurance information and referral, and that most offices simply verify the details themselves. Instead of helping, she continued speaking in insurance jargon and placed me on hold multiple times. At one point, she told me she couldn't access the insurance information herself. Minutes later, she somehow had all of my father's insurance information available through the referral that had already been sent. The entire conversation was unnecessarily confusing and frustrating. She then accused me of being rude. I was not rude--I was direct because I was on a short break at work and simply trying to get an appointment scheduled. There is a difference. What happened next was the most concerning part. After providing my father's information, I was told they would not be scheduling or seeing him because of my alleged behavior toward the receptionist. I was shocked. This is a neurology office where patients often wait months for appointments and are dealing with serious medical issues. Caregivers already have enough on their plates without being treated this way. Before writing this review, I read other reviews and noticed multiple complaints about rude front desk staff. Based on my experience, those concerns appear to be valid. I cannot speak to the quality of the doctor because we were never given the opportunity to become patients. The physician may be excellent, but the front office experience was so unprofessional that my father was effectively denied access before ever being seen. Very disappointing.

Lumbar spinal disc degeneration is no fun. One of the worst things you can do if you have this…read morecondition is participate in high impact sports such as running. I used to run 25 to 30 miles a week and did this for about 8 years. Unknowingly at the time, my lumbar spine and hips took a beating. I received a lumbar spinal fusion in 2001, and had complications (lumbosacral root disorder, hip spine syndrome and arthritis). Those complications led to my falling and sustaining 5 concussions (post concussion syndrome) in the last 2 years, and using a walker and a cane for mobility. Dr. Eric Ericson is my neurologist. I selected him after researching his credentials, which are outstanding. We also share the same alma mater (Go Cats!) so I felt comfortable immediately with him. What I like most about him is he listens and is supportive. The brain MRI results enabled him to create a plan tailored to my needs. With all of the falls, I've developed PTSD and painfully intense hip problems, too. I'm receiving hip injections, physical therapy, and massage and psychological counseling. Some days I want to throw in the towel, but my care team and family have been so supportive that there is no way I could ever let them down. I'm still climbing the mountain to recovery and know it will be strenuous at times, but I'm in good hands. I highly recommend Dr. Ericson and his staff because they not only know their stuff, but they really care. Yes, they care.

Dr. Asif take time with you and there's no rush. I felt completely comfortable with him repairing…read moremy aneurysms after our meeting. I was also impressed with the post care I received after my surgery.

The provider is part of St. Joes they do not work with "My Chart" therefore you cannot see any of…read moreyour medical information. The office staff is rude talks over you and refuses to let you speak with a nurse unless you go to the ER, They dont return calls My husband has been trying to get my MRI results for almost a month he had to go into the office and ask to speak with a manger that was 3 weeks ago no one has returned the call I still do not know the results of my MRI and when ever I call they take a message and again no one return calls. I had to get Cigna involved to get some answers and still have NOT gotten a supervisor to return any calls. I am now filing a complaint against this provider and his staff for medical neglect.

Dr. Mustafa Baskaya, MD was a very thorough and good surgeon. He removed all of my brain cancer,…read moretook the time to explain everything, review scans, and checked in with me with great care and bedside manner before and after the surgery. He put me at ease, and made the "scary surgery" not so scary. I trust him, and would highly, highly recommend him and his neurosurgery team.

I don't feel it's appropriate to review physicians in the same format used to review restaurants,…read moresince so much of the outcome (in the case of a physician) depends on the patient. However I have to say that Dr. Baskaya, who operated on and cared for my mother in the spring of 2011, consistently impressed me as having that rare quality - - rarest of all in a surgeon - - humility. The other thing that struck me about seeing him at work over the course of a week or more, was that his staff adores him. I would not hesitate to place myself or any of my loved ones in his care. Since he's a neurosurgeon, I hope that doesn't happen, of course, but should the need arise, he will be my first choice.

