Walked in to ask which unit was the remax building. The old hag Karen at the front desk rudely said…read more"um I'm on the phone" which she wasn't. I couldn't believe the customer service, I have never in my life been talked to so disrespectfully for just a simple question. It was disgusting. SHE THEN took her call off hold and said "thank you for holding", just wow, like really lady?!?!? Retire already, you are a horrible human being

My mortgage company put us in the most significant bind with our home insurance. I called and spoke…read morewith Marina about our situation, and for two days, she fought to help us get a new home insurance policy. She went above and beyond for my family; I'm forever grateful. Thanks, Marina! You're amazing!

I never signed up for any of their marketing, don't need insurance, yet I get bombarded by emails…read more The emails continue after I have "opted out" and replied directly telling them to stop.

You will notice many revies of Desi were deleted. I promise you every single one of them were not…read morekind to her. All Desi cares about is your money. Nothing else. She is so friendly when you sign up and then after that - she is a nightmare. Go anywhere else but with her. You will thank me later.

Steve Scott is always there for me when I have questions or concerns…read more I never feel rushed and when I need answers he checks for me while I'm on the phone with him! Excellent customer service!!!

I have been a client with Steve Scott for more than a decade. He inherited my account from a…read moreretiring State Farm agent. Steve has been excellent to work with. When I had a flood claim in a rental property, he was responsive and helpful with my claim. He is very quick to answer questions and respond to requests. I highly recommend him as an insurance agent!

Luis and his team are amazing. They went above and beyond to help us get insurance for our…read morebusiness.They were very informative and helpful in every way. I will definitely recommend them to anyone who is in need of Insurance.

If you ever need car insurance or house insurance Luis Mendez is the guy!!!!! He will help you with…read morewhatever you need goes out of his way to make sure your taken care of. Best agent I ever dealt with!!!!!

I attended one of Michael's seminar/meetings and I was so surprised and incredibly impressed at how…read moremuch I learned from him that I didn't know! He really knows his stuff. What I liked is that he has so many different options to choose from and with his knowledge you can find something that's within your budget no matter how big or small. He really cares about people you can tell and that's something I look for when doing business with a company. Looking forward to finding something that works for me and my husband!

Michael is the sweetest person. He really wants to help people out and educate them on their…read morefinancial situation. He was super informative and walked me through each step of the process thoroughly. Any questions I had even after the meeting, he was so prompt in getting back to me. Truly a gem in an industry that you may feel a bit vulnerable and skeptical to go talk about with someone.

I wanted to add myself onto my sister's car insurance policy and Cruz was a big help. She made…read moreeverything clear and was very quick with getting me insured. Really great customer service!

Got a call for a quote and honestly wasn't interested at the moment, but the guy I spoke with,…read moreBrent or Ben (Ben from the other reviews I'm assuming) was super polite and professional. He asked if I could leave a quick review, so here I am. Nice to talk to someone who wasn't too pushy for once!

After a few emails, back and forth with the president of Jackson and Jackson, I belive that J and J…read moreare on the receiving end of an on-going and apparent problem in the California insurance industry today. They are merely the agents, and it's the insurance companies themselves that are coming up with "make believe" reasons for getting out of California. An article in a local newspaper yesterday sites a pending class-action suit against Liberty Mutual for cancelling a policy due to "excessive mold, mildew, algae and moss" on the roof of a home near San Diego. This is the exact same reason SAFECO gave for cancelling the homeowners policy on my mom's home. The insurance companies simply want out of California for a variety of reasons and they aren't being very cooperative with the agents who write their business. So, while J and J wasn't very helpful initially through this cancellation procedure, I now understand their hands are somewhat tied and often times it is out of their control. Blame the big companies, not the agents. I now change my rating to four stars.

Taylor and his team are great to work with. I'd definitely recommend them to anyone looking for a…read morenew insurance policy.

Roy helped me out tremendously with information and documents I needed to submit in a timely manner…read morewhen I was unaware of what to do. This office is the best! Thank you again Roy.

Don't get roadside , paid full coverage and ended up getting screwed over when I needed to get…read moretowed (twice in a row) ordered a tow never got it and had to call and pay for AAA and the worst part was calling for an update on the tow and being told they're working on it. The whole time they were working on it I was able to call and get my own tow within 15 min after waiting 4 hours for they're tow trucks that never came. Staff at the office is nice but StateFarm's service itself is a joke.

Christine Holguin is amazing! She's so friendly and really good at explaining details of life…read moreinsurance and making sure I understand every aspect. She routinely checks in with me, helped me get approved for a great monthly rate, and helped find a plan that best suited my needs. Highly recommend working with Chris!

Maggie is my Financial Advisor at New York Life. A few months ago she approached me and asked if I…read morewas prepared for my financial future . I told her I thought I was. After a few questions I found out I really was not. Maggie suggested that we meet to go over some options. We met and went over what I was looking for and how much I could afford and she made it work around me. I have a limited budget and was very uncomfortable divulging that information to someone in the financial field, but not once did Maggie make me feel any less important. She treated me with the same quality service and respect as with someone with a million dollar policy. If anyone thinks they can't afford life insurance they are wrong. You decide how much you want to put in and Maggie is extremely knowledgeable and will find the right product for you. Thanks again Maggie for your support and guidance for my future.