I have ups and downs with the Neurology at the UW Hospital. It's a Level 4 Epilepsy hospital (I…read morethink one of only 3 in WI) so the equipment is top notch and the doctors are very well-trained and extremely knowledgeable, so you really can't beat that. The issue is the ratio of patients to doctors is so oversaturated that it's tough to get 100% of the care you need and pretty tough to get an appointment -sometimes 4-6 months. Most end up being virtual video appointments in order to get through the long line, but it can be a nice option if you live further. The scheduling team is definitely on-the-ball calling patients on the cancelation list. If you catch the call right away you can probably get a sooner appointment! The Neurology team is relatively fast at replying to MyChart messages, which is awesome! If something is really pressing and you're willing to wait on hold, you may be able to reach a nurse via phone too. I give them 4 stars though because if you stress that things are really starting to effect the quality of life; the doctors are quick to order MRIs, PETs and studies. I did a 6 day stay in the EMU and the care of the attending doctors, RNs, MAs, PAs and techs was nothing short phenomenal. The EMU is a pretty miserable place but the teamwork, communication and care was fantastic. Top-notch equipment. Lovely room. Really great food, everything can be ordered in advance via an iPad. I've worked with Dr. Felton, Dr. Gardon, Dr Laquer and Therese Aschkenase NP. All in all, there are big pros and cons to UW Neurology but it's the best care you're going to find as long as you're patient for appointments!

It took 3 months to be told I needed a brain angiogram. Then the doctor missed first video call due…read moreto "emergency surgery", then was late for next video call due to "emergency surgery". Got appointment after 4 months only to receive call that, you guessed it, my procedure was rescheduled due to "emergency surgery". It was going to take 5 months to find out if I have brain aneurysm and god knows how long to fix it if it is. In the mean time I cannot go on the kidney transplant list live until this is resolved. To much of a large institution to care about the patient.

(sigh) I never really thought that I would be writing a review for a doctor, because, well, doctors…read moreare doctors, and who likes going to see a doctor!? That being said, I've been suffering from a migraine headache for a while. Just one big, long, nasty migraine that won't go away! After all kinds of tests done by my GP, he suggested that I see Dr. DeSanto. At our initial visit, she took at least 20 minutes talking to me, trying to pinpoint the exact cause of what's going on in my head. After discussion, we BOTH decided that medication would be a great start to kicking this in the butt. Two and a half weeks later, still not feeling good, and am having nasty side effects from the meds. I called her office, and she wasn't in. Next day, SHE called me back to ask what was up. Changed my meds. Two weeks after this call, I call again. Nasty side effects, still not cutting it on the feeling better side either. Called her, and her office had her call me back personally. We chatted for about 5 minutes, and decided to try one more. I've never had a doctor that calls me back personally, and takes the time to listen to what I have to say. For this reason alone, she gets five stars. I would give her five more for the pure fact that she's excellent at what she does, has terrific bedside manner, and is an overall awesome person.

One of a kind Dr! Honest, kind, understanding, open minded, strategic thinker, determined,…read moreoptimistic, precise, great teacher, and the list goes on. Dr. Lopez has been my moms Neurosurgeon for 18 years. Her most recent hospital stay was for a Emergency VP Shunt Revision. Due to some complications (from my mom) her stay was over 60+ days and Dr Lopez brought her through it! He never ceases to amaze me. When times got tough he took the time to talk to me and reassure me that she was going to be okay. Day or night, he has been there and always with a smile ready to handle whatever our needs have been. We are definitely proud to call him our #1 Neurosurgeon!

I have known Dr. Lopes for years and I must say I recommend him over any Neurosurgeon in the city…read moreand probably the country when it comes to NeuroEndovascular Surgery. He is always at the forefront of technology. His Dynamic and experienced approach makes him one of the most unique surgeons on the face of the planet. I can't say this about many surgeons, actually only one. In the case of an emergency, without a doubt would like only one NeuroEndovascular surgeon to work on my loved ones and myself and that is Demetrius Klee Lopes. When you have worked in the medical field you understand what kind of statement that is.

The couple times that we have came to the Neurology department we have noticed we have not been…read moretreated equal compared to people of other origins... We show up early or on time and are not seen until late! One of the ladies at the front desk was not willing to help us with a question we had either. We have been exposed to Unethical behavior from this location from a couple individuals. I highly recommend that this is addressed going forward so that there will not be any more concerns with future appointments. If it continues we will look for healthcare elsewhere.